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NP Local episodes
- "Quiet Quitting" and Employee Engagement - Part I
In many cases, employee burnout leads to "quiet quitting" and the Great Resignation. What is "quiet quitting" and how can leaders combat this threat to your organization's mission through better engagement?
Episode Highlights:
- Scott explains what “quiet quitting" is and how to prevent it in your organization. (2:35)
- Scott provides an example of leader engagement and shares that over the last ten years he has discovered how aspects of his identity or personality might impact his leadership. (6:21)
- Scott explains that people are more engaged when they believe their job is important and when they can relate their everyday activities to the organization's goals and accomplishments. (7:45)
- Jason mentions that one of the things he does in his business is reminding his employees that they are building an empire, specifically an insurance empire. (8:15)
- Scott explains that entering information into a database can make employees feel like a cog in the wheel, and it’s helpful if employees understand just how critical the database is to the organization’s mission. (9:57)
- Jason shares his mission for his virtual employees this year, as well as how Tango.io helps to make the processes and procedures easier to share with the virtual employees. (18:09)
- Jason mentions that he is thinking about writing a book about how to delegate, and he is even going to delegate the writing of his book. (13:14)
- Scott talks about the importance of building trust within your team. (15:32)
Key Quotes:
- “If employees are properly engaged, that is the biggest thing an organization can do to avoid quiet quitting, especially in the nonprofit sector. You know, we're about mission. As our lead into this podcast says, we're about mission and changing communities.” - Scott Niermann
- “If I can create the fence and let them know where they're allowed to not go, then they know where they can go. And I don't need to micromanage them.” - Jason Cass
- “What I always try to focus on with new employees is the fact that this database is the brain of the organization when none of us are there anymore. So that's how critical it is to the mission. So, you've got to take those things that feel like a hamster wheel and connect them to the mission.” - Scott Niermann
Resources Mentioned:
- Reach out to Jason Cass
- Reach out to Scott Niermann - Scott can assist with church, nonprofit, and commercial insurance in Tennessee and Georgia.
The Insurance Alliance serves organizations in Illinois, Missouri, Indiana, Kentucky, and Wisconsin.- Niermann Coaching and Consulting
- NP Local Podcast
- Center for Creative Leadership
- Articles:
- 3 Tips to Banish Productivity Burnout
- Focused on Improving Employee Engagement & Retention? Pay Attention to These 4 Factors
20 min - Stress and Gettin' (un)Busy w/ Dr. Garland Vance
Are you too stressed, exhausted and overwhelmed? "Busy" is the new normal. Dr. Garland Vance says busyness is an overcommitment to too many good things - and that it will kill you! If you aren't meeting the goals you set in your personal and professional life, check out this episode with Dr. Vance, to learn more about living with purpose, productivity, and peace.
Episode Highlights:
- Dr. Vance discusses how he became interested in the issue of busyness. (2:01)
- Dr. Vance explains the three phases of burnout: emotional exhaustion, depersonalization, and loss of any sense of personal accomplishment. (5:46)
- Dr. Vance discusses the impact of busyness on productivity. (9:39)
- Dr. Vance believes that people can be so preoccupied with doing good things that they are unable to achieve the great things that they want. (11:41)
- According to Dr. Vance, the simplest approach to protect your people is to give them permission to push back, which sometimes involves saying no. (13:04)
- Dr. Vance discusses the steps he recommends for being unbusy: Decide, Deconstruct, Design, Develop, and Draw Others In, which took him three years to figure out and apply but will now only take others 30 days to accomplish. (16:41)
- Dr. Vance explains that busy individuals tend to attempt to cram relationships, recreation, rest, and reflection into the nooks and crannies of life, and there are no nooks and crannies when our lives are so busy. (22:18)
- Dr. Vance shares how making "busy" a bad word in your family can help you worry less and achieve more. (22:45)
Key Quotes:
- “Burnout has been closely connected to busyness and over-commitment.” - Dr. Garland Vance
- “We're so busy doing so many good things that we can't actually do the great things that we want to do.” - Dr. Garland Vance
- “Don't say, “I'm busy”. Don't allow yourself to get caught up in believing that and instead, make it a bad word…As I said earlier, you're going to stress a whole lot less and accomplish a whole lot more.” - Dr. Garland Vance
Resources Mentioned:
Dr. Garland Vance LinkedIn- Reach out to Jason Cass
- Reach out to Scott Niermann - Scott can assist with church, nonprofit, and commercial insurance in Tennessee and Georgia.
The Insurance Alliance serves organizations in Illinois, Missouri, Indiana, Kentucky, and Wisconsin.- Niermann Coaching and Consulting
- NP Local Podcast
- AdVanceLeadership.live
- GettinUnBusyBook.com
- Books:
- The Four Disciplines of Execution
- Book: 48 Days to the Work and Life You Love
25 min - Nonprofit Employee Burnout - Part II
If you are a nonprofit employee, board member, or volunteer feeling worn down or even a sense of burnout, listen to Part II of this series of the NP Local podcast hosted by Jason Cass and Scott Niermann, for a discussion on the current nonprofit environment and some ways to address your burnout, and the challenges it creates for your organization.
Episode Highlights:
- Scott believes that there are effective techniques for dealing with burnout. (2:50)
- Jason discusses some of the signs of burnout and encourages individuals who are experiencing them to listen to this episode. (3:48)
- Scott discusses some of the burnout he experienced in the past, as well as how he manages his stress level. (4:53)
- Jason explains that having clear expectations and defining roles will help prevent burnout. (8:57)
- Jason discusses the significance of connecting with your employees, a lesson learned during COVID. (12:53)
- Scott believes that many individuals fail to focus on their own personal growth, professional development, and skill set because they are so concerned about others or stuck in their heads with decision-making. (14:26)
- Jason believes that everyone needs a coach, and he is looking forward to getting one soon. (16:58)
- Scott mentions several resources for listeners to look into that provide guidance on goal setting and resolutions. (18:13)
Key Quotes:
- “Let's be sure that in a stressed or hurried environment, or just something where everyone is overloaded, that we're communicating clearly, and that one-on-one time as a leader with your team is so important.” - Scott Niermann
- “When people were stuck at home all the time, we realized that to a lot of people, their safe haven is the job.” - Jason Cass
- “Everybody needs a coach. And what's amazing is, the only people that I do not hear say that, are unsuccessful people.” - Jason Cass
Resources Mentioned:
- Reach out to Jason Cass
- Reach out to Scott Niermann - Scott can assist with church, nonprofit, and commercial insurance in Tennessee and Georgia.
The Insurance Alliance serves organizations in Illinois, Missouri, Indiana, Kentucky, and Wisconsin.- Niermann Coaching and Consulting
- NP Local Podcast
Articles:
- 3 Tips to Banish Productivity Burnout
- Nonprofit Burnout Statistics
- A Nonprofit Employee Says He Quit His Job After Having Anxiety and Heart Palpitations From Burnout
- Check this out for the "Wheel of Your Life" exercise: https://www.scottkniermann.com/pageblogarticles/2021/1/3/goals-and-resolutions-a-journey-in-change
22 min - Nonprofit Employee Burnout - Part I
Are you a nonprofit employee, board member, or volunteer feeling worn down or even a sense of burnout? Do you understand how critical it is to your organization that you recognize the symptoms and signs of burnout, and address them accordingly?
Listen to this episode of the NP Local podcast hosted by Jason Cass and Scott Niermann, for a discussion on the current nonprofit environment and some ways to address your own burnout.
Episode Highlights:
- Scott mentions that employee burnout is real and common in the nonprofit sector, especially post-pandemic. (1:42)
- Jason explains that dealing with other people's money that has been entrusted to you as a nonprofit, and as a leader in the organization, is stressful, no matter who you are. (3:26)
- Scott discusses a Givebutter blog article from May 2022 about nonprofit burnout statistics that he can relate to. (4:14)
- Scott mentions that he has recovered from burnout four or five times in his 5-10 year career. (9:25)
- Jason mentions that he is currently reading the 5 Love Languages, a book that is so relatable that it works for people and would also work in business. (12:11)
- Jason explains that today's jobs are more demanding, and burnout may develop as a result of unfulfilled expectations. (14:20)
- Jason discusses how one of his team members' lives was changed after 20 years of being burnt out in the insurance business, and how Virtual Employees helped to ease some of the burnouts. (16:16)
- Scott explains that he had trouble accepting the fact that half of his staff would be out of the workplace due to their hybrid work arrangement but we are all adapting to a new reality. (18:48)
Key Quotes:
- “We have become in the last 10 to 15 years, a very intellectual, emotionally talented, driven society, especially when it comes to work.” - Jason Cass
- “Not just the managerial level and the cultural level, but the individual, we all have to adapt to this new reality.” - Scott Niermann
- “The job is demanding more today. And sometimes, that burnout is because they're being unfulfilled.” - Jason Cass
Resources Mentioned:
- Reach out to Jason Cass
- Reach out to Scott Niermann - Scott can assist with church, nonprofit, and commercial insurance in Tennessee and Georgia.
The Insurance Alliance serves organizations in Illinois, Missouri, Indiana, Kentucky, and Wisconsin.- Niermann Coaching and Consulting
- NP Local Podcast
Articles:
- 3 Tips to Banish Productivity Burnout
- Nonprofit Burnout Statistics
- A Nonprofit Employee Says He Quit His Job After Having Anxiety and Heart Palpitations From Burnout
- Check this out for the "Wheel of Your Life" exercise: https://www.scottkniermann.com/pageblogarticles/2021/1/3/goals-and-resolutions-a-journey-in-change
21 min - Becoming a Person of Influence
As a leader, you want and need to have influence - but how do you begin? It's really all about others and how you treat them, and not so much about you! In this episode of the NP Local podcast hosted by Jason Cass and Scott Niermann, listen to a short episode based on John Maxwell's book by the same title.
Episode Highlights:
- Scott discusses the first key point from John Maxwell's book, Becoming a Person of Influence, which is that everybody has an influence on somebody. (2:18)
- Jason shares how the word influence is very significant to him and how this has become the name of one of his podcasts. (3:00)
- Scott explains that nothing is more important than integrity and how it relates to being an influencer. (6:07)
- Scott shares that in order to be able to influence other people, one should be able to know how to nurture people. (7:56)
- Jason and Scott explain that it is very important to listen to what your team has to say. (10:42)
- Scott shares that the next point in Maxwell’s book is about helping people realize their own skill set. (13:05)
- Jason shares a saying from one of his mentors that that has had a tremendous impact on him. (16:06)
- Scott shares the importance of delegation and that empowering a person is similar to enlarging them. (18:02)
- Scott explains that insecure leaders feel threatened by the very individuals that they're supposed to be mentoring. (19:00)
- Jason shares that one of the most important things about being an influencer is that you are able to produce other influencers. (19:33)
Key Quotes:
- "We as leaders, navigate for other people, if you're going to influence them, you are helping them navigate." - Scott Niermann
- "When you're the leader, there are certain things that you will decide and your team will not agree on, and you have got to make the call. That's why you're in that role, but you can still listen to their ideas." - Scott Niermann
- "There's a lot of things that can be done, and there are others that will help you with that, but you've got to be a leader and a person of influence that passes that baton." - Jason Cass
Resources Mentioned:
- Book: Becoming a Person of Influence
- Reach out to Jason Cass
- Reach out to Scott Niermann - Scott can assist with church, nonprofit, and commercial insurance in Tennessee and Georgia.
The Insurance Alliance serves organizations in Illinois, Missouri, Indiana, Kentucky, and Wisconsin.- Niermann Coaching and Consulting
- NP Local Podcast
24 min - Taking Care of Your Team
In this episode of the NP Local podcast Jason Cass and Scott Niermann discuss how a leader takes care of their team. Whether you supervise nonprofit, for-profit, or volunteer staff, check out this brief discussion for some ideas about leading your team well.
Episode Highlights:
- Jason shares that different types of relationships all have similarities in what they require, and this starts with appreciation. (3:00)
- Scott shares the concept of giving your team acceptance, inspiration, and recognition (AIR) which he heard about in a podcast. (6:13)
- Jason explains the importance of getting to know what your employee values so that you can support them and show them appreciation in a way that is tailored to them. (9:12)
- Jason shares how they support their team in his office. (13:11)
- Jason explains that it is good to get to know each other outside of your business lives. (15:56)
- Scott shares about recognition and how this can be used to help lead your team well. (17:18)
- Scott explains that showing appreciation doesn’t have to be a big gesture and can go a long way. (21:13)
Key Quotes:
- "It's our time to reconnect. And so, not only does the next generation expect this, maybe not on that big scale, but show your appreciation. It doesn't have to feel like an obligatory thing. You know, do something a little bit creative. And, really, let's just say thank you" - Scott Niermann
- “In a relationship, first it's acceptance, right? Accepting that person for who they are because we've all got quirks. We all got certain gifts and knowledge, and we've all got the desire to be part of a team or part of a relationship." - Scott Niermann
- "My really, really good friends are just as important to me as my co workers. They’re building the empire that is helping serve the community and what we're doing." - Jason Cass
Resources Mentioned:
- Reach out to Jason Cass
- Reach out to Scott Niermann - Scott can assist with church, nonprofit, and commercial insurance in Tennessee and Georgia.
The Insurance Alliance serves organizations in Illinois, Missouri, Indiana, Kentucky, and Wisconsin.- Niermann Coaching and Consulting
- NP Local Podcast
- Three Ways Great Leaders Show They Care About Their Team
- 12 Tips for Taking Care of Your Employees
- The Art of Caring About Your Employees
23 min - New Tips About Nonprofit Insurance
In this episode of the NP Local podcast, Join Jason Cass and Scott Niermann as they discuss the most important forms of nonprofit insurance, and the latest tips and tricks to be sure your agent gets you the best coverage. You don't want to miss this episode if you are shopping for insurance policies, wondering if your agent is doing the best work for your nonprofit organization, or if you want to be sure to protect your agency from cyber crimes!
Episode Highlights:
- Scott explains that if you have a high net worth, you should be aware of the organization's D&O limit so that it can function in combination with other policies you may have. (2:26)
- Jason discusses what Directors and Officers' "D&O" liability is. (3:03)
- Jason explains that having an insurance person on the board gives great guidance, but you must also ensure that they understand that social services, directors and officers, nonprofits, are unlike other sectors. (6:14)
- Scott discusses that having board education sessions or having an insurance agent attend a board meeting and talk about fiduciary duty and other decision-making liability is beneficial. (8:01)
- Jason explains Employment Practices Liability as any practice for which you may be held accountable as an employer. (8:49)
- Jason discusses the third-party Employment Practices Liability coverages. (11:39)
- Jason explains why having a policy that includes coverage for volunteers is important for nonprofits and social services. (13:58)
- Jason explains what cyber liability is and why it is important in a local organization. (14:53)
- Jason defines the different types of coverage in a Cyber Liability policy. (16:47)
- Scott shares his experience as a cyber attack victim. (17:56)
- Jason explains how cyber attackers generate money. (18:58)
- Jason explains how "blocking the markets" exists and what should be done when this happens. (22:11)
Key Quotes:
- “Having an insurance person on the board gives great guidance, it really does. But, you also have to make sure that they understand that social services, directors and officers, nonprofits are completely different than any other sector out there.” - Jason Cass
- “Somebody asked me not long ago also what the limit was on the organization's D&O. Because, I think when you have a high net worth, you need to know that so that it works in conjunction with other policies you may have.” - Scott Niermann
- “Just know that the insurance markets are changing every year. And this is where you can get the latest and encourage you to keep in contact with your agents so that you can know what's going on and know what to expect when you come up for renewal.” - Scott Niermann
Resources Mentioned:
- Reach out to Jason Cass
- Reach out to Scott Niermann - Scott can assist with church, nonprofit, and commercial insurance in Tennessee and Georgia.
The Insurance Alliance serves organizations in Illinois, Missouri, Indiana, Kentucky, and Wisconsin.- Niermann Coaching and Consulting
- NP Local Podcast
26 min - Planned Giving: An Overview
Join NP Local co-host Scott Niermann and special guest Paul Bowman, President of The Holston Foundation (Alcoa, TN), a 25-year veteran of fundraising, as they discuss planned giving vehicles and some tips about starting, enhancing, or growing your donor gift planning program.
Episode Highlights:
- Scott introduces Paul Bowman, President of The Holston Foundation. (1:03)
- Paul discusses planned giving programs and mentions that a robust planned giving program is a natural maturity of a non-profit, especially a development office for a nonprofit. (3:49)
- Paul explains that a planned gift is any strategic gift that benefits an organization and often leads to the sustainability of the organization. (5:49)
- Paul shares that it is important for nonprofits to express their vision of the nonprofit to potential donors. (7:50)
- Scott and Paul talk about wills, bequests, and the majority of planned gifts come from a simple bequest. (10:31)
- Paul shares that he often does a workshop called Provide and Protect that talks about beneficiary options for planned giving, which many people are unaware of. (14:14)
- Scott shares that in their organization, they have what is called a charitable gift annuity or CGA program. (20:32)
- Paul shares the benefits of gifting stocks, bonds, or even mutual funds. (25:42)
- Paul discusses which components in a legacy society are most important. (30:33)
Key Quotes:
- "I just encourage those that perhaps are dipping their toe into planned giving, as a professional or as a nonprofit, don't be scared of the process. Get to know a foundation, or a bank, or an organization that can assist you in the more sophisticated gifts." -Paul Bowman
- "You may not be under the shade of the tree of the seeds that you're planting in your nonprofit work, but someone will benefit from your efforts." -Paul Bowman
- "I love CGAs. They're such an easy instrument to use, you don't even need to involve an attorney. In the process, it's simply a contract between the nonprofit and a donor that has to be notarized and you receive the gift." -Paul Bowman
Resources Mentioned:
Paul Bowman LinkedIn- Reach out to Jason Cass
- Reach out to Scott Niermann - Scott can assist with church, nonprofit, and commercial insurance in Tennessee and Georgia.
The Insurance Alliance serves organizations in Illinois, Missouri, Indiana, Kentucky, and Wisconsin.- Niermann Coaching and Consulting
- NP Local Podcast
- The Holston Foundation
- Planned Giving Today newsletter
- Crescendo Interactive software
- Charitable Estate Planning Institute
- The FundRaising School at Indiana University
36 min - Special Events: Purpose and Lessons Learned
In this episode of the NP Local podcast Join co-host Scott Niermann and special guest Amanda Squibb, Executive Director of Friends of the Children - Klamath Basin (Klamath Falls, OR) as they discuss lessons learned through the years of organizing special events, and even hybrid events! Consider the purposes of hosting special events and the expected or likely ROI for this fundraising/friend-raising strategy.
Episode Highlights:
- Scott introduces his guest, Amanda Squibb, Executive Director of Friends of the Children - Klamath Basin. (0:39)
- Amanda shares about their recent "Friendraiser", their primary fundraising event of the year which has the goal of both raising funds but also to raising friends and awareness for the Friends of the Children organization. (4:02)
- Amanda discusses the challenges they have faced during the global pandemic which required them to pivot to holding virtual events in 2020 & 2021 and a hybrid event in 2022. (6:44)
- Amanda explains that a lot of lessons were learned from their most recent “Friendraiser” but that she is very proud of their team for pivoting and being creative and finding solutions. (08:10)
- Amanda explains that micro-fundraising events and events to raise awareness about the organization were a crucial component for them during the pandemic. (13:40)
- Amanda discusses how they ensure a good return on investment, both in terms of fundraising and raising friends and awareness. (17:25)
- Amanda mentions that they used their auction to focus on helping small businesses that had suffered during the pandemic. (20:40)
- Amanda shares that she loves that nonprofit organizations can share ideas and creativity in a positive way. (25:08)
- Amanda sees Friends of the Children - Klamath Basin as an excellent example of doing a lot with limited resources. (28:43)
Key Quotes:
- “Friends of the Children is the name of the organization, and the ‘Friendraiser’ is the name coined for the event because while we are raising funds, we're also trying to raise friends and awareness about the organization of Friends of the Children.” - Amanda Squibb
- “We have an incredible committee, a board development committee, that we start planning for this event, six, seven months out, and so many of them have been doing it for so long. And like I said, we continue to innovate, and we want to bring something new and fresh every year. That's really important to this event.” - Amanda Squibb
- “I think we're a great example of doing a lot with so little, you know, small community rural, we have a lot of poverty in our community and recognizing the barriers, but don't let those defeat you, that you can do it just keep pushing.” - Amanda Squibb
Resources Mentioned:
- Reach out to Scott Niermann - Scott can assist with church, nonprofit, and commercial insurance in Tennessee and Georgia.
The Insurance Alliance serves organizations in Illinois, Missouri, Indiana, Kentucky, and Wisconsin.- Niermann Coaching and Consulting
- NP Local Podcast
- Friends of the Children - Klamath Basin
Resources re: Special Events, etc.:
Fundraising Principles and Practice text:- Special Events 101 for Nonprofit Fundraising
- SNPO: Special Events - Pros and Cons
- Blog: The 2 Types of special Fundraising Events and Why They Matter
- Eventbrite - How to Create a Winning Event Plan
- TeamGantt - Event Planning Template & Checklist
- Harvard Business Review - Addressing the Biggest Challenges of Hosting Hybrid Events
31 min - Corporate-Nonprofit Partnerships: Why and How?
Why should a nonprofit organization partner or collaborate with a corporation? How do you find the right business partnership and open the door to great opportunities? In this episode of the NP Local podcast, join host Scott Niermann and special guest Cheryle N. Yallen of CNY Nonprofit Strategies to discuss a "good fit" partnership and essential components of that corporate-nonprofit relationship.
Episode Highlights:
- Cheryle explains that when nonprofits and corporations come together with a mutual goal, they can accomplish a lot. (4:10)
- Cheryle talks about how local nonprofits could benefit from a partnership with a corporation. (7:28)
- Cheryle advises nonprofits to think outside the box and not to focus on the money, as it will naturally come. (10:55)
- Cheryle provides an example of how she was able to build credibility and recognition for a nonprofit. (12:56)
- Cheryle explains that advocacy is pushing for and pulling for a particular issue. (15:40)
- Cheryle shares that the first step to building trust with a corporation is to figure out who at the corporation you should contact. (17:38)
- Cheryle talks about how the key to a great negotiation is thinking through in advance what you can bring to the table. (23:01)
- Cheryle elaborates on the importance of roles and responsibilities for both parties in a corporate-nonprofit relationship. (24:37)
- Cheryle advises listeners to look at what is exciting and fun in a partnership, and suddenly new ideas will come up and the rest will follow. (27:53)
Key Quotes:
- "Both the nonprofit and the corporation come together with a mutual goal, and together they can accomplish a lot." - Cheryle Yallen
- "I would say, as a nonprofit, think bigger and think outside the box. Don't automatically go for the money, the money will come. But appeal to them for a different reason." - Cheryle Yallen
- "I would say in partnership, overall, think outside the box. Don't look at what is necessarily easy. Look at what is exciting and fun. And then all of a sudden, you'll come up with some new ideas." - Cheryle Yallen
Resources Mentioned:
- Cheryle N. Yallen LinkedIn
- CNY Enterprises
- Reach out to Scott Niermann - Scott can assist with church, nonprofit, and commercial insurance in Tennessee and Georgia.
- Nonprofit Insured
The Insurance Alliance serves organizations in Illinois, Missouri, Indiana, Kentucky, and Wisconsin.- Niermann Coaching and Consulting
Additional information on corporate-nonprofit partnerships:
- Volgistics Blog
- Nonprofit Pro
- Classy
- The Modern Nonprofit
31 min
About NP Local
From the publisher's feed
Are you leading a community-based nonprofit or ministry and feeling a bit alone? Well, you are NOT alone! NPLocal exists to support you in your journey as a nonprofit leader in short, easily digested…
(approximately 20 minute) conversations. Join renowned podcaster Jason Cass and nonprofit veteran and consultant Scott Niermann for wide-ranging discussions that will encourage, educate, and remind you that we're all in this together. Topics range from managing your board and fundraising to unique insights into the nonprofit sector as a whole, and will include interesting and influential expert guests from time to time.
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