Norfolk Southern is entering a new chapter in its history as it moves past a devastating derailment, activist activity and leadership changes. The railroad is focused on attracting volume onto its network by providing a more consistent service centered around safety. In this Talking Transports podcast, Ed Elkins, Norfolk Southern’s chief marketing officer, joins Lee Klaskow, Bloomberg Intelligence senior transportation and logistics analyst, to share his insights about how the company is making progress toward its long-term goals of generating a sub-60 operating ratio. Norfolk has made inroads to this target this year. Elkins also discusses growth opportunities, peak season, precision scheduled railroading, coal demand and how his father nudged him into a career in transportation over three decades ago.

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