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Welcome back to the powerful conclusion with Dylan Hendrickson, the former college athlete turned accounting firm founder. In PART ONE and TWO, we explored the intense discipline required to build a business from the ground up while still competing on the football field. In PART THREE, we pivot from the foundation to the future, diving into how leadership evolves when the stakes become deeply personal. How does becoming a new father completely rewire your relationship with ambition? What's the secret to finding a business partner that elevates you without blurring professional lines? And how can one simple mindset shift about what you "tolerate" change every outcome in your life?
⏮️ Catch Up on Previous Parts
💡 Unlocking the Playbook
The Non-Best Friend Partnership: Dylan found his business partner in a coaching program, and they merged firms after just a few months. The partnership thrives not because they are best friends, but because they have complementary skill sets, shared core values from their athletic backgrounds, and enough professional distance to hold each other to a high standard. This dynamic allows them to divide and conquer efficiently while avoiding the conflicts that can arise from partnering with close friends or family.
The New Dad Efficiency Mandate: Becoming a father was a forced function for hyper-efficiency. Dylan shifted from working scattered 12-14 hour days to highly focused, locked-in 6-8 hour work blocks. The desire to be present with his wife and newborn daughter created a non-negotiable deadline each day, forcing him to eliminate distractions and get more done in less time, ultimately improving both his work and home life.
Climbing New Mountains from a Place of Gratitude: Dylan lives in a state of dynamic tension between profound gratitude and relentless ambition. He recognizes he is "currently in the good old days" with a beautiful family and a stable life, yet he simultaneously pushes for more by giving himself "new mountains to climb." This mindset prevents complacency by framing future goals—like funding family trips or building a cabin—as the next worthy challenge, ensuring he continues to grow from a place of abundance, not scarcity.
🤫 The No Trade Secret
You will get what you tolerate. This applies to every aspect of your life—as a parent, a business owner, a leader, and a spouse. If there's something in your life you don't like, whether it's how someone speaks to you, an employee's performance, or a dynamic in a relationship, it will continue to happen precisely because you are tolerating it. If you want to change the outcome, you must stop tolerating the behavior.
🗣️ Words to Build On
"I try to be very aware that I am currently in the good old days." – Dylan Hendrickson
"I want my kids to look at me and my wife and think, yeah, like they are worth listening to and like, I do look up to them... I don't think as many parents command that as much as they wish they did." – Dylan Hendrickson
"It's my ethical obligation to make as much money as possible. Cause if I'm making as much money as possible, I'm helping lots of people... somebody has to have the money. I might as well be someone that's going to do good with it." – Dylan Hendrickson
👤 About Dylan Hendrickson
As the co-founder of a fractional CFO and accounting firm, he primarily focuses on sales and marketing. He is based in St. George, Utah, where he lives with his wife and their three-month-old baby. A former Division I football player, he also coaches high school basketball in his spare time.
🔗 Links & Resources
🎧 Missed the beginning? Go back and catch up on PART ONE and PART TWO
Welcome back to the playbook! We're diving back in with Dylan Hendrickson, the strategic mind behind STAXX. In PART ONE, we explored the foundations of Dylan's service-driven mindset. In PART TWO, we shift from philosophy to execution, tackling the single biggest killer of small businesses: cash flow mismanagement. Why are so many profitable companies secretly cash-poor and drowning in predatory debt? How can a 13-week forecast become your most powerful decision-making tool? What's the real reason you should stop managing your business day-to-day using a P&L? Let's get into it.
⏮️ Catch Up on Previous Parts
💡 Unlocking the Playbook
Profit Is a Vanity Metric; Cash Is King: Many entrepreneurs mistakenly equate profitability with financial health, only to find themselves cash-poor. This happens when a business scales with a broken cash conversion cycle—the time it takes to spend money and then collect it. Without a deep understanding of your unit economics and cash flow, scaling a "profitable" business can lead directly to taking on predatory debt just to make payroll, burying the company before it ever truly takes off.
The 13-Week Cash Flow Forecast Is Your Crystal Ball: Stop using your P&L to make daily decisions. The most powerful tool for operational management is a rolling 13-week cash flow forecast. This isn't just about predicting your bank balance; it's a decision-making framework. It allows you to model the impact of a new hire, a large expense, or a delayed payment, transforming your decision-making from gut-feel "cowboy" moves to data-driven strategic planning, giving you the confidence to act and the ability to sleep at night.
Use the Right Financial Tool for the Job: The P&L and balance sheet are not useless—they’re just used for the wrong things. These are historical documents, excellent for compliance, analyzing gross margin for pricing strategies, and understanding past performance. However, for managing the company week-to-week, they are the wrong tools because they don't reflect crucial cash activities like loan payments, owner draws, or credit card pay-downs. Obsess over cash for daily operations, and use the P&L for strategic review.
🤫 PART TWO's Playbook Secret (The official No Trade Secret drops in PART THREE, but here is the hidden secret of PART TWO!)
The right decision at the wrong time is still the wrong decision. A cash flow forecast is the ultimate timing tool. It shows you precisely how a seven-day delay on an expense or expediting a payment from a client can dramatically alter your financial position, ensuring you make your best moves when they'll have the most impact.
🗣️ Words to Build On
"Too many people are managing their company day to day, week to week, using the wrong financial tools. The P&L and balance sheet is just not the right tool to be doing that." – Dylan Hendrickson
"The right decision at the wrong time is still the wrong decision." – Dylan Hendrickson
"P&L does not tell you how much cash you expect to have three weeks from now, six weeks from now, eight weeks from now." – Dylan Hendrickson
👤 About Dylan Hendrickson
As the co-founder of a fractional CFO and accounting firm, he primarily focuses on sales and marketing. He is based in St. George, Utah, where he lives with his wife and their three-month-old baby. A former Division I football player, he also coaches high school basketball in his spare time.
🔗 Links & Resources
🎧 Missed the beginning? Go back and listen to PART ONE!
🎧 Make sure to tune in to PART THREE to hear Dylan Hendrickson’s ultimate "No Trade Secret" and keep this momentum going
What happens when your identity is tied to being "the guy," and suddenly, you're not? Dylan Hendrickson, co-founder of STAXX, shares the raw lessons from his rollercoaster journey as a D1 football player—from record-breaking starter to the bench, and back again. This isn't just a sports story; it's a masterclass in mindset, revealing how the principles of servant leadership, extreme ownership, and starring in your role—no matter how small—are the exact same principles that build winning businesses and fulfilling lives.
💡 Unlocking the Playbook
Star in Your Role: Your current position, no matter how far from the spotlight, is mission-critical. Dylan shares the lesson from his coach: like the janitor at NASA who said he was "putting a man on the moon," every role contributes to the team's ultimate success. True professionals find purpose and excel where their feet are, preparing the team for victory even when they aren't the ones suiting up on game day.
Leadership is Service: True leadership isn’t about status; it’s about serving those you lead. Dylan learned that the path to fulfillment and team success comes from putting the team’s needs above your own ego, stats, or personal accolades. This means helping the younger player who took your spot, cleaning up the locker room, and showing—not just telling—others how to win.
It's All On You, But It's Not About You: The key to unlocking growth is to take 100% ownership of your circumstances while directing your efforts toward the success of the collective. By accepting that every outcome is your responsibility, you gain the power to change it. This mindset eliminates the "blame, complain, and defend" victim mentality and reframes your focus from personal gain to the team's victory.
🤫 PART ONE's Playbook Secret (The official No Trade Secret drops in PART THREE, but here is the hidden secret of PART ONE!)
The most joyless seasons of our lives are a direct result of being hyper-focused on ourselves—our stats, our performance, our goals. Dylan's greatest shift came when he stopped worrying about breaking records and started focusing on how he could serve his teammates. The path to fulfillment and renewed passion is paved with service, gratitude, and a genuine desire to help the team win, regardless of your personal role in the outcome.
🗣️ Words to Build On
"[Leadership is service.] Leadership is the senior serving the freshmen and showing them how to do it, but showing them by example how to do it." – Dylan Hendrickson
"It's all on you, but it's not about you... And you have to have that ownership. But again, it's not about you. It's about the team and it's about winning, you know, as a whole." – Dylan Hendrickson
"The path to personal development and self improvement begins once you can look yourself in the mirror and reconcile the fact that whether you love where your life's at or hate where your life's at, it's 100 percent your fault." – Dylan Hendrickson
👤 About Dylan Hendrickson
As the co-founder of a fractional CFO and accounting firm, he primarily focuses on sales and marketing. He is based in St. George, Utah, where he lives with his wife and their three-month-old baby. A former Division I football player, he also coaches high school basketball in his spare time.
🔗 Links & Resources
🎧 Make sure to listen to PART TWO and keep waiting for that momentum to hear Dylan Hendrickson’s ultimate "No Trade Secret" in PART THREE
Welcome back to the podcast as we wrap up our incredible conversation with Tony Bradberry, the mastermind behind Gray Matter. In Part 3, the conversation graduates from the tactical mechanics of AI automations to the human psychology of building high-performing teams and closing deals. How do you adapt your leadership style to motivate completely different personalities? What is the secret to ditching the traditional sales deck and creating a buying experience that actually converts?
⏮️ Catch Up on Previous Parts
Before diving into the advanced leadership and sales psychology discussed today, make sure to catch up on Parts 1 and 2 to hear Tony break down the evolving landscape of AI in professional services and how to build unstoppable sales momentum!
💡 Unlocking the Playbook
🤫 The No Trade Secret
"Sell the problem, not the solution." Stop spending your time talking about yourself, your accolades, or your company. Instead, aggressively focus on the specific problems your prospect is facing. When you show that you understand it well enough, the business comes behind it.
🗣️ Words to Build On
👤 About Tony
Tony Bradberry is an expert in B2B sales and marketing spanning the last 15 years. With a passion for strategy, analytics, and competitive problem-solving, he's never afraid to ask "why?" to uncover deeper insights that drive business growth. Tony thrives on leadership and high-performance execution. He brings that same energy to helping businesses scale and refine their go-to-market strategies.
🔗 Links & Resources
Welcome back to the podcast as we continue our conversation with Tony Bradberry, the innovative force behind Gray Matter. In Part 2, the conversation shifts from the foundational landscape of AI in professional services to the hardcore, tactical execution of building custom automated systems. How exactly do you use AI to generate fully branded, interactive HTML client reports? What is the secret to building a pre-call sales audit that makes prospects feel like you’ve already solved their problems?
⏮️ Catch Up on Part 1
Before diving into the advanced AI execution strategies discussed today, be sure to catch up on Part 1 to hear Tony and Jarome break down the evolving landscape of professional services and why human relationships matter more than ever.
💡 Unlocking the Playbook
🤫 Part 2's Playbook Secret (The official No Trade Secret drops in Part 3, but here is the hidden secret of Part 2!)
Over-deliver massive value on the absolute front end of your sales process to build undeniable momentum. Don't hold back your expertise assuming you'll show your worth only after they pay. Treat your sales process like selling a sports car rather than a minivan—respond to leads within minutes, provide highly customized audits upfront, and wow them before a contract is ever signed. (The official No Trade Secret drops in Part 3, but here is the hidden secret of Part 2!)
🗣️ Words to Build On
👤 About Tony
Tony Bradberry is an expert in B2B sales and marketing spanning the last 15 years. With a passion for strategy, analytics, and competitive problem-solving, he's never afraid to ask "why?" to uncover deeper insights that drive business growth. Tony thrives on leadership and high-performance execution. He brings that same energy to helping businesses scale and refine their go-to-market strategies
🔗 Links & Resources
What does it take to transform a half-million-dollar lifestyle business into a scalable, 30+ person agency? For Tony Bradberry, it wasn't about being a better marketer; it was about building a real business. Tony was brought in to install the operational DNA at Gray Matter, and in this episode, he reveals the critical mindset shifts that allowed them to triple their team in just six months. Discover why your sales language must evolve from "I" to "we," how to qualify leads by repelling the wrong clients, and why selling the problem is the ultimate growth hack.
💡 Unlocking the Playbook
🤫 Part 1's Playbook Secret (The official No Trade Secret drops in Part 2, but here is the hidden secret of Part 1!)
The biggest hurdle to scaling a service business isn't a lack of talent or leads; it's the failure to build real business infrastructure. Many founders are brilliant practitioners but never learn to build a company around their craft. The secret is shifting your focus to creating the SOPs, financial controls, and operational processes that allow the business to run and grow without you.
🗣️ Words to Build On
👤 About Tony
Tony Bradberry is an expert in B2B sales and marketing spanning the last 15 years. With a passion for strategy, analytics, and competitive problem-solving, he's never afraid to ask "why?" to uncover deeper insights that drive business growth. Tony thrives on leadership and high-performance execution. He brings that same energy to helping businesses scale and refine their go-to-market strategies.
🔗 Links & Resources
Most founders obsess over sales and growth, believing more revenue is the cure-all for their financial woes. But what if the cash you've already earned is trapped inside your own business by an inefficient system? In this finance debrief, Jarome McKenzie reveals that the most expensive delay in any business isn't a lack of sales, but a broken invoicing and collections process. Using a painfully relatable story about a local landscaping company, he breaks down the hidden system that dictates your financial health: the Cash Conversion Cycle. This episode isn't just about getting paid; it's about understanding that the speed at which revenue becomes usable cash is the true determinant of your company's stability and growth capacity.
✨ Why This Matters for You
This episode provides the framework to stop leaking cash and start building a financially resilient business. You will learn to:
📝 Key Takeaways
🚀 Put It Into Action
🔗 Stay Connected
In this debrief session, Jarome McKenzie explores the profound mechanics of how belief fundamentally shapes our performance. He argues that confidence is not a prerequisite trait, but rather updated evidence gathered through small, compounding flashes of competence over time. By unpacking concepts like the Pygmalion effect and the neuroplasticity of repetition, Jarome reveals how changing your identity is the necessary first step to changing your external behavioral results. Ultimately, this conversation challenges founders to emotionally survive uncertainty and activate their dormant capabilities by intentionally leaning into high-stakes pressure.
✨ Why This Matters for You
Understanding the feedback loop between belief and capability is essential for sustaining momentum during the early, uncertain phases of your venture.
📝 Key Takeaways
🚀 Put It Into Action
🔗 Stay Connected
In this debrief session, Jarome McKenzie explores the frustrating gap between internal potential and external proof. As founders and builders, it is common to experience a lag where our visible results do not yet reflect our true capabilities. By drawing parallels to a breakthrough in a high-stakes golf tournament and the unseen growth of a bamboo tree, this episode unpacks the reality of nonlinear progress. Listeners will discover why patience is actually a form of emotional stability, not passivity, during these invisible phases of development. Ultimately, the conversation serves as a crucial reminder to trust the internal process and resist the urge to quit before the market can validate your growth.
✨ Why This Matters for You
Understanding the mechanics of delayed validation is essential for maintaining momentum when the scoreboard doesn't match your effort.
📝 Key Takeaways
🚀 Put It Into Action
🔗 Stay Connected
In this debrief session of the No Trade Secrets podcast, Jarome explores the concept of becoming before proof and unpacks why high performers often feel the future version of themselves long before external results ever appear. He reflects on the strange but powerful reality that identity frequently develops ahead of evidence, and how elite performers use this internal belief as fuel to persist through uncertainty, inconsistency, and self-doubt. Drawing from his own experiences in business, baseball, and golf, Jarome explains how intuition, pattern recognition, emotional regulation, and transferable skills all contribute to growth before visible validation arrives. Listeners will learn why the greatest transformations begin internally first, and why trusting your emerging identity is one of the most important disciplines a founder can develop.
✨ Why This Matters for You
📝 Key Takeaways
🚀 Put It Into Action
🔗 Stay Connected
From the publisher's feed
Everyone sees the most visible part of a founder’s journey: the outcome. But the truth is that few understand the mindset, pressure, and discipline behind it.
This podcast explores…
Through thoughtful conversations, Jarome McKenzie sits down with founders, operators, and thinkers who have built meaningful things. Together they explore the moments that shaped them, the pressure that forged their discipline, and the mindset behind their success.
Jarome approaches each episode as both a builder and a student. He learns alongside the audience while weaving each guest’s insights into the frameworks he uses with founders and leaders.
The result is an honest exploration of business, leadership, and intentional living. A look at how great builders think, make decisions, and design lives that matter.