What does it really take to lead a struggling franchise brand back to growth and keep it thriving for more than a decade?

Steve White, President and COO of PuroClean, shares the hard-earned lessons from his career turning underperforming organizations into award-winning, rapidly growing franchise systems. With a military background that shaped his servant leadership approach, Steve opens up about how putting franchisees first became the foundation for PuroClean’s transformation.

From his early days at Domino’s Pizza during its fastest growth years to taking on PuroClean when franchisees were leaving in droves, Steve walks us through the realities of stepping into a system in crisis and the mindset required to turn it around. He reveals why his first six months were focused on listening, rebuilding trust, and making franchisee profitability the #1 priority.

Steve explains the importance of measurable success metrics, like annual sales per employee and per truck, and how making franchisees more profitable fuels reinvestment and system-wide growth. He also shares how strategically-timed franchisee satisfaction surveys became a powerful roadmap for continuous improvement.

We also dive into how to build a franchisee-first culture, hire team members who align with your values, and navigate challenges like franchisees who want to “innovate” before mastering the system. Whether you’re leading a mature brand, launching a new concept, or looking for leadership inspiration, this episode is a masterclass in steady, values-driven growth.

Connect with Steve

Linkedin: https://www.linkedin.com/in/steve-white-b1a2661/

Email: [email protected]

Website: https://www.puroclean.com/

Episode Highlights:

• Steve’s military background and how it shaped his leadership style
  
  
• Lessons from Domino’s Pizza during its fastest growth years
  
  
• Walking into PuroClean amid franchisee dissatisfaction and decline
  
  
• Six-month focus on listening, culture, and profitability
  
  
• Using key metrics to drive franchisee success and reinvestment
  
  
• Building a franchisee-first culture from the top down
  
  
• Hiring for cultural fit and servant leadership values
  
  
• Creating a giving and collaborative franchisee community
  
  
• Handling resistant franchisees and channeling innovation effectively
  
  

Connect with Tracy

Personal LinkedIn: https://www.linkedin.com/in/tracy-panase/

JBF LinkedIn - https://www.linkedin.com/company/jbfsale

JBF Franchise System - https://jbfsalefranchise.com/

Email: [email protected]

Connect with Shannon

Personal LinkedIn - https://www.linkedin.com/in/shannonwilburn/

JBF LinkedIn - https://www.linkedin.com/company/jbfsale

Website - https://shineexecutivecoaching.com/

Email - [email protected]

What’s really happening behind the scenes at the IFA and why does it matter more than ever right now?

In today’s episode, Matt Haller, President and CEO of the IFA, shares the growing role the IFA plays in protecting, enhancing, and promoting franchising. From Capitol Hill to convention halls, Matt explains how his team is helping franchise brands navigate policy, access education and build community.

Matt dives into how stepping into leadership during the pandemic pushed the IFA to evolve faster than ever, from launching virtual education and advocacy platforms to expanding member programs. He shares how the organization adapted to serve the franchising community when it mattered most. 

We also explore the IFA’s 3 core pillars - protect, enhance and promote - and how they show up in practice. Matt talks about new supplier partnerships, specialized education tracks and initiatives like VetFran and the Franchise Ascension Initiative and why they matter to the future of franchising.

Matthew Haller is President & CEO of the International Franchise Association. Matt has been a key member of the IFA team for over 12 years, building extensive relationships with all three segments of the IFA membership: franchisors, franchisees, and suppliers. Before being named President and CEO in June of 2021, Matt held a number of roles across the IFA, including Communications Director, Vice President of Public Affairs, Chief of Staff to the CEO and Senior Vice President of Public Affairs, and Senior Vice President of Government Relations and Public Affairs.

If you’ve ever wondered whether IFA membership is worth it (or what it even includes), this episode is for you! Tune in to hear Matt share actionable ways franchisors and franchisees can engage with advocacy, education and support that’s built to scale with them at every stage.

Connect with Matt

Website https://www.franchise.org/

LinkedIn https://www.linkedin.com/in/matthewhaller/

Resources

IFA Advocacy Summit Sept 15- 17, 2025 - https://web.cvent.com/event/c8608e2c-1da1-4a9a-b675-fc061ac3954c/websitePage:a42a829c-7eda-4acd-967a-1521bb754e1c?i=UN1Ypicjz0OrKGqhQm4-Hw&rp=3e3bd460-a104-4dcf-b299-58c3a9d62409

Episode Highlights:

• Matt’s path to leading the IFA
• What is the IFA
• How IFA guided franchise brands during COVID
• The three pillars of the IFA: Protect, Enhance, Promote
• The truth about tariffs and political uncertainty
• IFA’s growth, brand refresh & new partnerships
• How to get involved in advocacy 
• The Advocacy Summit

Connect with Tracy

Personal LinkedIn: https://www.linkedin.com/in/tracy-panase/

JBF LinkedIn - https://www.linkedin.com/company/jbfsale

JBF Franchise System - https://jbfsalefranchise.com/

Email: [email protected]

Connect with Shannon

Personal LinkedIn - https://www.linkedin.com/in/shannonwilburn/

JBF LinkedIn - https://www.linkedin.com/company/jbfsale

Website - https://shineexecutivecoaching.com/

Email - [email protected]

What does it take to turn a simple idea born in a barn into a nationally recognized franchise empire? 

Cathy Deano, the visionary behind Painting with a Twist and co-founder of Twist Brands, takes us back to post-Katrina Louisiana, where a desire to bring joy to her community led to a business that now spans 400+ locations. But her journey wasn’t linear and it definitely wasn’t typical!

From scrappy startup beginnings to rapid-fire franchise growth (think 40 units in under a year), Cathy shares how she navigated the crazy ride of expansion, recession and reinvention, all while staying rooted in her values.

In this episode, Cathy opens up about the common mistakes most new franchise founders make and the mindset shifts that helped her avoid (and survive) the ones she made herself. She also reveals how prioritizing people over profits, leading with empathy and saying “I don’t know” when needed have all become strengths, not setbacks.

We also dig into why mentorship, especially throughout the IFA, changed her trajectory, the surprising upside of giving back (and how it helped grow the brand), and what it’s really like to go from founder to multi-brand CEO.

Cathy Deano is a certified franchise executive, a Forbes 50 over 50 honoree and the visionary behind Painting with a Twist, the largest Paint and Sip brand in the country. She’s also the co-founder of Twist Brands and represents over 400 franchises nationwide. 

Whether you’re launching, scaling, or just trying to lead with more intention, this episode is a masterclass in doing it the right way!

Connect with Cathy

Website: https://www.paintingwithatwist.com/

Resources

Scott Greenberg - Episode 21 Elevating Employee Experiences for Franchise Growth

Dustin Hansen - Episode 14  How Radical Transparency Turned a Franchise Around

Episode Highlights:

• The origin of Painting with a Twist

• Early challenges and success

• Franchising and mentorship

• Rapid growth and impact of social media

• Challenges in starting a business

• Painting with a purpose: Give Gack to the Community

• Pivoting during the pandemic

• Acquisitions and growth strategy

• Building a strong team and culture

Connect with Tracy

Personal LinkedIn: https://www.linkedin.com/in/tracy-panase/

JBF LinkedIn - https://www.linkedin.com/company/jbfsale

JBF Franchise System - https://jbfsalefranchise.com/

Email: [email protected]

Connect with Shannon

Personal LinkedIn - https://www.linkedin.com/in/shannonwilburn/

JBF LinkedIn - https://www.linkedin.com/company/jbfsale

Website - https://shineexecutivecoaching.com/

Email - [email protected]

Are you building a franchise and wondering how to scale without sacrificing your values, sanity, or family time? 

Want to hear how the co-founder of the world’s largest swim school grew from a single pool to 170 locations and still finds time to coach Little League and be with his family?

Today’s guest, Paul Preston serves as the Co-Founder and President of Aqua-Tots Swim School, where he oversees strategic planning, growth, and franchise development of all Aqua-Tots Swim School openings worldwide.

After the rapid international growth and success of Aqua-Tots Swim School into 165 locations throughout 14 countries, Paul has been fortunate to come alongside leaders in other industries, partnering with multiple brands to create franchise opportunities.

Today, Paul also serves as an owner and partner of KTR Indoor Action Sports Playground and Uncle Bear’s Grill and Tap franchises. He is also the co-founder of The Scuba Shop, a full service PADI Scuba Diving Training Center, and Legacy Adventures, a non-profit focused on connecting fathers with their children in the great outdoors.

In today’s episode, Paul shares the beginnings of Aqua-tots and how what started in a single Arizona pool exploded internationally and not because they set out to make it huge but because people kept calling asking for more!

Paul dives into building the right team, the importance of scaling thoughtfully, and why living on a lean personal budget in the early years can be the real secret to long-term growth. And Paul lets us in on what keeps Aqua-tots culture thriving and spoiler alert its genuine care, clear values and giving grace.

So, whether you are an established franchisor or just starting out, listen in and discover how intentional leadership creates not just successful franchisees but life-long legacies.

Connect with Paul

LinkedIn - https://www.linkedin.com/in/paulcpreston/

Website - https://www.aqua-tots.com/

Episode Highlights:

• Origins of Aqua-tots swim school

• Unexpected growth and early franchising decisions

• The transition from running a single location to scaling up

• Emphasis on staying humble and relatable as a leader

• The importance of authenticity in leadership

• Modeling balance for franchisees (between business and personal life)

• Redefining leadership

• Scaling up and balancing hiring and financial discipline

• The impact of implementing EOS

• International franchise expansion

Connect with Tracy

Personal LinkedIn: https://www.linkedin.com/in/tracy-panase/

JBF LinkedIn - https://www.linkedin.com/company/jbfsale

JBF Franchise System - https://jbfsalefranchise.com/

Email: [email protected]

Connect with Shannon

Personal LinkedIn - https://www.linkedin.com/in/shannonwilburn/

JBF LinkedIn - https://www.linkedin.com/company/jbfsale

Website - https://shineexecutivecoaching.com/

Email - [email protected]

What does it really take to build a franchise brand where record sales, loyalty, and work-life balance all go hand-in-hand?

Today’s guest, Sam Ballas, is a serious numbers guy (his license plate literally says EBITDA!). And he is diving into his trademarked philosophy “driven by unit level economics”. Sam shares why focusing on the numbers at each location beats chasing super-sized national growth, and how regional relationships and relentless data tracking keeps his brands profitable and tight-knit. He also shares the importance of the quality of life (and ballet recitals!) even before expansion and how he stops franchise sales entirely when the time isn’t right.

Sam G. Ballas is the visionary Founder and Managing Partner of ZorAbility, Inc., as well as the President and Chief Executive Officer of East Coast Wings + Grill (ECW+G), Co-Founder of Sammy’s Sliders, Co-Founder/Investor of Dine Growth Group (DGG) and Vice Chair of the International Franchise Association (IFA). With over 40 years of experience in the restaurant industry and 31 years in financial markets and retail real estate development, Sam has cultivated a deep understanding of building successful franchise models. His leadership is grounded in blending traditional methods with innovative, proprietary strategies to create enduring brands.

So, if you want honest, battle-tested advice on franchising, balancing growth and happiness, and building teams that actually love what they do then this episode is for you!

Connect with Sam

Email - [email protected]

Email - [email protected]

Episode Highlights:

• Sam Ballas’ background and brand philosophy

• Building franchise brands and expansion strategy

• What are FSO’s and how do they function

• Data-driven strategies and supporting franchisees

• Leadership decisions during market challenges

• Vetting ideal franchise owners

• The realities and challenges of restaurant franchising

• Life-work balance and organizational culture

• Team structure and leadership model

• Validation and franchise system growth

• Franchisee support and operational consistency

Connect with Tracy

Personal LinkedIn: https://www.linkedin.com/in/tracy-panase/

JBF LinkedIn - https://www.linkedin.com/company/jbfsale

JBF Franchise System - https://jbfsalefranchise.com/

Email: [email protected]

Connect with Shannon

Personal LinkedIn - https://www.linkedin.com/in/shannonwilburn/

JBF LinkedIn - https://www.linkedin.com/company/jbfsale

Website - https://shineexecutivecoaching.com/

Email - [email protected]

What does it take to build a franchise brand that puts people first and thrives for over thirty-five years?

In today’s episode, Paul Pickett, Chief Development Office of Wild Birds Unlimited (WBU), shares what has been key in making WBU successful over the last 35+ years.

The first key to success is having a strong values-driven culture. Paul shares how his mantra of “How you do anything is how you do everything” has helped shape not only his leadership but the franchise’s commitment to excellence, genuine feedback, and fostering a voice for every team member and customer. And Paul unpacks how WBU has maintained its strong people-first culture despite growing to over 360+ locations. Paul digs into his “How did we do” culture, transparency with feedback, and why being open to criticism (and actually doing something about it) is critical for long-term success.

Paul’s career with Wild Birds Unlimited has perfectly combined his love of birds, nature and people. Paul joined the WBU team as the first full time employee in 1989 shortly after graduating with his Master’s Degree in Biology/Ornithology from the University of North Dakota.  He has over 35 years of experience in working with potential franchisees as they join the WBU team and manages all of the real estate and legal responsibilities for the WBU system.  Paul is a frequent speaker at franchising conferences and sits on the IFA’s Convention Committee and Franchisor Forum.  Additionally, Paul is co-founder and Chair of the IFA Franchise Pride Leadership Council, serves on IFA Foundation’s Board of Trustees and is a member of the IFA Foundation’s Diversity Committee.  One of the highlights of his career was chairing the 2018 Franchise Update Leadership and Development conference. In 2020, Paul was honored to receive the IFA Women’s Franchise Committee Crystal Compass Award for his significant contributions through leadership within the franchise community. Paul was recently awarded the 2023 Ronald E. Harrison Diversity Award, honoring his commitment to fostering equity, diversity and inclusion in our community.

So, if you are looking for actionable insights on how to build lasting franchisee satisfaction, integrate feedback into your company DNA, and lead with both empathy and uncompromising ethics then this episode is for you!

Connect with Paul

LinkedIn - https://www.linkedin.com/in/paul-pickett-cfe-2b5b7711/

Episode Highlights:

• Paul Pickett’s early career and origins with Wild Birds Unlimited
• The growth of Wild Birds Unlimited from 28 to over 364 locations
• Importance of being cross-functional in development and operations
• Shift from personality-driven to process-driven company culture and maintaining a strong culture
• Use of Franchise Business Review (FBR) to measure franchisee satisfaction
• Transparency in sharing results and action items with franchisees
• Syste

Connect with Tracy

Personal LinkedIn: https://www.linkedin.com/in/tracy-panase/

JBF LinkedIn - https://www.linkedin.com/company/jbfsale

JBF Franchise System - https://jbfsalefranchise.com/

Email: [email protected]

Connect with Shannon

Personal LinkedIn - https://www.linkedin.com/in/shannonwilburn/

JBF LinkedIn - https://www.linkedin.com/company/jbfsale

Website - https://shineexecutivecoaching.com/

Email - [email protected]

What does it take to build an unstoppable franchise and lift others up along the way?

Today’s guest, Robin Gagnon, shares the transformative impact of having others believe in her talent before she believed in herself. And this personal insight is why she believes that belief is foundational to success.

Robin’s leadership philosophy revolves around learning, and lifting and leading others, which she credits for building multi-generational wealth and empowering franchisees to realize their own dreams. Robin shares how her adoption of EOS and her focus on core values helped scale We Sell Restaurants to 45 states. She also digs into resale strategies and exit planning, urging franchisors to embrace succession planning as an integral part of brand growth. And shares her advocacy for women and emerging franchisors seeking a seat at the table.

Robin Gagnon is the Co-Founder and CEO of We Sell Restaurants, the nation's leading—and only—business broker franchise specializing in restaurant sales. Under her leadership, the brand has expanded nationwide, dominating the restaurant-for-sale marketplace and franchise resales while delivering on its bold vision: Sell More Restaurants Than Anyone Else.

Robin is a recognized leader in franchising and business brokerage, Robin serves on the Executive Board of Directors of the International Franchise Association (IFA) and is the Chair of the IFA Franchisor Forum. She previously chaired the Women’s Franchise Committee and holds multiple prestigious credentials, including an MBA, Certified Franchise Executive (CFE), and Certified Business Intermediary (CBI) from the International Business Brokers Association.

So, if you are ready to discover how belief, generosity and powerful systems can transform your business and your leadership then today’s episode is for you!

Connect with Robin

LinkedIn - @robingagnonrestaurantbroker

Website - https://www.wesellrestaurants.com/

Email - [email protected]

Episode Highlights:

• The power of belief and supporting others

• The founding and growth of We Sell Restaurants

• Robin’s discovery of franchising as the ideal business model for limitless growth

• Challenges faced when niching down

• How the We Sell Restaurants franchise model operates

• Milestones and scaling the business

• Value of community support in franchising

• Importance of mentors and reaching out for help

• Robin’s advocacy for women in franchising

• The progress and barriers for women in franchising

• Trends in franchising

Connect with Tracy

Personal LinkedIn: https://www.linkedin.com/in/tracy-panase/

JBF LinkedIn - https://www.linkedin.com/company/jbfsale

JBF Franchise System - https://jbfsalefranchise.com/

Email: [email protected]

Connect with Shannon

Personal LinkedIn - https://www.linkedin.com/in/shannonwilburn/

JBF LinkedIn - https://www.linkedin.com/company/jbfsale

Website - https://shineexecutivecoaching.com/

Email - [email protected]

What does it really take to build a franchise brand rooted in excellence, innovation, and world-class customer experience?

Clarissa Bradstock, CEO of Any Lab Test Now, shares a combination of strategies to really grow a franchise.

It starts with placing franchisees within 1 of 4 quadrants which helps you understand where they are in their business and their mindset. As well as listening to feedback, even when it’s tough to hear. And why true franchise success hinges on fostering close relationships, genuine engagement, and encouraging continual improvement through meaningful recognition rather than monetary rewards.

Clarissa has served as a Vice President of Client Services, COO, Vice President of Operations and CEO of both private and publicly held organizations. She has extensive experience with healthcare related organizations focused on physicians, insurance carriers, nursing professionals and dental practices.   

Clarissa served as COO for Any Test Franchising from 2007 to 2014 and was appointed to the position of CEO in April 2014.  In August 2024 she became a CRESSO Brands board member, the parent company of Any Test Franchising.  Clarissa is involved in the franchise community as Chair Emeritus for the Southeast Franchise Forum, and on the Leadership Committee for the IFA Women Franchise Network, Atlanta Chapter.  In 2021 Clarissa was awarded the Crystal Compass Award for Leadership by the IFA Women’s Franchise Committee.

So, if you are ready to discover how Clarissa prioritizes customer experience, authentic relationships and meaningful engagement to build franchises then this episode is for you!

Connect with Clarissa

Email - [email protected]

Resources

Navigating Change and Growth in Franchising with Mary Kennedy Thompson - https://www.buzzsprout.com/2369319/episodes/15380562-navigating-change-and-growth-in-franchising-with-mary-kennedy-thompson


Building Franchise Success Through a Growth Mindset with Jerry Akers - https://www.buzzsprout.com/2369319/episodes/17039440-building-franchise-success-through-a-growth-mindset-with-jerry-akers

Episode Highlights:

• Differences between traditional vendor-client relationships and franchisor-franchisee relationships
• The importance of building long-term, partnership-based relationships with franchisees
• Building Effective Franchisor-Franchisee Relationships
• Characteristics of Top-Performing Franchisees
• Managing Franchisee Requests and Implementing Change
• Measuring Franchisee and Employee Satisfaction
• Delivering on the Customer Experience Promise
• Recognition and Motivation Strategies
• The Value of Industry Involvement and Networking
• Community Engagement at the Franchisee Level

Connect with Tracy

Personal LinkedIn: https://www.linkedin.com/in/tracy-panase/

JBF LinkedIn - https://www.linkedin.com/company/jbfsale

JBF Franchise System - https://jbfsalefranchise.com/

Email: [email protected]

Connect with Shannon

Personal LinkedIn - https://www.linkedin.com/in/shannonwilburn/

JBF LinkedIn - https://www.linkedin.com/company/jbfsale

Website - https://shineexecutivecoaching.com/

Email - [email protected]

Are you confused about the difference between the SBA franchise directory and the franchise registry and what recent changes mean for your brand's growth and funding? 

We are diving deep into urgent changes in franchise funding, specifically around the SBA Franchise Directory, a topic you can’t afford to overlook.

We are joined by Edith Wiseman, President of FRANdata. Edith is breaking down everything from what FRANdata actually does, think deep dives into franchisors and franchisees, and how this information is used by lenders, suppliers, and franchisors.

And most importantly, Edith is sharing the critical difference between the Franchise Registry and the SBA Franchise Directory. If you’ve ever mixed these two up this episode will bring you clarity. And we are digging into why the SBA disappeared and why it’s back with a June 1, 2025 deadline.

Edith Wiseman is the President of FRANdata, a leading franchise market research and advisory firm. With over 24 years in the industry, she transforms complex data into strategies that drive franchise growth and innovation. A trusted advisor to franchisors, lenders, and Fortune 500 companies, one franchisor said, “We couldn’t have grown to 1,000 stores and beyond without her and her team.”

Recognized by Entrepreneur and 1851 as a top woman in franchising, Edith has held key leadership roles within the International Franchise Association, including Board of Directors, Executive Committee, and Chair of the Supplier Forum. She continues to support industry advancement through initiatives focused on emerging brands and equitable growth, including the Ascension Initiative and the IFA Education Foundation.

So, if you are confused by the upcoming SBA Franchise Directory changes and what you need to know then this episode is for you!

Resources

Franchise Directory - https://www.sba.gov/document/support-sba-franchise-directory

Franchise Registry - https://www.franchiseregistry.com/

Current SBA SOP - https://www.sba.gov/document/sop-50-10-lender-development-company-loan-programs

Blog updates with summary of SOP changes - https://frandata.com/blog/

Connect with Edith

Email - [email protected]

LinkedIn - https://www.linkedin.com/in/edith-wiseman-281b6b/

Call FRANdata - 800-485-9570

Website - https://frandata.com/

Episode Highlights:

• Understanding FRANdata
• Distinguishing the Franchise Registry and SBA Franchise Directory
• SBA franchise directory changes
• Eligibility and certification process for SBA

Connect with Tracy

Personal LinkedIn: https://www.linkedin.com/in/tracy-panase/

JBF LinkedIn - https://www.linkedin.com/company/jbfsale

JBF Franchise System - https://jbfsalefranchise.com/

Email: [email protected]

Connect with Shannon

Personal LinkedIn - https://www.linkedin.com/in/shannonwilburn/

JBF LinkedIn - https://www.linkedin.com/company/jbfsale

Website - https://shineexecutivecoaching.com/

Email - [email protected]

How does a “farm boy from Iowa” grow one struggling salon into a thriving empire of 33 locations?

Today on the podcast, we have Jerry Akers who is diving deep into the realities and opportunities within the franchise industry, and he’s getting straight to the point when it comes to the grit and growth mindset that is required to excel. Jerry is sharing how he took a single Great Clips location and expanded to 33 locations, and how hands-on leadership, calculated risk, and a do-it-yourself attitude fueled his exponential growth. 

And Jerry digs into what it is like to buy struggling franchises and learning the hard lessons that come from entering new industries and his passion for supporting and coaching other franchisees.

Jerry Akers is an author, Speaker, Mentor, Franchisee at Great Clips, and Regional Developer and Franchisee at The Joint Chiropractic. IFA Board Member and former Chairman of the IFA Franchisee Forum. In 2006, Jerry ventured into franchising by purchasing his first Great Clips, which has since expanded to 34 locations across two states. He later added The Joint Chiropractic to his portfolio as a regional developer and franchisee. Jerry's hands-on experience and expertise culminated in co-authoring the bestselling book “Live it 2 Own It,” providing practical guidance for aspiring franchise owners. He also founded ZDynamix, leading a team of franchise coaches who are experts in training, operations, marketing, and leadership. At ZDynamix, Jerry works with franchisees and franchisors aiming for the next level of success. His story is a testament to his adaptability, leadership, and commitment to helping others succeed in the franchise world.

So, if you are wondering how to scale fast, build a winning team and become a powerhouse in franchising and dive into what it takes to not just survive but thrive as a franchisee then this episode is for you!

Connect with Jerry

Email - [email protected]

LinkedIn - https://www.linkedin.com/in/jerry-akers-39599688/

Episode Highlights:

• Jerry’s journey into franchising

• Acquiring Great Clips and turning it around

• Growth and expansion in franchising  

• Strategies for accelerating growth after acquiring the first unit

• Scaling from 1 to 33 salons

• Importance of a growth mindset

• Building a team ready for expansion opportunities

• Financial preparation for large-scale acquisitions

• Franchise demographics and growth thresholds

• Mindset, values and work ethic

• Critical role of engagement in driving franchisee success

Connect with Tracy

Personal LinkedIn: https://www.linkedin.com/in/tracy-panase/

JBF LinkedIn - https://www.linkedin.com/company/jbfsale

JBF Franchise System - https://jbfsalefranchise.com/

Email: [email protected]

Connect with Shannon

Personal LinkedIn - https://www.linkedin.com/in/shannonwilburn/

JBF LinkedIn - https://www.linkedin.com/company/jbfsale

Website - https://shineexecutivecoaching.com/

Email - [email protected]