It's been an unprecedented year for our national health service, the first global pandemic to hit during its 73-year existence.

But is the worst yet to come? With a waiting list of five million cancelled surgeries and GPs flooded by patients wanting appointments. Can the NHS cope with the backlog caused by the coronavirus?

And what about those who still haven't even come forward with their problems or their illnesses? The roughly seven million who never made themselves known for fear of catching the virus, as well as for fear of putting added pressure on an under-strain NHS.

In the first episode of our two-part series on the NHS in crisis, we look at primary care and the GP practices that are trying to get back to normal when normality still feels so out of reach.

Sources: BBC News, Sky News, ITV News, IGPM