Geoffrey Graf, VP Business Development at Hogan Hospitality Group joins us from the remote Hawaiian islands. Laugh along with Glenn, Craig and Dave us as we drink and tell stories around Hawaii.

Jorgan Von Steining is President at Paligroup Management, a collection of hotels and residences created with the convictions that neighborhoods, unique experiences, and inspiring places are integral to a life well-traveled. We chat culture, design and forging fundamental guest relationships.

Exclusive! Knowland has a new CEO, Jeff Bzdawka! We got his first interview where he lays out where the company is headed and how they're helping hoteliers approach getting business through actionable insights and qualified leads.

We're at The Langham NYC where we spoke with Managing Director Richard Busierre and Ahmass Fakahany, CEO & Owner of Altamarea Group on what it takes to have a successful hotel and profitable F&B operation that not only makes guests happy but draws in folks from the community. Plus, we learn how they converted three hotel rooms with terraces into an exciting new outdoor bar and restaurant.

Jim Pittas is President and CEO of PMMI, The Association for Packaging and Processing Technologies on how he's approaching the return of trade shows.

Jackie Collins, Senior Director/VP, Hospitality Practice at Arthur J. Gallagher & Co. tries to join us but is repeatedly foiled by internet gremlins!

Ryan Minton is a hotelier who has just written a book entitled "Thanks for Coming in Today." We discuss how to create an amazing customer service culture.

Ted Darnell is Partner & CEO, Lodging and Technical Services, with HEI Hotels. He's responsible for guidance and growth of HEI's property operations, asset management and design and construction divisions.

Industry luminary Harris Rosen of Rosen Hotels & Resorts has saved $450 million or more on health related costs. He returns returns with several of his team members to discuss the company, its commitment to RosenCare and how YOUR company should .do the same thing. Oh yeah, because of this and other things, he doesn't have those labor issues either!!

Sonesta's Chief Commercial Officer Garine Ferejian-Mayo shares an update on the brand and the state of the hotel business.