Kari Norris, Emergency Services Coordinator, Rappahannock Area Community Services Board (RACSB)

Brandie Williams, Deputy Executive Director, Rappahannock Area Community Services Board (RACSB)

Julie Hiett, Senior Director of Population Health, Netsmart

In this episode, Kari Norris, Emergency Services Coordinator for Rappahannock Area Community Services Board (RACSB) , and Brandie Williams, Director of Operations for RACSB, share their experience with creating crisis intervention teams for their area in Virginia.

The 988 Implementation Act is drawing increased attention and funding support to the development of community-based crisis response systems. Because RACSB has been providing crisis management services since 2009, we spoke with them about their experiences and what other organizations can expect as they create and expand their crisis services.

Join us to hear their experiences as we discuss:

• Developing partnerships with law enforcement agencies and the justice system
• Expanding training beyond crisis responders to the entire community to remove the stigma of behavioral health issues
• Creating crisis stabilization services to deter crises from happening
• Regular communication with stakeholders to create strong relationships, improve processes and create memorandums of understanding for moving forward

To hear more episodes like this one, subscribe on Apple Podcasts, Spotify, or your favorite podcast player.

In this episode, Wes Williams, VP & CIO at WellPower, talks about the transformation of the past two years and the rise of telehealth and how he’s working to make it a complement to mental health services rather than a complicated one — Telehealth has always been here, but the mindset is shifting.

Join us as we discuss:

• Pressing forward through the pandemic & the rise of telehealth
• Acknowledging how telehealth has changed & how to anticipate for the future
• What a human-centered lab is
• Blockchain, IoT, & AI in healthcare
• Advice for the audience

This discussion with Wes Williams was taken from our show Netsmart CareThreads. To hear more episodes like this one, subscribe on Apple Podcasts, Spotify, or your favorite podcast player.

Listening on a desktop & can’t see the links? Just search for Netsmart CareThreads in your favorite podcast player.

You could have the greatest software on the face of the earth, but if you don’t have buy-in from people who know what they’re doing, the implementation is going to fail, says Wenona Bowen-Palombi, Manager of Healthcare Informatics at Treasure Coast Hospice. 

The secret sauce to a successful EHR implementation is ... people.

In this episode of Netsmart CareThreads, Wenona Bowen-Palombi and Latessa Hinson, Vice President at Netsmart, share insider tips, pitfalls, and best practices of an EHR implementation.

Join us as we discuss:

• Crucial first steps for providers to think about before implementing a new application

To hear more episodes like this one, subscribe on Apple Podcasts, Spotify, or your favorite podcast player.

Listening on a desktop & can’t see the links? Just search for Netsmart CareThreads in your favorite podcast player.

In this episode, Mary Madison, Clinical Consultant, Long-Term/Senior Care at Briggs Healthcare, talks about MDS Coordinators and other critical roles that will help long-term care providers and reimbursement teams thrive in 2022 and beyond.

Join us as we discuss:

• Why “challenges” and “opportunities” are often the same

The Minimum Data Set (MDS), a standardized, comprehensive assessment of an adult's functional, medical, psychosocial, and cognitive status, is essential for everything that long-term care does today (and in the future). Everyone who works with the MDS plays a critical role in ensuring success for long-term care providers. Ongoing education and clinical support are the mechanisms that enable exceptional patient care and optimal reimbursement. This education and support keeps everyone who works with that MDS from simply filling out a questionnaire and hoping for the best.

To hear more episodes like this one, subscribe on Apple Podcasts, Spotify, or your favorite podcast player.

Listening on a desktop & can’t see the links? Just search for Netsmart CareThreads in your favorite podcast player.

Predictive analytics serves us in our everyday lives. When you’re planning a road trip, your weather and GPS apps help you choose the safest and fastest route.

It’s the same with care coordination. Predictive analytics is an essential tool to help nurses deliver effective care.

In this episode, we interview Amy Goldsmith, SVP of Care Management at SavaSeniorCare, about leveraging technology and analytics to improve care coordination (and many other aspects of patient care).

Listen in as we discuss:

• How technology enables clinicians who wear so many hats

To hear more episodes like this one, subscribe on Apple Podcasts, Spotify, or your favorite podcast player.

Listening on a desktop & can’t see the links? Just search for Netsmart CareThreads in your favorite podcast player.

Creating the right culture in your agency means setting the expectation that employers and employees will support each other.

After all, feeling supported at work is one of the best employee experiences we can have.

In this episode, Robert Love, Executive Director/Administrator at Butte Home Health & Hospice, talks with us about achievements that earned his agency a Fortune BEST Workplace in Aging Services, coming in at #5 in the country in the ‘at home’ category.

Join us as we discuss:

-Building a culture of support

-An equal focus on employee satisfaction and patient satisfaction

-Curating your online and community reputation as an employer

-Strategies for serving others with empathy

-Initiatives for keeping the organization an exceptional place to work

This discussion with Robert Love was taken from our show Netsmart Care Threads. To hear more episodes like this one, subscribe on Apple Podcasts, Spotify, or your favorite podcast player.

There are a myriad of challenges facing the post-acute and long-term care community in the wake of the pandemic. The only way to even begin to solve these problems is to give clinicians a seat at the table and give leaders the skills they need to lead effectively.

In this episode of Netsmart CareThreads, Dr. Michael Wasserman, Past President of the California Association of Long-Term Care Medicine (CALTCM), shares his recommendations for improving the quality and financial viability of long-term care.

Join us as we discuss:

-Challenges and opportunities facing clinical teams in long-term care

-Why it’s important to invest in a medical director

-How to align clinical and operations teams on the same goals

- Emerging post pandemic data sets and how they should be used

-The role technology, data collection, and communication tools will play

Follow Dr. Wasserman on Twitter: @WassDoc. 

To hear more episodes like this one, subscribe to Netsmart Care Threads on Apple Podcasts, Spotify, or your favorite podcast player.

Manual referrals, besides being inefficient, do not provide effective care. When we move to electronic transitions of care, we have a tremendous advance in referral management that provides the best outcomes for patients.

In this episode of Netsmart CareThreads, Dr. Holly Miller, Chief Medical Officer at MedAllies, shares the benefits of and case studies for electronic transition of care.  

Join us as we discuss:

-Why manual referrals underserved patients

-How incentive programs provided benefits for patients and providers

-Who the 360X workgroup was designed to help

-Use cases for electronic transitions of care

-First steps for implementing closed-loop referrals 

To hear more episodes like this one, subscribe to Netsmart Care Threads on Apple Podcasts, Spotify, or your favorite podcast player.

Despite its frequent buzzword reference today, “person-centered care” is rooted firmly and deeply in hospice care. 

The future of healthcare lies in replicating what hospice care is really about -- serving the whole person by an interdisciplinary team who believes in care without barriers.

In this episode of Netsmart CareThreads, Samira Beckwith, President and CEO at Hope Healthcare , unpacks what it means and why it’s so important for hospices to go back to the future. 

Join us as we discuss:

This discussion was taken from our show Netsmart CareThreads. If you want to hear more episodes like this one, check us out on Apple Podcasts. 

If you don’t use Apple Podcasts, you can find every episode here. 

Listening on a desktop & can’t see the links? Just search for Netsmart CareThreads in your favorite podcast player.

Recent history has impacted many foundational elements of the behavioral health care delivery system as we know it. To make the most of the opportunities before us, we need to understand five key elements that are driving the delivery of behavioral health services.

In this episode, I speak with Bob Sheehan, CEO at Co mmunity Mental Health Association of Michigan, about the complex factors influencing the behavioral health services delivery system today and in the future.

Join Bob and me as we discuss these five key elements:

This discussion was taken from our show Netsmart CareThreads. If you want to hear more episodes like this one, check us out on Apple Podcasts. 

If you don’t use Apple Podcasts, you can find every episode here. 

Listening on a desktop & can’t see the links? Just search for Netsmart CareThreads in your favorite podcast player.