A brief run through the mailbag with disheartened haulers affected by the shuttering of the One20 F-ELD just a couple months beyond the April 1 out-of-service enforcement date for the ELD mandate. And a more extensive talk with produce broker Pam Young, well-learned in old-school ways, preferring the personal touch to digital standoffishness when it comes to building relationships with carriers. Among subjects of discussion: Adjustment (or lack thereof) to mandated ELDs, honesty in transactions, what happens when a load of cherries goes awry, communication and bedrock trust in business relationships.