According to the author of “Crucial Conversations,” Joseph Grenny, crucial conversations are a discussion between two or more people where the stakes are high. Sometimes our opinions vary, and our emotions run strong. How do we deal with conversations like that? Learn how to navigate crucial conversations successfully—while maintaining your relationships—in this episode of Negotiations Ninja!

Outline of This Episode

• [1:49] Learn more about Joseph Grenny
• [3:38] How to have crucial conversations 
• [6:24] What is your “style under stress?”
• [13:03] Crucial conversations in the workplace
• [16:01] Why we handle personal stress differently
• [18:02] Joseph’s nonprofit: The Other Side Academy 
• [20:12] You can tell the truth in a loving way
• [23:18] How do you maintain the changes you make

Resources & People Mentioned

• Influencer: The New Science of Leading Change
• Crucial Conversations: Tools for Talking When Stakes Are High
• Style Under Stress Assessment

Connect with Joseph Grenny

• Joseph’s website
• The Other Side Academy
• Connect on LinkedIn
• Check out Joseph’s books

Connect With Mark

• Follow Negotiations Ninja on Twitter: @NegotiationPod
• Connect with Mark on LinkedIn
• Follow Negotiations Ninja on LinkedIn
• Connect on Instagram: @NegotiationPod

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