File reviews are a critical skill for independent adjusters. In this episode, we provide you with the tools and techniques to master the art of file reviews, enabling you to spot discrepancies, assess claims thoroughly, and maintain the highest standards of professionalism. Guest: Craig Fowler, Chief Claims Officer, CNC

Understanding insurance policies is fundamental for every adjuster. We break down the essential elements of policies, decoding complex terminology and helping you interpret coverage accurately, ensuring you make informed decisions during the claims process.

In this episode, we kick things off by recapping the aftermath of Hurricane Ian with insights from experienced independent adjusters who were on the ground. Learn about the unique challenges they faced and the lessons they've gathered from their experiences.

Join us as Hannah speaks with Kelsey Burford, Claims Supervisor, and Murphy Buggs, Property Claims Manager, about Desk Adjusting. They discuss what skills you need to succeed as a Desk Adjuster, remote opportunities, pay, and more! Listen as they describe what they enjoy about Desk Adjusting and what you can do to make yourself stand out for a Desk Adjuster position.

**Note: Reimbursement program may vary, speak with HR for most up-to-date information and requirements. License reimbursement program is for employees only; does not apply to adjusters on the roster. Please contact HR for questions about licensing.

Chris and our Property Training Manager, David, discuss the difference between CAT and daily claims, what tools you need for inspections, and what to expect for lodging on deployment. They also discuss commercial vs residential claims and if you have to get on a roof as an independent adjuster.