Let’s just start with the biggest question we are all asking ourselves!

Why did Mary Kennedy Thompson leave Neighborly for BNI to become their CEO?

Today, Mary is sharing that answer with us as well as her remarkable journey through the franchise system as a trailblazing leader.

She sheds light on pivotal lessons in leadership, organizational change and the art of strategic decision-making.

Mary is an emblematic figure in the franchising landscape. Mary is currently the CEO at BNI. Prior to working with BNI, Mary was the COO as well as the executive Vice-President of Neighborly, and the president of Mr. Rooter. To say she brings a wealth of experience to the table is an understatement.

So, if you are ready to listen to Mary’s visionary leadership, unwavering determination, and her relentless pursuit of excellence in the ever-evolving landscape of franchising, press play!

Connect with Mary:

Email: [email protected]

Episode Highlights:

• Mary’s journey in franchising

• Becoming president of Mr. Rooter and COO of Neighborly

• Importance of understanding and appreciating the front lines of business

• Influential figures in Mary’s leadership journey

• Why Mary accepted the CEO position at BNI

• Vision and execution in leadership

• The value of referrals

• Importance of building a strong team

Franchise Directory - https://www.sba.gov/document/support-sba-franchise-directory

Franchise Registry - https://www.franchiseregistry.com/

Current SBA SOP - https://www.sba.gov/document/sop-50-10-lender-development-company-loan-programs

Connect with Tracy

Personal LinkedIn: https://www.linkedin.com/in/tracy-panase/

JBF LinkedIn - https://www.linkedin.com/company/jbfsale

JBF Franchise System - https://jbfsalefranchise.com/

Email: [email protected]

Connect with Shannon

Personal LinkedIn - https://www.linkedin.com/in/shannonwilburn/

JBF LinkedIn - https://www.linkedin.com/company/jbfsale