How do you get to know your customers? While at NDC Oslo, Carl and Richard talked to Diane Zajac-Woodie about empathy mapping, a process for trying to internalize the dimensions of your various customers. Diane talks about considering various dimensions of people, looking at what the see, hear, think, say and do. Empathy mapping is a way to get your team more engaged around what customer needs are, but they're only guesses - you also have to craft experiments to figure out the truth! In the end, the goal is to make the best software you can.

How do you get to know your customers? While at NDC Oslo, Carl and Richard talked to Diane Zajac-Woodie about empathy mapping, a process for trying to internalize the dimensions of your various customers. Diane talks about considering various dimensions of people, looking at what the see, hear, think, say and do. Empathy mapping is a way to get your team more engaged around what customer needs are, but they're only guesses - you also have to craft experiments to figure out the truth! In the end, the goal is to make the best software you can.

Support this podcast at — https://redcircle.com/net-rocks/donations

Serverless is here - why would you do anything else? While at NDC Oslo, Carl and Richard hosted a panel of Rob Conery, Lynn Langit and Mathias Brandewinder to discuss the strengths and weaknesses of the serverless approach to building applications. First up - the terrible name. Of course there are servers involved in serverless computing, you just don't have to think about them. The conversation spans over a number of different offerings, including AWS Lambdas, Azure Functions and Google Firebase. Serverless is worth serious study, there's a lot of potential!

Serverless is here - why would you do anything else? While at NDC Oslo, Carl and Richard hosted a panel of Rob Conery, Lynn Langit and Mathias Brandewinder to discuss the strengths and weaknesses of the serverless approach to building applications. First up - the terrible name. Of course there are servers involved in serverless computing, you just don't have to think about them. The conversation spans over a number of different offerings, including AWS Lambdas, Azure Functions and Google Firebase. Serverless is worth serious study, there's a lot of potential!

Support this podcast at — https://redcircle.com/net-rocks/donations

How does security work in ASP.NET Core? Barry Dorrans knows, he's writing it! While at NDC Oslo, Carl and Richard sat down with Barry to talk about all his work in the security space at Microsoft. As Barry says, .NET Core represented a unique opportunity to reboot how security works on the web for the Microsoft stack, and he tried to do right by us all. Nothing is ever simple as you want it to be, especially when it comes to security, but there are good things available today if you spend some time to understand them. And a little scotch doesn't hurt either!

How does security work in ASP.NET Core? Barry Dorrans knows, he's writing it! While at NDC Oslo, Carl and Richard sat down with Barry to talk about all his work in the security space at Microsoft. As Barry says, .NET Core represented a unique opportunity to reboot how security works on the web for the Microsoft stack, and he tried to do right by us all. Nothing is ever simple as you want it to be, especially when it comes to security, but there are good things available today if you spend some time to understand them. And a little scotch doesn't hurt either!

Support this podcast at — https://redcircle.com/net-rocks/donations

How do you make your applications accessible to everyone? Carl and Richard talk to Elle Waters about her working building applications for the visually and hearing impaired, on all sorts of platforms. The web dominates the discussions since so much can be built there. Elle talks about the array of tools that users have to help them understand a web page through audio, even touch solutions using braille! You can make your applications work well with these tools, but it takes empathy, effort and lots of testing.

How do you make your applications accessible to everyone? Carl and Richard talk to Elle Waters about her working building applications for the visually and hearing impaired, on all sorts of platforms. The web dominates the discussions since so much can be built there. Elle talks about the array of tools that users have to help them understand a web page through audio, even touch solutions using braille! You can make your applications work well with these tools, but it takes empathy, effort and lots of testing.

Support this podcast at — https://redcircle.com/net-rocks/donations

How can ETW help you? While at NDC in Oslo, Carl and Richard talked to Dina Goldshtein about her work instrumenting applications. This leads to a conversation about Event Tracing for Windows, which Dina uses primarily to take measurements of different applications running on Windows machines - but you can have your app add to the ETW stream as well. Monitoring, profiling and debugging are all different tasks that can take advantage of the data provided by ETW, it depends on your needs at the time. Lots of discussion on the impact of measuring as well - nothing is free!

Support this podcast at — https://redcircle.com/net-rocks/donations

How can ETW help you? While at NDC in Oslo, Carl and Richard talked to Dina Goldshtein about her work instrumenting applications. This leads to a conversation about Event Tracing for Windows, which Dina uses primarily to take measurements of different applications running on Windows machines - but you can have your app add to the ETW stream as well. Monitoring, profiling and debugging are all different tasks that can take advantage of the data provided by ETW, it depends on your needs at the time. Lots of discussion on the impact of measuring as well - nothing is free!