Navigate's People First Podcast

What exactly does it mean to be a multiplier of good? What does it take to become one as an individual? As an organization?

Today, Troy and Jeremy have recruited a very special guest, Dr. Kent Bradley, to help answer these crucial questions. Currently the Chief Health and Nutrition Officer for Herbalife, Dr. Bradley is a former President of Safeway Health as well as a former Senior Vice President and Chief Medical Officer for Safeway. He has served on numerous boards, and as a strategic advisor to multiple health technology companies with a special focus on consumer engagement. Dr. Bradley is also a retired Army colonel and a graduate of the United States Military Academy who holds a master’s degree in public health from the University of Minnesota, an executive MBA from the University of Denver and a medical degree from the Uniformed Services University of the Health Sciences in Bethesda, Maryland. 

Together, our trio discusses the concept of being a "multiplier" and the importance of serving others while sharing invaluable insights on leadership, purpose-driven companies, supporting veterans, and how persistence, collaboration, and self-efficacy play crucial roles in achieving success and making a positive impact.

Episode Highlights:

Quotes:

"It humbles us to realize that it's only by the wonderful experiences that have been cultivated by others to get us to where we are today."

"From a wellbeing perspective, we've got the body, the mind, and then we've got this thing called the spirit."

"A mentor is somebody who cares deeply about you and the journey that you are on, not that they have been on. So they take what they've learned, their experiences, but they're really focused on your journey and have your best interests in mind."

"We're not stuck in clay, but we are really the molders of that clay to the future, which we want to see."

"From a career growth standpoint, who do I want to be? I want to be a kind person. I want to be a loving person. I want to be someone that people can rely on."

"It requires us to be willing to not just say things. It's more than just saying. It is about action."

"Change is easier when you're motivated.”

"We have so much capability. We tend to think that we cannot transform ourselves. We don't appreciate all the things we already have within us."

"Continue to show your gratitude to your family, your friends, and the U.S. Military as often as you can. Be positive, have optimism. There's good in every single day."

Resources:

Who is Navigate? Learn more at navigatewell.com 

Learn more about the ROI of employee wellbeing

Get to know more about Dr. Kent Bradley

If your definition of women’s health begins and ends with Breast Cancer Awareness Month, today's episode is here to broaden your horizons. 

Troy and Jeremy are fresh off their trip to the 2023 HLTH Conference in Las Vegas where women’s health was a popular topic. This month, they invited Emily Brainerd, National Practice Leader for Physical and Emotional Wellbeing Consulting at Gallagher, to explore the ever-changing world of workplace wellbeing and women's health.

Together, they uncover how organizations are stepping up to support women's physical and emotional health, and they discuss topics like genetic testing, personalized health and wellbeing resources, and why a focus on diverse women’s and LGBTQ+ resources is essential.  

Episode highlights:

Quotes:

“I think historically we always talked about Breast Cancer Awareness month and that was women’s health. I think we’re absolutely still focused on cancer screenings and preventative care in that capacity, but women’s health is just so much more than that and we’re finally starting to take note of it and see employers take note of it.”

“Probably one of the best opportunities that we've seen is saying, ‘Let's sit down and listen more about what the women in the workplace want.’”

“Should we be providing specific programming resources in our wellbeing programs, in our healthcare, in our benefits to women? Should we be thinking about it differently? I think the answer that we're starting to see is a resounding ‘Yes’.”

“Now we're looking at women's health, and we're really giving the attention to women's health that we should be.”

“When we think about preventive care, we think about Total Health, it's driving those resources at the right time for the people that we work with.”

“We definitely love working with Navigate and making a central hub for all of those resources to be in place where the end user just has to be told to go to one location, one website, one app, and have the information at their fingertips when they need it.”

“I think as leaders we need to recognize that women might just need a little bit more help standing up for themselves and feeling confident in promoting themselves.”

“Let's talk to the women in the workplace. Let's create a communication channel for them to share their opinions, share their struggles, share their needs, their interests, and then take that into consideration and figure out what's going to be best for your culture.”

Resources:

Who is Navigate? Learn more at navigatewell.com 

Learn more about the ROI of employee wellbeing

Check out Emily's LinkedIn Page

Discover all that Gallagher has to offer

Whether you’re chugging along these days like that train running around Disney World, careening through life’s ups and downs like Expedition Everest, or enjoying all the different views from a ferris wheel, you’re going to want to buckle up for today’s ride through the rollercoaster world of benefits and enrollment in a People First environment.

Specially commissioned as a valued guide on this trek is none other than Amy Boyce, Navigate’s Director of People and Culture. In addition to noting the importance of mentorship, Amy joins Troy and Jay in delving into some effective communication strategies for benefits enrollment, the challenge of personalizing benefits for a multi-generational workforce, and the art of maintaining a positive employee experience during enrollment. The value of using data to inform benefit offerings, and the significance of planning for the stress of open enrollment are emphasized as well.

Hop on board today for this enlightening odyssey that serves up valuable insights into navigating benefit enrollment and changes, supporting employees, and crafting well-thought-out communication strategies founded in empathy and transparency.

Episode highlights:

Quotes:

"So we teed that up for them and then followed that up with additional resources, a recording of the webinar, additional handouts and information to help people through that process."

"I'm more than happy to help in those situations. And if I don't know the answer, I'm resourceful. I can pass it off to who I know can answer those things.”

"We know tried and true lessons from wellbeing that if you have an active and engaged leadership, that's promoting not only your wellbeing program but your benefits in general."

"It allows me to understand if someone wants data or an empathetic response. It helps me tailor my questions for them.”

"So when we have that information, we've already kind of worked through and processed it. So we have to think, when they get that information, it's for the first time."

"One of the most compelling aspects of Total Health and what we're doing within the wellbeing space is being able to hyper-personalize it for the individual."

"Navigate has truly turned our platform into a hub on top of your wellbeing program."

"Our goal is to be the epicenter of employee engagement, benefit activation, and overall wellbeing.”

"It's all about caring for the whole person, not just the employee."

Resources:

Who is Navigate? Learn more at navigatewell.com 

Learn more about the ROI of employee wellbeing

Check out Amy's LinkedIn Page

Building a people-first culture isn’t just a strategy - it’s a lifestyle. Troy and Jeremy explore this statement with two very special guests today, as together they dive into the art of cultivating a workplace where employees are far more than just names on a roster. 

Acclaimed thought-leaders and in-demand speakers Jackie and Three Carpenter bring their People First philosophy to the podcast today to unpack their 5 step roadmap for creating positive employee experiences and to reveal just how crucial middle managers are in nurturing them. Along the way, they also share some invaluable communication secrets, reveal the value of personality assessments, and finish up the episode with their truly inspiring ‘best day ever’ stories. 

You definitely owe it to yourself and your colleagues to not only tune in to this informative and insightful episode, but to also follow Troy’s advice and help make the Carpenters’ book, People First, a bestseller by picking up a copy for yourself and bringing its sage advice to life in your own workplace.

Episode highlights:

Quotes:

"If we can be a strong, service-oriented, empathetic, human-first culture, profits will come."

"When you talk about culture, one of the key canaries in the coalmine for that is retention."

"People want to work for a company where the boss knows their name... It's not just Bob in accounting, but Bob in accounting, a huge Cowboys fan, and a weekend angler." 

"Culture is ten times more likely to make somebody quit than dissatisfaction with pay. So if we think it doesn't matter, we're wrong. It's got to be a priority."

"When we care about our people, we're investing in our employees. We're seeing their value so they can produce value."

"It's really about showing that we're loyal to our employees so they can be loyal to us."

"People have lives. Giving them time for self-care, understanding that, creating a space where they can come to know it's a caring environment and a community, that's what we're building."

"Culture has the shelf-life of a banana."

"When you can change the culture of a staff and the customer base in the same moment and pull off what is ultimately a vision, the best day ever is that moment."

Resources:

Who is Navigate? Learn more at navigatewell.com 

Learn more about the ROI of employee wellbeing

Explore everything that Three and Jackie have to offer

For anyone who was unable to attend the 2023 Navigate Summit – and anyone who would like to relive one of its many entertaining and informative sessions – you’re in for a very special treat.

One highlight of Summit was a panel featuring our usual hosts, Troy and Jeremy, as well as Navigate Vice President of Operations, Jim Barclay. Today’s episode brings this meeting of the minds directly to you.

From using data for good to the art of real conversations, this trio reveals the secrets to building a comprehensive and personalized approach to employee wellbeing. And it wouldn’t be Navigate without a few callbacks to the magic of Top Gun, marshmallow roasting, and, of course, the great pillow debate.

You don’t want to miss out on the delightful blend of information, wisdom, and humor that leads you to enjoy a happier, healthier workplace.

 Episode Highlights:

Quotes:

"Data doesn't care, but we do. It's our job to use data for understanding and action."

"Numbers don't have feelings, but they can give you great insight."

"Start small, get people to their doctor, create a relationship with the doctor. Take that one degree, one percent, have achievable goals. Incremental growth is crucial to success."

"Using data for good, being a great aggregator, and focusing on where people need to go is the trend we're following to make a meaningful impact."

"Data is the flashlight in the dark. Without it, we have no idea where we're going!”

"Our role is to provide actionable intel to the Ops team. We're the battery in the flashlight."

"We want to dig in with you and not just give you a point solution. We want to drive people to what they really need."

"People are thirsty for mentorship. We can help them do that."

Resources:

Who is Navigate? Learn more at navigatewell.com 

Learn more about the ROI of employee wellbeing

Watch the 2023 Navigate Summit video

Not every podcast can make the connection between ultramarathoning and working in HR. Today you will get precisely that, and so much more, on the latest installment of Navigate’s People First Podcast.

Todd Hlasney, Senior Vice President and Director-Health Risk Solutions at Lockton, reveals these similarities by noting the need for an open mindset and adaptability, among other traits, in both endeavors. Together with Troy and Jeremy, he takes listeners on a journey through the ever-evolving world of wellbeing.

Our trio then dive into the crucial nature of aligning corporate culture with the structure to create compelling benefit packages and the importance of adopting a holistic wellbeing approach in the process.

Throughout the episode, great emphasis is placed upon the importance of embracing change, engaging employees, and creating hyper-personalized pathways for optimal wellbeing outcomes—all key ingredients in putting people first.

Episode highlights:

Quotes:

"Change is an integral part of life, and embracing it is essential for personal and professional growth."

"We want to be seen as a valued advisor, helping clients solve problems and improve their overall business."

"Engaging employees in the right things is crucial; engagement for the sake of engagement doesn't work."

"Hyper-personalization and focusing on individual needs are key to driving positive employee experiences and optimizing wellbeing."

"We care about that individual… but we also know that's going to have a tremendous impact financially on the organizations that we support."

Resources:

Who is Navigate? Learn more at navigatewell.com 

Learn more about the ROI of employee wellbeing

Check out everything that Lockton has to offer

Where does your head go when you hear about ‘Mental Health Month’? Mindfulness and gratitude, maybe? Self-care and listening more to the people around you, possibly? If that’s the case, you will find kindred spirits here in today’s episode of Navigate’s People First Podcast

You see, May is Mental Health Month, and Troy and Jeremy are eager to celebrate it by shining their spotlight on the world of mental health support in the workplace including the role of technology, the importance of peer-to-peer counseling, and the challenges of navigating the abundance of mental health products.

Special guest Marjorie Morrison, CEO and Co-Founder of Psych Hub, joins in on the celebration to share her many insights as well. Together, she and our hosts explore the need for connecting the dots between employers and employees and breaking down the stigma surrounding mental health, and also examine the power of gratitude as a multiplier for good things.

Join our talented trio today as together they draw upon their vast amount of wisdom born out of experience to bring to life this vitally important topic, offer valuable and actionable advice, and uncover more precious secrets toward maintaining a supportive and thriving work environment.

Episode Highlights:

Quotes:

"Listening is the number one thing that we can do to help those around us."

"The better you get in mental health treatment, the less you show up in the total healthcare ecosystem."

"We all really need to be trained on what to do in critical moments when it matters the most."

"Psych Hub has transformed mental health education, bridging the gap between practitioners and informed consumers."

"Mental health can be defined in so many different ways. And one of the things that I love is the gratitude aspect of mental health. It's such a multiplier when it comes to assisting people throughout their day."

"Putting content in front of them that is relevant to their situation means tailoring the experience to them. That's the name of the game - personalization."

Resources:

Who is Navigate? Learn more at navigatewell.com 

Get the details on the Navigate Summit at navigatewell.com/summit

Learn more about the ROI of employee wellbeing

Check out Psych Hub's Website and visit Psych Hub's YouTube Channel

Ever get the feeling that your team isn’t always “picking up what you’re putting down?” Wondering how to really connect with and inspire them? If so, you have come to the right place.

In today’s episode of Navigate’s People First Podcast, Troy and Jeremy discuss ways to close the employee communication gap, the tie between personality tools and employee wellbeing, career and self-development, and more. 

Joining our hosts are two of the experts behind Principles: A Ray Dalio Company including CEO Zach Weider and Head of Strategic Partnerships, Steve Elfanbaum. At Principles, Steve and Zach help organizations foster an environment of continuous development with their cutting edge solutions. They also offer profound guidance in identifying the keys to, and the impact of, effective communication and teamwork.

Tune in for the usual fun as well as a masterclass on how understanding your personality can improve team communication and create a more psychologically safe workplace where all can thrive.

Episode Highlights:

Quotes:

"Personality alignment can be great for communication and you need some of that in your team. But personality difference, personality diversity is actually a real strength."

"It takes a special group of people to commit to something, to show up every single day to do good for others and stay the course and see that vision through."

"A personality tool like this actually gives us the language to share what we're like, have honest conversations about what we're like, and how we engage best with others in our teams, with others in the world, so that ultimately we build trust that allows us to be our best selves in a team."

"The basic human drive is towards meaningful work and meaningful relationships.”

"People don't often realize they spend more time with the people they work with than virtually anyone else in the world, including their families."

Resources:

Who is Navigate? Learn more at navigatewell.com 

Get the details on the Navigate Summit at navigatewell.com/summit

Learn more about the ROI of employee wellbeing

Find out more about Principles at principlesus.com

Can you really put a price on employee wellbeing? Let’s find out. Welcome to the inaugural episode of Navigate’s People First Podcast. 

Tune in as Troy Vincent, Founder and CEO of Navigate Wellbeing Solutions, and Jeremy Knipper, Navigate’s Chief Technology Officer, discuss how to measure the value of employee wellbeing. To help them on their journey is special guest Leia Spoor. Leia is a Senior Clinical Consultant and shareholder at Holmes Murphy and an expert in the employee wellbeing space. 

Listen to this premier episode for a few laughs, insights, and takeaways covering the critical role employee wellbeing plays in a healthy, productive workplace–and the undeniable power of putting people first.

Episode highlights: 

Quotes:

"The single best way to maintain your culture and organization is to have strong, dedicated, passionate people, and even more to the point, strong, passionate, dedicated leaders."

"Doing the right thing for the people that work for you has an ROI."

"We need to continue to build tools that help leaders, HR professionals, all the way up to the CEO, understand who works for them on a personal level."

"For me, success is going from one failure to the next with no loss of enthusiasm."

"If somebody asks me, ‘How do I get a leader to buy in at my organization, I'm not sure they're really bought into wellbeing.’ I say, ‘Change jobs,’ because being a leader and having that leadership commitment is essential. It truly is essential."

Resources:

Who is Navigate? Learn more at navigatewell.com 

Get the details on the Navigate Summit at navigatewell.com/summit

Learn more about the ROI of employee wellbeing

Connect with Leia Spoor on LinkedIn

Learn more about Child’s Play Charity

Welcome to The People First Podcast by Navigate! Each month, our CEO and Founder, Troy Vincent will bring you an episode featuring some of our favorite people in the employee wellbeing industry, as well as insights from our own team. Get ready to learn and grow with us as we discover and discuss the resources you need to bring more health and happiness back to your people and culture. Navigate | Corporate Wellbeing Platform