Kicking off a 12-part series on the role of high-quality audio for customer communications and enterprise collaboration with networking expert Terry Slattery

UC analyst Zeus Kerravala explains why this piece of modern cloud architecture promises to impact communications profoundly.

Honeywell IT exec Darwin Jebha shares best practices learned in outfitting 130,000 global employees with the UC&C tools they need to get their jobs done, in this Poly-sponsored podcast.

Cloud Letting You Down?
Making the leap from the premises to the cloud can be problematic for real-time communications. Steve Leaden examines the issue in this EC preview.

Go-to contact center authority Sheila McGee-Smith shares why the benefits of providing CRM access to your agents outweighs the short-term pain, and more, in this EC preview.

Nicolas De Kouchkovsky, of CaCube Consulting, lays out a contact center future involving a mixed mode of AI and human interactions.

While team collaboration holds promise for helping workgroups collaborate more effectively, enterprise migrations have come with challenges, as UC analyst Zeus Kerravala shares in this EC19 session preview.

UC analyst Blair Pleasant shares this and other tips in a pre-EC session preview.

Before standardizing on a team collaboration tool for your users, you've got to go deep on differentiation strategies, pricing models, and security, as IHS Markit's Diane Myers explains in this EC19 session preview.

Beyond the meeting, there’s an “open-ended set of possibilities” for enterprise speech technologies, as UC analyst Jon Arnold shares in this EC19 session preview.