Germany, Austria, and Switzerland are all countries that speak German. And though they speak the same language, each has a unique culture and negotiating style. The way they approach communication, formalities, aggressiveness, etc., varies significantly.

Mihai Isman is an International Negotiator & Conflict Resolution Expert from Germany. In this episode of Negotiations Ninja, he compares and contrasts how the Germans, Austrians, and Swiss people negotiate.

Outline of This Episode

• [1:50] Learn more about Mihai Isman
• [2:44] How Germans, Austrians, and Swiss communicate differently
• [6:02] How an American should approach negotiating with a German
• [11:55] Each country's history dramatically impacts their negotiating style
• [15:31] The differences in formalities and aggressiveness in negotiation
• [20:25] How to avoid offending Germans, Austrians, and Swiss
• [29:01] You can't change the rules of the game

Connect with Mihai Isman

• Mihai's website
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