Let’s face it – a negotiation is tough work. 

However, if you want to  make things just a little bit more difficult, then you can throw in some  conflicts along the way and now you really have your work cut out for  you. Negotiators can define conflict resolution as the informal or  formal process that two or more parties use to find a peaceful solution  to their dispute. These things have to be worked out using our  negotiation styles and negotiating techniques if you want the  negotiation to continue towards a deal. A number of common cognitive and  emotional traps, many of them unconscious, can exacerbate conflict and  contribute to the need for conflict resolution. 

How can a negotiator work though conflicts when they arise?