Nigel Smith is managing partner and solicitor at Ellis Jones Solicitors, which have offices in Dorset and Hampshire as well as London. From his serendipitous path to becoming a lawyer, the pleasures and challenges of running a professional services business and watching members of the team develop, other topics covered include adapting to the changing landscape of professional services, Ellis Jones's commitment to community, the motivation behind signing up for the Armed Forces Covenant, and the emphasis that Nigel places on Ellis Jones' values and how they help to build and maintain relationships.