Naturalistic Decision Making

Date: 10/23/2020

Show Description:

Today we welcome Jason Saleem. Jason J. Saleem is an Assistant Professor with the Department of Industrial Engineering at the J.B. Speed School of Engineering at the University of Louisville. He is also the Director of the Center for Ergonomics. Dr. Saleem received his Ph.D. from the Department of Industrial and Systems Engineering at Virginia Tech in 2003, specializing in human factors engineering and ergonomics. Prior to joining the University of Louisville, Dr. Saleem spent several years with the U.S. Department of Veterans Affairs (VA) as a research investigator. He is a former VA Research Career Development Awardee. Dr. Saleem’s research interests focus on the integration of human factors engineering and ergonomics with development of clinical information systems (CIS). His research involves innovation for next-generation electronic health records (EHRs) and health information technology (HIT) to support higher quality care and safety. His research also focuses on provider-patient interaction with respect to exam room computing, as well as the coordination of multiple computing devices in a healthcare setting.

Where to find Jason:

University of Louisville

Google Scholar

UofL researchers testing virtual COVID-19 care tool for veterans

 UofL research uses tech to improve doctor’s visits

Learn more about NDM:

NaturalisticDecisionMaking.org

Where to find hosts Brian Moon and Laura Militello:

Brian’s website

Brian’s LinkedIn

Brian’s Twitter

Laura’s website

Laura’s LinkedIn

Laura’s Twitter

Date: 10/02/2020

Show Description:

Eduardo is the Allyn R. & Gladys M. Cline Professor and Chair of the Department of Psychological Sciences at Rice University. A prolific author and active consultant, he has published over 600 articles and chapters and his work has been cited over 100,000 times. He has consulted in a wide range of domains including healthcare, manufacturing, oil and gas, aviation and aerospace. He is a Past President of the Society for Industrial/Organizational Psychology and the Human Factors & Ergonomics Society, and is a Fellow in numerous scientific societies. He was awarded the Lifetime Achievement Award from the American Psychological Association and from the Society for Human Resources Management. He is co-author of a recently published book on the science and practice of teamwork.

Where to find Eduardo:

Teams That Work

Rice University

Learn more about NDM:

NaturalisticDecisionMaking.org

Where to find hosts Brian Moon and Laura Militello:

Brian’s website

Brian’s LinkedIn

Brian’s Twitter

Laura’s website

Laura’s LinkedIn

Laura’s Twitter

Date: 9/24/2020

Show Description:

Dr. Pamela Richards leads the University of Central Lancaster’s vision for the research theme “Developing Expertise in individuals and teams”. Richards supervises over 18 doctoral students in the UK and worldwide in decision-making (including military / fire & technical, complex rescues & elite sport). Her research focuses on the development and operationalization of shared mental models in high pressurized naturalistic settings. Pam works externally as a consult to the English Institute of Sport working with five podium sports and has experience of working in related domains of emergency services and military research.

Where to find Pam:

Twitter

Commentary: Team Cognition in Sport: How Current Insights Into How Teamwork Is Achieved in Naturalistic Settings Can Lead to Simulation Studies

Learn more about NDM:

NaturalisticDecisionMaking.org

Where to find hosts Brian Moon and Laura Militello:

Brian’s website

Brian’s LinkedIn

Brian’s Twitter

Laura’s website

Laura’s LinkedIn

Laura’s Twitter

Timestamps:

How Pam got involved in NDM after working as a coach [1:30]

Autonomous decision making in team sports [3:40]

Applying cognitive task analysis to coaching players [4:30]

Balancing self-reflection and knowledge elicitation when facilitating CTA as a coach [8:20]

Using concept mapping to contextualize play patterns [11:05]

Getting players to take responsibility for their own self-reflection [15:00]

Creating a shared performance vision to inform player decision-making [18:05]

Teaching and applying decision-making skills at both an elite and developmental level [21:20]

What Pam misses about coaching [25:15]

Exploring the high-pressurized decision-making framework [26:12]

Applying coaching skills to academic work [30:15]

Thoughts on motivation  [31:30]

Major influences within and outside the NDM community [34:30]

Working with law enforcement and first responders [36:00]

Using body camera footage for police training [40:47]

The role of goals in sport and non-sport domains [43:20]

What is one question you could ask to determine if someone is a real NDM practitioner? [47:30]

Favorite part of coaching team hockey [50:30]

How to incorporate NDM and CTA tools into coaching without drastically increasing workload [52:55]

Date: 9/11/2020

Show Description:

Dr. Stephen M. Fiore is Director, Cognitive Sciences Laboratory, and Professor with the University of Central Florida's Cognitive Sciences Program in the Department of Philosophy and Institute for Simulation & Training. He maintains a multidisciplinary research interest that incorporates aspects of the cognitive, social, organizational, and computational sciences in the investigation of learning and performance in individuals and teams. His primary area of research is the interdisciplinary study of complex collaborative cognition and the understanding of how humans interact socially and with technology.

Where to find Steve:

ResearchGate

Learn more about NDM:

NaturalisticDecisionMaking.org

Journal of Cognitive Engineering and Decision Making

Where to find hosts Brian Moon and Laura Militello:

Brian’s website

Brian’s LinkedIn

Brian’s Twitter

Laura’s website

Laura’s LinkedIn

Laura’s Twitter

Timestamps:

Highlights of work at Cognitive Sciences Laboratory [2:00}

Where NDM fits into interdisciplinary research and how it relates to anthropology [3:50]

How Steve became familiar with NDM [5:25]

“Aha” moments that led to interest in understanding the psychology of groups and teams {9:10]

Current CSL projects, including new applications for Artificial Intelligence {12:10}

Potential breakthroughs in Theory of Mind project [17:10]

How leadership in NDM spaces has shaped Steve’s approach to the work [22:37]

The idea os “stewardship” to help direct where the field of NDM should go [25:35]

Trends in NDM that warrant debate [27:30]

Developing “problem spaces” for better identify and understand complex issues [33:55]

Building relationships to raise funding and support around complex problems [35:45]

Early career in marketing for the Computer Learning Center and the transition to cognition [39:00]

Major influences that shaped Steve’s thinking [42:30]

Others’ reaction to NDM when being introduced to it for the first time [50:42]

If you could choose three philosophers to be your student, mentor, and collaborator, who would they be? [54:12]

Date: 8/27/2020

Show Description:

Today we welcome Emily Patterson. Emily is an associate professor in the School of Health and Rehabilitation Sciences at the Ohio State University. She is known for her application of naturalistic decision making and cognitive engineering in health care. She did groundbreaking work in bar code medication administration when that technology was new, highlighting unintended consequences and making recommendations to improve the integration of new technologies into workflow. She co-authored the national standard for the summative usability testing methodology for ensuring the safety of electronic health records published by the National Institute of Standards and Technology (NIST).

She has conducted applied research on clinical reminders, alarms, and transitions of care with a focus on improving the efficiency, usability, and accuracy of clinical documentation in electronic health records.

Where to find Emily:

The Ohio State University 

Usability and User Experience in Health Care certificate program 

NISTIR 7804: Technical Evaluation, Testing, and Validation of the Usability of Electronic Health Records

Macrocognition Metrics and Scenario: Design and Evaluation for Real-World Teams 

Learn more about NDM:

NaturalisticDecisionMaking.org

Where to find hosts Brian Moon and Laura Militello:

Brian’s website

Brian’s LinkedIn

Brian’s Twitter

Laura’s website

Laura’s LinkedIn

Laura’s Twitter

Date: 8/07/2020

Show Description:

Today we welcome Lee Beach. Lee is the McClelland Centennial Emeritus Professor of Management at the Eller College of Business, at the University of Arizona. He was a Professor of Public Administration and of Psychology, teaching graduate and executive courses on managerial decision making and organizational change. He served on the editorial boards of several well-known journals including: Organizational Behavior and Human Decision Making, The Journal of Behavior Decision Making, and The Journal of Forecasting. He attended the first conference on Naturalistic Decision Making in 1989 and is known for his work on the theory of the mind, the theory of narrative thought, and image theory. He has authored many influential books and articles, and he is also a professional artist.

Where to find Lee:

NarrativeThoughtForum.com

The psychology of narrative thought: How the stories we tell ourselves shape our lives

A new theory of mind: The theory of narrative thought

The structure of conscious experience

Learn more about NDM:

NaturalisticDecisionMaking.org

Where to find hosts Brian Moon and Laura Militello:

Brian’s website

Brian’s LinkedIn

Brian’s Twitter

Laura’s website

Laura’s LinkedIn

Laura’s Twitter

Date: 7/16/2020

Show Description:

David Woods has worked to improve systems safety in high risk, complex settings for over 38 years. These include studies of human coordination with automated and intelligent systems and accident investigations in aviation, nuclear power, critical care medicine, crisis response, military operations, outages of critical digital services, and space operations (he was an advisor to the Columbia Accident Investigation Board).

He began developing Resilience Engineering in 2000-2003 as part of the response to several NASA accidents and is Past-President of the Resilience Engineering Association. His research publications on people, safety, and complexity have been cited > 25,000 times (H-index>80).

Where to find David:

The Ohio State University

LinkedIn

Learn more about NDM:

NaturalisticDecisionMaking.org

Where to find hosts Brian Moon and Laura Militello:

Brian’s website

Brian’s LinkedIn

Brian’s Twitter

Laura’s website

Laura’s LinkedIn

Laura’s Twitter

Resources mentioned during the show:

· Resilience in a pandemic working paper series

· The Ohio State University, Department of Integrated Systems Engineering

· Resilience Engineering in Practice

Date: 7/6/2020

Show Description:

Gary L Klein received his BA in Psychology and his PhD in Cognitive Social Psychology. He is a Senior Principal Scientist in cognitive science and artificial intelligence at The MITRE Corporation, where he has worked for nearly 30 years, focusing primarily on how people acquire and use information in domains including emergency response, air traffic management, and intelligence analysis. He has led projects about using forecasting models that generate graphical depictions of decision spaces to improve decision makers’ “option awareness” under deep uncertainty, designing a Collaborative Option Awareness for Joint Actions, or COAction, process, to provide emergency responders with something beyond situation awareness, and generating a framework for evaluating collaboration. In 2015, Gary and MITRE served as hosts for the 12th International NDM Conference.

Where to find Gary

MITRE

Learn more about NDM:

NaturalisticDecisionMaking.org

Where to find hosts Brian Moon and Laura Militello:

Brian’s website

Brian’s LinkedIn

Brian’s Twitter

Laura’s website

Laura’s LinkedIn

Laura’s Twitter

Resources mentioned during the show:

Date: 6/29/2020

Show Description:

We’re pleased to be talking today with Joel Suss. Joel is Assistant Professor of Human Factors in the Department of Psychology at Wichita State University. His research work focus on understanding and improving perceptual-cognitive performance – in particular, anticipation, decision making -- in complex and challenging operational settings, such as law enforcement, security, military command and control, aviation, and emergency medicine. He has examined perceptual and cognitive aspects of CCTV monitoring and how automated, intelligent videos surveillance systems are changing the human operator’s role in security surveillance. Joel is perhaps best known known for his work investigating ways to train police officers to make better decision in stressful situations. Originally from Australia, Joel completed his PhD in Applied Cognitive Science and Human Factors at the Michigan Technological University.

Where to find Joel:

Wichita State's Human Factor's Ph.D. Program

Online cognitive-skills training for improving police decision making: Can it work?

Professor investigates what makes a good law enforcement officer through lab research

Learn more about NDM:

NaturalisticDecisionMaking.org

Journal of Cognitive Engineering and Decision Making

Where to find hosts Brian Moon and Laura Militello:

Brian’s website

Brian’s LinkedIn

Brian’s Twitter

Laura’s website

Laura’s LinkedIn

Laura’s Twitter

Timestamps:

How Joel got involved in NDM and cognitive expertise in law enforcement [1:40]

The role of anticipation in police decision-making [12:30]

How do you help police be better calibrated in their responses? [15:37]

National Institute of Justice project to create tactical decision making exercises for police [17:35]

Law enforcement’s response to NDM approaches [21:55]

Cultural skepticism toward academics within law enforcement [26:30]

People within and outside the NDM community who influenced Joel’s career [30:25]

How have you benefited from helping others break into the NDM world? [34:25]

The role of mentorship as a supplement to NDM graduate programs [38:10]

Ways the NDM community can do a better job of developing young NDM researchers [44:05]

Joel’s current and future research focus [49:40]

Joel’s connection to Peter Fadde [55:07]

If you could instantly achieve expertise in anything what would it be? [56:15]

Date: 6/18/2020

Show Description:

Today we welcome Shawna Perry. Shawna is an emergency medicine physician and runs a consulting firm called SJP Consulting. In both her roles as a physician and a consultant, she actively advocates for systems level views of patient safety. She is an active member of the naturalistic decision making community, the human factors and ergonomics society, and the resilience engineering association. She uses her vast and varied clinical experiences to mentor countless resident physicians and also to inform applied research. Shawna very generously serves on panels, gives invited talks, and collaborates on writing projects to share her front-line perspective on the organizational constraints, competing goals, and other challenges emergency department physicians face every day as they care for patients. Dr. Perry spent 6 years as the Director for Patient Safety System Engineering at Virginia Commonwealth University Health Systems and is currently an Associate Professor of Emergency Medicine at the University of Florida Health Science Center in Jacksonville, FL.

Where to find Shawna:

1.  Klein, G., Pliske, R., Crandall, B., & Woods, D. D. (2005). Problem detection.  Cognition, Technology & Work ,  7 (1), 14-28.

DOI:  10.1007/s10111-004-0166-y

2.  Cook, R., & Rasmussen, J. (2005). “Going solid”: a model of system dynamics and consequences for patient safety.  BMJ Quality & Safety ,  14 (2), 130-134.  doi:  10.1136/qshc.2003.009530

3.  Perry, S., Wears, R. L., Anderson, B., & Booth, A. (2007). Peace and war: Contrasting cases of resilient teamwork in healthcare. In  Eighth International Naturalistic Decision Making Conference, Pacific Grove, CA .

Learn more about NDM:

NaturalisticDecisionMaking.org

Journal of Cognitive Engineering and Decision Making

Where to find hosts Brian Moon and Laura Militello:

Brian’s website

Brian’s LinkedIn

Brian’s Twitter

Laura’s website

Laura’s LinkedIn

Laura’s Twitter

Timestamps:

How did you become interested in NDM? [1:50]

What are different attitudes that you've observed in regard to patient safety in clinical settings? [12:30]

What are some times you've gotten pushback on your ideas? [23:35]

What's a favorite story where you had to rely on your intuition? [42:40]