On this episode of "The NetSuite Podcast," we sat down with Oracle NetSuite's Senior Vice President of Customer Success, David Rodman, who dives deep into the various NetSuite service offerings (5:16) and why this kind of expert support is crucial to success (14:31). He breaks down our managed support offerings, including Advanced Customer Support (22:21) and its overall value for customers (30:25) as well as Learning Cloud Services and the importance of all-access, self-directed online training (31:49). Rodman also explains NetSuite's Education Services and how they ease NetSuite implementation for customers and their workforce (38:19). Finally, Rodman dissects our partner services and the role it plays in our customer success (44:27), how we track our customer satisfaction to continue improving (51:50) and what's to come in the future for NetSuite services (59:51).

For more about NetSuite services, click here: http://www.netsuite.com/portal/services.shtml.

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