In this episode of Leaders in Business, host Marlene Lowe sits down with Andrew Higginson, Chair of JD Sports and the British Retail Consortium, to explore his remarkable career in the retail industry. Andy shares his unique journey, beginning as a graduate trainee in FMCG and evolving into a veteran leader with over 34 years of experience in retail. He opens up about his initial reluctance to join the retail sector, the serendipitous moments that shaped his career, and his deep passion for consumer-focused businesses.

Listeners will gain insights into the importance of diversity in leadership, the transformative impact of the digital revolution on retail, and the enduring value of a meritocratic approach. Andy also reflects on the critical role of mentorship, the challenges of maintaining work-life balance, and the necessity of putting customers at the heart of business decisions. This episode is packed with actionable takeaways and inspiring stories that highlight the power of perseverance, adaptability, and a customer-centric mindset.

Whether you're an aspiring entrepreneur, a seasoned business professional, or simply curious about the inner workings of the retail industry, this conversation with Andrew Higginson is sure to provide valuable insights and inspiration. Tune in to discover how you can apply these lessons to your own career and business ventures.

Subscribe to Leaders in Business on your favourite podcast platform, and stay updated with the latest episodes and insights

If you aspire to be a part of the IoD, visit www.iod.com for more information. Engage with us on X and connect on LinkedIn to share your thoughts on today's episode.

🎵 Music: 'Downtown Delight' and 'Cinematic Emotion' by Joystock.

🕴️ This podcast is managed by The Emerald Agency.