It takes nine years on average to be diagnosed with a chronic illness. During those nine years most people are seeing dozens of doctors, waiting months for appointments, and largely not being heard. Marshall Gould is building Juno to sit with those patients in the moments the healthcare system completely ignores. In this episode we get into how a genomics researcher from Oxford co-founded SharedGenes, conducted over a thousand patient interviews, and built an AI companion that reached 50,000 users and 2 million conversations in just a few months. We talk about the patient whose life threatening allergic reaction was flagged by Juno before the doctors caught it, why ChatGPT cannot replace what Juno does for people with chronic illness, why people actually prefer talking to an alien avatar over a human one, what the problem with modern medicine really is and why it keeps failing people with chronic disease, and how Marshall thinks about building a product for a community that has been let down by every institution that was supposed to help them. If you are building in healthtech or consumer AI or you or someone you love is living with a chronic condition this conversation will stay with you.
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About No Fixed Route No Fixed Route is a podcast about the nuanced paths founders take to reach Series B, for founders tired of generic advice. We talk about the things nobody has time to write blogs about: hiring, GTM, scaling your team, and surviving the messy middle. Hosted by Girum Tihtina, CEO of Doctours, ex-Meta engineer, and two-time founder. Girum has lived the Series A/B grind, knows where generic advice falls flat, and is mostly here to learn for himself.
Sponsored by Doctours: the most trusted medical tourism marketplace. Check them out here https://doctours.com
No Fixed Route is the first-ever podcast filmed inside a Zoox autonomous vehicle. Each episode features world-class guests exploring the intersection of technology, innovation, and the future of mobility. Listen on Spotify: https://open.spotify.com/show/194HVqb... | Watch on YouTube: / @nofixedroutepod | Instagram: @nofixedroute | X: @nofixedroute