Accent has updated its Accent Meeting app with something everyone who has fumbled around to figure out which platform is being used at a meeting beginning in a minute or less, will appreciate: the app launches you into the platform called for by the scheduled meeting, whether its Accent or someone else’s solution. In this podcast, recorded live from last week’s Cloud Comms Summit, Accent’s President and CEO, Chris Cameron tells us about his customer centric approach to deliver cloud communications solutions. Cameron walks us through his solution, which includes popular video and text options. Fully integrated with Teams, Accent lets customers choose how they want to communicate. Cameron points out that while Teams offers excellent features, customer service can be easier with a company where you’re going to reach a person very quickly. “Who do you want to call if you have a problem with your phone service? Do you want to call Microsoft, or do you want to call someone like Accent?” Large enough to deliver on customer needs, but sized right to deliver fast customer service, Cameron walks us through Accent’s offerings.

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