Tell Me Something Good About Retail

Neil Saunders on The Three Challenges Every Retailer Faces [Episode 301]

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This episode is devoted to retailers' three big challenges: differentiation, managing investment, and understanding your customer.

Key Links

  • Neil Saunders' LinkedIn profile
  • Neil Saunders' Twitter
  • Field Agent: https://www.fieldagent.net/

    • How to deal with differentiation from competitors? 

    • Answer how is what you are providing different?
  • Unless you can answer that, you'll fail

    • How should retailers deal with managing investments?

    • You must adapt to fast-moving technologies
  • Tie whatever you are doing back to your reason for existing
  • Pick the right ones your customers first

    • How to understand your customers?

    • Collect data from your employees
  • Unpack their gripes, wants and problems

    • More details at:https://www.retaildoc.com/podcast/neil-saunders-on-the-3-challenges-every-retailer-faces

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    Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions

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    Tell Me Something Good About RetailBy Bob Phibbs, The Retail Doc
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