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We're at The Langham NYC where we spoke with Managing Director Richard Busierre and Ahmass Fakahany, CEO & Owner of Altamarea Group on what it takes to have a successful hotel and profitable F&B operation that not only makes guests happy but draws in folks from the community. Plus, we learn how they converted three hotel rooms with terraces into an exciting new outdoor bar and restaurant.
Jim Pittas is President and CEO of PMMI, The Association for Packaging and Processing Technologies on how he's approaching the return of trade shows.
Jackie Collins, Senior Director/VP, Hospitality Practice at Arthur J. Gallagher & Co. tries to join us but is repeatedly foiled by internet gremlins!
Ryan Minton is a hotelier who has just written a book entitled "Thanks for Coming in Today." We discuss how to create an amazing customer service culture.
Ted Darnell is Partner & CEO, Lodging and Technical Services, with HEI Hotels. He's responsible for guidance and growth of HEI's property operations, asset management and design and construction divisions.
Industry luminary Harris Rosen of Rosen Hotels & Resorts has saved $450 million or more on health related costs. He returns returns with several of his team members to discuss the company, its commitment to RosenCare and how YOUR company should .do the same thing. Oh yeah, because of this and other things, he doesn't have those labor issues either!!
Sonesta's Chief Commercial Officer Garine Ferejian-Mayo shares an update on the brand and the state of the hotel business.
Gabe Borquez is an RVP at Choice Hotels International based out of CA. We're sharing our trade show horror stories, so grab a cocktail and laugh along with us on our weekly happy hour show.
Samantha FIsher is Chief Investment Officer Island Hospitality and Chris Green is CEO of Chesapeake Hospitality. We discuss who's investing in hotels and why people think now is the time.
Juan Corvinos Solans is VP Development Latin America & Caribbean with Hilton. We discuss the Caribbean, Latin America and how hoteliers are making money now that US travelers are getting their travel game back on.
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