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The hotel PMS is in flux, and the good folks over at SkyTouch Technology understand that adapting to the changing market is essential. That's why they've reinvented their housekeeping module to help owners streamline room cleaning protocols to better reflect the new reality.
We talk to Charles Flateman, Executive Vice President, Business Development at The Shubert Organization, and Chairman of NYC & Company about the state of NYC, Broadway and how NY will make its best comeback ever!!
Rajiv Trivedi returns to discuss the push pull relationship between brands and owners, what both groups are thinking about now, and what this means to not only the future of hotel industry investment, but the future of the hotel business as well.
We talk to Peter Salveson of Bright Support Solutions, Dan Ryan of Blue Canary Solutions, and Stephen McKay of Almo Hospitality about ways that hotels can save money through proper vendor support.
Ronen Nissenbaum, CEO of Dan Hotels, joins us all the way from Israel to talk about his storied career at Marina Bay Sands, Waldorf=Astoria NY, The Plaza, A Fairmont Managed Hotel and how he's turned all that experience into running Dan Hotels Israel. Also, industry expert Michael Frenkel on innovative technologies changing how hoteliers operate their hotels.
Leon Thomas, President of Leon Thomas & Associates, said to me there's not enough black people helping other black people achieve executive positions in the hotel business. That shocked me. We discuss why this is the case and learn other ways to help people rise up to success. Also joining are Thomas Penny, President of Donohoe Hospitality Services, and Professor Miranda Kitterlin-Lynch, PhD, Florida International University. This conversation is raw, real and a must watch. PLEASE SHARE THIS!!!!
Today is Inauguration Day and we talk to Cecil Staton Stanton and Biran Patel from AAHOA about what the new administration will mean for hospitality as COVID-19 continues to wreak havoc on the industry. plus, we hear from Mark Driscoll a DC based GM from the Hamilton Hotel Washington, D.C. on his experiences during the tumultuous two weeks leading to today.
We have a panel discussion, developed by George Mason University, to discuss the future of hospitality students and how they can view the uncertain climate. Glenn and Anthony are joined by Patricia Washington(CEO, Visit Alexandria), Maggie Pearson(Senior Conference Manager, Conference Managers), and Deanne Johnson-Anderson(VP of HR at Crestline) to talk about the future of the industry.
Mark Simon, Senior Director of Marketing for the Four Seasons Maui has spent decades living in Maui and working at the Four Seasons Resorts Maui at Wailea. Hawaii is open and guests are headed there now that all you need is a negative Covid test rather than a two week quarantine. Lots of updates on this incredible market.
Gabe Saglie is a senior editor at Travelzoo. he shares how hotels are finding new customers through the program as well as current travel consumer sentiment and what hoteliers can be doing to gain trust with potential customers. Plus, Hospitality Hero April Largent who was caught in the middle of the Christmas Day Nashville bombing. We hear her story of how she saved the day at the Moxy Nashville Downtown.
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