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Nuuly's Customer Success Strategy Stays Agile Through Automation
In episode 337 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Natalie Hurst, director of customer success at Nuuly, a clothing subscription rental experience from the Anthropologie, Free People and Urban Outfitters family. Hurst discusses Nuuly's rental and resale services, her role in creating a seamless rental experience for the brand's shoppers, and the customer…
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By Total Retail
4.6
2121 ratings
In episode 337 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Natalie Hurst, director of customer success at Nuuly, a clothing subscription rental experience from the Anthropologie, Free People and Urban Outfitters family. Hurst discusses Nuuly's rental and resale services, her role in creating a seamless rental experience for the brand's shoppers, and the customer…
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