Nurse Rosa's INsights

What if the number that matters most for an older patient isn't their age? Geriatrician Dr. Steven Buslovich, Chief Medical Officer for Senior Care at PointClickCare, joins host Rosa Hart, RN to talk about frailty, the messy handoff from hospital to post-acute care, and why ambient AI should be built for nurses and CNAs, not just physicians.

This episode is sponsored by PointClickCare.

Dr. Buslovich has spent his career on the receiving end of the hospital transfer packet. He shares how losing his mother and uncle within days of each other brought his grandparents into his daily life and led him to geriatrics. He explains how measuring frailty cut hospitalizations and lawsuits in the facilities he led, and how that work grew into Patient Pattern. He and Rosa also get into the quality-of-life conversations that often never happen before a procedure, and whether AI efficiency will protect clinician time or just add more patients to the load.

In this episode:

(00:16) Meet Dr. Steven Buslovich, geriatrician and CMO for Senior Care at PointClickCare (01:35) "Lazy people do everything twice" (03:11) Growing up with grandparents and becoming a geriatrician (06:00) What is frailty? Physiological age vs. chronological age (07:30) Data-driven conversations with families (08:37) The missing piece in U.S. healthcare (12:09) From problem to tech company: the start of Patient Pattern (12:35) Streamlining the "manila envelope" with digital referrals (17:00) A dedicated practitioner EHR for post-acute care (18:08) Ambient AI scribing for nurses and CNAs (20:30) The power of narrating care at the bedside (23:29) Protecting clinician time (26:13) The $1 billion question: a single source of truth for clinical data (28:55) Polypharmacy and medication reconciliation (29:10) Closing and how to connect

Connect:

Dr. Steven Buslovich: PointClickCare: https://pointclickcare.com

Learn more: PointClickCare

www.pointclickcare.com

Facebook: https://www.facebook.com/PointClickCare

Instagram: https://www.instagram.com/lifeatpointclickcare/

X: https://x.com/PointClickCare

LinkedIn: https://ca.linkedin.com/company/pointclickcare

Like, subscribe, and comment with who should answer the next Billion-Dollar Question!

Connect with ⁠Rosa Hart⁠

Get or Gift a copy of her book: “Speak Up, Start Now”  on ⁠Audible or Kindle⁠

Follow @NurseRosaSpeaks on your favorite social media platform

Subscribe for weekly conversations on AI in healthcare, hospital innovation, nursing leadership, and the future of health technology.

Available on Spotify, Apple Podcasts, YouTube, and all major podcast platforms.

What if there was a nurse whose whole job was making sure patients don’t end up right back in the hospital? Catherine Terry started as a CNA in her small Texas hometown and is now Chief Nursing Officer at Sound Physicians, where she champions the Clinical Performance Nurse (CPN) role. In this episode, she shares the patient who gave her a handmade doll in 1997 that still sits on her desk, why she walked away from a leadership title to take a frontline job, and how she became Sound Physicians’ first CNO without ever wanting to lead.

Is there really a nursing shortage, or are we just making nursing too hard to stay in? Nurse leader Angel Bozard of VirtuAlly joins me to talk about how virtual nursing is taking the paperwork off bedside nurses, bringing experienced nurses back into the workforce, and helping patients feel truly heard.

Ambient AI for Senior Care with Julia Rizhevsky, VP - PointClickCare

This episode is sponsored by PointClickCare.

Julia Rizhevsky didn't start in healthcare. She built her product management career at American Express, Mastercard, and Amazon's AI team before being pulled into the industry. Now she leads Vox Advantage, PointClickCare's ambient AI documentation tool built specifically for skilled nursing, not adapted from hospital workflows.

In this conversation, Rosa and Julia dig into the real cost of documentation burden (nearly three hours of a twelve-hour shift spent charting instead of with residents), how Vox Advantage listens during care encounters and turns them into structured notes while keeping nurses in full control of sign-off, and why tools built for physicians rarely translate cleanly to nursing homes. Julia also shares her "billion-dollar idea": a universal, real-time data exchange to fix the dangerous information gaps that happen during transitions of care.

Timestamps:

0:16 — Intro: welcome to Nurse Rosa's Insights, show's mission

0:35 — Guest intro: Julia Reshevsky, VP of Product & AI Strategy at PointClickCare, leads Vox Advantage

1:41 — Julia's path into healthcare: from fintech/Amazon AWS AI team to senior care

3:32 — Personal connection: her mother was an RN; discovering PointClickCare and senior care's overlooked impact

5:32 — The documentation burden: nearly 3 hours of a 12-hour shift spent charting instead of with residents

5:56 — How Vox Advantage works: ambient AI listens during care encounters and generates structured progress notes

9:10 — Nurse retains authorship — can edit/review before signing; results in more complete records

10:03 — Catching safety issues: detecting micro-changes/trends across shifts that could be missed manually

11:03 — How it's deployed: mobile app (not a wearable), future potential for always-on ambient listening

12:19 — Why hospital-style ambient AI doesn't easily transfer to skilled nursing: structured notes vs. narrative notes

14:28 — Comparing to physicians' head start with Dragon dictation; nurses historically excluded from that tech

15:36 — What makes a good beta-testing site; iterative feedback loop with engineers/AI researchers

18:07 — The "billion-dollar question": Julia's pick — universal real-time data exchange for care transitions

20:03 — Discussion on gaps in current data-sharing (fax machines, manila folders, inconsistent records)

22:26 — Standardizing information exchange; incentives and existing infrastructure for interoperability

23:48 — Closing thoughts and how to connect with Julia (LinkedIn, pointclickcare.com) or become a beta site

24:35 — Outro: call to action for listeners

Connect with Julia: LinkedIn

Learn more: PointClickCare

www.pointclickcare.com

Facebook: https://www.facebook.com/PointClickCare

Instagram: https://www.instagram.com/lifeatpointclickcare/

X: https://x.com/PointClickCare

LinkedIn: https://ca.linkedin.com/company/pointclickcare

Like, subscribe, and comment with who should answer the next Billion-Dollar Question!

Connect with ⁠Rosa Hart⁠

Get or Gift a copy of her book: “Speak Up, Start Now”  on ⁠ Audible or Kindle⁠

Follow @NurseRosaSpeaks on your favorite social media platform

Subscribe for weekly conversations on AI in healthcare, hospital innovation, nursing leadership, and the future of health technology.

Available on Spotify, Apple Podcasts, YouTube, and all major podcast platforms.

What happens when the companies that profit from denying care also decide what care you get? Nurse Rosa sits down with Hannah Garden-Monheit and Emma Freer, senior fellows at the American Economic Liberties Project and leaders of the Break Up Big Medicine Coalition, to talk about their report on prior authorization.

This episode is sponsored by PointClickCare.

What if two doctors could treat ten patients with the exact same outcome, one spending $100,000 and the other spending a million, and get paid the exact same amount? Dr. Hamad Husainy says that's the broken math at the heart of American healthcare.

About the guest:  Dr. Hamad Husainy, Chief Medical Officer at PointClickCare and a practicing emergency medicine physician with more than 15 years on the front lines. Dr. Husainy shares how his career moved from EMS and staffing to the payer side of healthcare, and now to leading PointClickCare's acute and payer strategy. 

The conversation covers what draws clinicians toward "macro" problem-solving, why care transitions are one of the biggest sources of risk and error in the system, and how technology and human commitment together (not either alone) can close the gaps patients fall through. Dr. Husainy also answers Nurse Rosa's signature billion-dollar question: how he'd spend a $1 billion grant to align quality and cost across healthcare.

Timestamps:

0:00 — Intro to Nurse Rosa's Insights podcast

0:31 — Meet Dr. Hamid Husseini, CMO of PointClickCare

1:30 — Hamid's background and path into healthcare

1:36 — Family of doctors, EMS roots, and finding his "macro" passion

3:59 — Balancing an executive role with still practicing as an ER doctor

4:43 — Why the macro work is really about the people it impacts

7:35 — What Hamid is working on at PointClickCare (closing care transition gaps)

10:04 — The Billion-Dollar Question: aligning quality and cost

12:10 — Value-based care vs. fee-for-service incentive mismatches

14:49 — Lessons from EMS: aligning incentives to actually help patients

16:52 — Final thoughts: it will take people and technology to fix healthcare

17:44 — Connect with Dr. Husseini on LinkedIn

18:02 — Follow Nurse Rosa Speaks + episode wrap-up

Connect:

Dr. Hamid Husainy: LinkedIn: https://www.linkedin.com/in/hamad-husainy-do-facep-44053620/

Learn more: PointClickCare

www.pointclickcare.com

Facebook: https://www.facebook.com/PointClickCare

Instagram: https://www.instagram.com/lifeatpointclickcare/

X: https://x.com/PointClickCare

LinkedIn: https://ca.linkedin.com/company/pointclickcare

Like, subscribe, and comment with who should answer the next Billion-Dollar Question!

Connect with ⁠Rosa Hart⁠

Get or Gift a copy of her book: “Speak Up, Start Now”  on ⁠Audible or Kindle⁠

Follow @NurseRosaSpeaks

on your favorite social media platform

Subscribe for weekly conversations on AI in healthcare, hospital innovation, nursing leadership, and the future of health technology.

Available on Spotify, Apple Podcasts, YouTube, and all major podcast platforms.

What if the most valuable healthcare expert in the room is the patient?

Host Rosa Hart sits down with Grace Vinton, PR pro, patient advocate, and host of HITea With Grace, to talk about what happens when patients stop being treated as passive recipients of care and start being recognized as informaticists in their own right.

Grace shares the near-death experience that sparked her advocacy, the story behind coining the term "patient informaticist," and why paying patients and caregivers for their time and expertise is overdue. She also lays out her billion-dollar vision for a healthcare consumer community investment fund built around real stories, real people, and real priorities.

In this episode:

Timestamps:

0:00 – Introduction & welcome to guest Grace

2:03 – Grace's near-death health journey and how it sparked her passion for patient advocacy

4:51 – Coining the term "patient informaticist"

7:27 – Early resistance to patient expertise, and how technology made patients "CEOs of their care experience"

9:37 – Patient engagement vs. patient informatics: participation vs. co-creation

12:29 – Real examples of patient insight changing products, research & protocols (pharma chief patient officers, #PatientsUseAI, genomics research)

17:20 – Fair market calculators and paying patients/caregivers for their time and expertise

19:22 – The four parts of a person (self, relationships, systems, science) often ignored in healthcare research

21:05 – Social determinants of health & financial barriers in stroke research

24:36 – Advice for bedside nurses wanting a seat at the health IT table

26:17 – Spotlight on Jean Ross and Primary Record

28:04 – The long game of networking and relationship-building

31:26 – The billion-dollar question: how Grace would invest $1B in healthcare

34:40 – Where to find Grace (HITea With Grace podcast, HIT Like a Girl podcast, LinkedIn, Instagram)

36:48 – Closing & call to action

Nurse Rosa's INsights is a nurse-led healthcare leadership and innovation podcast.

Follow Grace: HITea With Grace | HIT Like a Girl

Follow Rosa: nurserosaspeaks.com | @NurseRosaSpeaks

and on LinkedIN

Hear from orthopedic hand surgeon, best-selling author, and social media educator Dr. Erin Nance to unpack misdiagnosis, medical mysteries, and the app she built to close the gap between patients and doctors: Takeaway MD.

From a viral glomus tumor story to the diagnostic blind spots around Ehlers-Danlos syndrome and MCAS, this episode is a masterclass in why "rare" doesn't always mean rare, it often just means rarely diagnosed.

Dr. Nance also opens up about medical gaslighting, fake accounts impersonating her online, and her billion-dollar vision for peer-to-peer patient support through Takeaway Connect.

Instagram: @doctorerinnance

Book: Little Miss Diagnosed

Website: takeawaymd.com (for the Takeaway Connect membership wait list)

What does a critical care nurse have to offer the space industry? A lot more than you might think.

Heart disease is still the #1 killer, in a world where your watch monitors your heart 24/7. Something isn't adding up.

In this episode, Nurse Rosa sits down with Dr. Aline Pedroso, Assistant Research Scientist at Yale School of Medicine, to explore the gap between what's possible in healthcare and what patients actually experience.

Originally trained in Brazil, where she completed her master's and PhD in cardiovascular disease prevention, Dr. Pedroso now works at the intersection of cardiovascular data science, artificial intelligence, digital health, and wearable technology.

Together they dig into how AI, wearables, and patient-generated data can catch cardiovascular disease earlier, sharpen treatment decisions, and make care more proactive; and why none of that matters unless these tools are rigorously tested and built to serve diverse populations rather than widen existing disparities.

In this episode:

- Why patients are still diagnosed too late in an era of abundant health data

- How wearables and EHR data can move care from reactive to proactive

- What it takes to translate innovative tools into solutions patients and clinicians will actually use

- The equity question: making sure AI helps close gaps in care instead of deepening them

- Dr. Pedroso's vision for an equitable, learning health system, from interoperable data infrastructure to large-scale, real-world studies of AI and digital health tools

Connect with Dr. Aline Pedroso on LinkedIN

Nurse Rosa's INsights is a nurse-led healthcare leadership and innovation podcast hosted by Rosa Hart, BSN, RN, SCRN. Each episode features evidence-based insights, expert interviews, and actionable strategies for nurses, healthcare professionals, system leaders, and advocates.

Topics covered include AI in nursing and health tech, clinical innovation, workforce sustainability, nursing leadership, healthcare policy, and the future of patient care.

Subscribe on Spotify, Apple Podcasts, YouTube, and all major platforms.