New Books in Business, Management, and Marketing

Today I talked to Mohammad F. Anwar and Frank Danna about their book Love as a Business Strategy: Resilience, Belonging & Success (Lioncrest, 2021).

Rarely will executives leave themselves vulnerable by sharing what they did wrong in managing people, which in turn led them to take corrective actions. Mohammad Anwar is that rare exception, even going so far as to share on the air his “infamous refrigerator email” where he tore into employees for leaves a “disgusting” mess in the company’s breakroom refrigerator. How to create a psychologically safe place to work is the underlying theme of this episode, which ranges from answering why new hires at Softway always start on a Friday to explaining, a little, about how giving “spot raises” have superseded the previous “fish market” system of dickering for pay increases as part of annual performance reviews.

Mohammad F. Anwar is the founder and CEO of Softway, a business-to-employee solutions company that helps build high-performing companies. Frank Danna is a Director at Softway.

Dan Hill, PhD, is the author of nine books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His new book is Blah, Blah, Blah: A Snarky Guide to Office Lingo. To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com.

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Most economists would argue that policies and business strategies are most likely to succeed if they are evidence-based, with their efficacy demonstrated empirically by randomized controlled trials before they are implemented at scale. John List spearheaded the introduction of field experiments in economics, publishing a raft of influential studies with this approach, and using his research insights to help shape both government policy and business strategy. He has learned a thing or two along the way. In The Voltage Effect: How to Make Good Ideas Great and Great Ideas Scale (Currency, 2022), he draws upon his own experiences and his research to show all the ways in which an idea that “works” in a field experiment can fall flat when rolled out at a larger scale. This book provides tremendous insight into both the value of field experiments and the careful attention to detail needed to ensure that they teach us the right lessons.

John List is a professor of economics at the University of Chicago. He has also served as Chief Economist at tech economy pioneers Uber and Lyft, and recently agreed to take on the same role at an established linchpin of the middle-American retail, Walmart.

Host Peter Lorentzen is an Associate Professor in the Department of Economics at the University of San Francisco, where he leads a new Master's program in Applied Economics focused on the digital economy.

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Today I talked to Karen Joy Hardwick about her book The Connected Leader: 7 Strategies to Empower Your True Self and Inspire Others (Post Hill Press, 2021).

We are not leaders having a leadership crisis. We are leaders having a human being crisis. Connection is the antidote to this crisis—yet, many of us do not know how to connect to ourselves in a rigorously honest, self-compassionate way that enhances self-discovery and leads to creating healthy relationships with others. Without this self-connection, we cannot connect—in a meaningful way—to a higher purpose or engage with others in ways that help them step into their gifts. With the help of Karen Hardwick’s connection architecture, we can create the kind of relationships that are transforming and inspiring. By learning how to show up with her seven attributes of connection, we can empower workplaces and relationships through the grace and grit, resilience and empathy, honesty and authenticity that occurs when our connection-wiring is activated in healthy ways. Hardwick’s willingness to share her own stories of struggle and triumph—along with anecdotes from the boardroom to the family room—draws us into the pages of this book and helps us to awaken and courageously lead. She uniquely synthesizes the emotional, spiritual, and relational, giving us permission to look at the ways we do damage to ourselves and others while inviting us to live and lead from a place of true well-being, tapped into our purpose, and lifting up others.

Karen Joy Hardwick, M.Div, MSW is a global leadership consultant, coach, and clinically-spiritually trained psychotherapist with Masters Degrees from both Princeton Theological Seminary and Rutgers. She works with Fortune 1,000 leaders, teams, and entrepreneurs around the world on how to become Connected Leaders™.

She hosts the Saving You a Seat podcast and speaks to many audiences on how the power of connection transforms the leadership landscape and elevates our wellbeing, engagement, and empowerment. She lives in Atlanta with her son and is surrounded by her connection-warriors.

Elizabeth Cronin, Psy.D., is a licensed clinical psychologist and mindfulness meditation teacher with offices in Brookline and Norwood, MA. You can follow her on Instagram or visit her website.

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Today I talked to Roberta Moore, author of Emotion at Work: Unleashing the Secret Power of Emotional Intelligence (Conscious Choice, 2018).

Much like methodologies that focus on a range of personality traits, the approach taken by today’s guest looks at 16 different skills grouped into five categories. Those categories are self-perception, self-expression, interpersonal, decision-making, and stress management. Which are you best at? Where might you falter? Compare your answers to those Moore shares from two decades of work with clients in leadership roles across a range of industries. One notable client: a high-powered art dealer whose ability to handle stress is challenged anytime a “cargo” of Van Goghs, for instance, run the risk of going unguarded on the tarmac when the flight schedules change!

Roberta Ann Moore is a business executive and licensed therapist, certified in Dr. Reuven Bar-On’s model of emotional intelligence. She provides assessments, training and developing using the EQ-I 2.0 and EQ 360 programs as a framework.

Dan Hill, PhD, is the author of nine books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His new book is Blah, Blah, Blah: A Snarky Guide to Office Lingo. To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com.

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In this Pandemic Perspectives Podcast, Ideas Roadshow founder and host Howard Burton talks to Andy Hoffman, the dynamic and innovative business professor at the University of Michigan, about what the pandemic has brought to light to effectively address our many pressing global problems.

Ideas Roadshow's Pandemic Perspectives Project consists of three distinct, reinforcing elements: a documentary film (Pandemic Perspectives), book (Pandemic Perspectives: A filmmaker's journey in 10 essays) and a series of 24 detailed podcasts with many of the film's expert participants. Visit www.ideasroadshow.com for more details.

Howard Burton is the founder of Ideas Roadshow and host of the Ideas Roadshow Podcast. He can be reached at [email protected].

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Is the finance industry fair? In Hedged Out: Inequality and Insecurity on Wall Street (University of California Press, 2022) Megan Tobias Neely, an assistant professor in the Department of Organisation at Copenhagen Business School, explores this question by asking who is successful, and who is excluded, in hedge funds. Drawing on ethnography and interviews, the book sets out how elite, white, masculinity is the dominant demographic of the industry, along with the importance of patronage relationships in perpetuating inequalities. It also explores the narratives and justifications used to explain the persistence of exclusions, even in the context of an industry that is supposed to reward passion and talent. Closing with a powerful call to transform both the finance industry and the world, the book is essential reading across social science and business, as well as for anyone interested in understanding how inequality persists.

Dave O'Brien is Professor of Cultural and Creative Industries, at the University of Sheffield.

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Today I talked to Clint Pulver about his new book I Love It Here: How Great Leaders Create Organizations Their People Never Want to Leave (Page Two, 2021).

If you’ve ever completed an annual employee survey by filling-in-the-bubbles, this episode is for you. Clint Pulver’s approach to knowing what employees are thinking (and feeling) has been to pose as if he’s a job seeker at that company or organization so he can catch the “vibe” in an anonymous, candid conversation with his would-be colleagues. Why is the Great Resignation happening? Clint suggests it’s because workers remember how they were treated when Covid-19 first struck (indifferently) and that a Great Rethinking of careers prompted the Great Resignation. Learn as well about Clint’s perspective on managers, and why the ideal type, the mentor manager, is premised on earned trust and being an advocate for those on staff.

Clint Pulver is an Emmy award-wining speaker, aka the Undercover Millennial, and also a musician, pilot, and workforce expert whose specialty is employee retention. As a professional drummer, he’s appeared in feature films and on America’s Got Talent.

Dan Hill, PhD, is the author of nine books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His new book is Blah, Blah, Blah: A Snarky Guide to Office Lingo. To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com.

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We all want positive, healthy, and genuine relationships whether it's with family, friends, peers, coworkers, or romantic partners. And yet, time and time again, we all seem to get stuck in how we see and relate to certain people, which can limit or even sabotage our relationships. These autopilot reactions are called cognitive biases, and they happen when our brans try to simplify information by making assumptions. Seeing beyond these "blindspots" is essential to building the connections we truly want. But where do we begin? 

In this episode, we chat with cognitive neuroscientist and behavioral economist Dr. Gleb Tsipursky about his book The Blindspots Between Us: How to Overcome Unconscious Cognitive Bias and Build Better Relationships (New Harbinger, 2020). We discussed some of the dangerous judgement errors our autopilot systems fall into -- like the halo/horns and attribution errors -- and a few strategies on how to overcome them. Even though they seem straightforward, they're not easy so get ready to be challenged! 

Sarah Kearns (@annotated_sci) reads about scholarship, the sciences, and philosophy, and is likely drinking mushroom tea.

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In this podcast Owen Bennett-Jones discusses the future of rational decision making with Professor Olivier Sibony who after 25 years with McKinsey & Company in France, is now at HEC Paris and the Saïd Business School in Oxford University. In 2021 he co-wrote the book Noise: A Flaw in Human Judgment (Little, Brown Spark, 2021) with Cass R. Sunstein and Daniel Kahneman. For those trying to resist the illogicalities of the post truth world, the idea of rational decision-making is perhaps more important than ever. Yet the challenge to rationality comes not only from social media driven myths becoming accepted truths, but also bias and randomness in decision-making.

Owen Bennett-Jones is a freelance journalist and writer. A former BBC correspondent and presenter he has been a resident foreign correspondent in Bucharest, Geneva, Islamabad, Hanoi and Beirut. He is recently wrote a history of the Bhutto dynasty which was published by Yale University Press.

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Today I talked to Lindsey Pollak about her book Recalculating: Navigate Your Career Through the Changing World of Work (HarperCollins, 2021).

How can envy be a positive catalyst for changing your career? Why is curiosity so vital? (Hint: it’s been said that “Learning is the new pension.”) These are among the topics, and emotions, covered in this episode that runs the gamut from getting hired to managing both your boss and your personal brand. Along the way, this episode delves into what kinds of emotions one might feel at every stage in one’s career. While fear is likely during the job search, and a mixture of happiness, pride and relief on starting the new job, it’s important as well not to let shame keep you from getting the credit you deserve for a job well done. After all, as Pollak notes performance is table stakes, and vital to success. But so is burnishing your image and getting exposure. A job well done that isn’t noticed won’t advance your fortunes.

Lindsey Pollak is the New York Times bestselling author of three previous books and was named to the 2020 Thinkers50 Radar List of global management thinkers. Her consulting and keynote speaking clients have included over 250 various corporations, law firms, and universities.

Dan Hill, PhD, is the author of nine books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His new book is Blah, Blah, Blah: A Snarky Guide to Office Lingo. To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com.

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