Who he is, what he does, Pluralsight, how long it takes to make a course; what agile and scrum are, agile is abstract, scrum is concrete; why daily standups are boring, shortening the cycle between dev and qa; Bryan doesn't think you need the meetings if the project is going well, Ben explains why you do; scrum masters should not be project managers, scrum masters are coaches, scrum masters are not leaders; Ben doesn't like the three common stand up questions; scrum should provide a framework; "multitasking is death"; people don't like being screamed at, how to deal with unrealistic expectations; software development vs software delivery; agile and scrum forget that people are involved, "Ben Day - Therapist for Teams"; it's all about people, leave ego out of it, Difficult Conversations; Ben's scrum courses on Pluralsight.