Ecosystems have always been an integral part of any business, and they are even more important in the digital era. What if the ecosystem could be tapped into to deliver exceptional value and valuation for the participants? Tune in to this episode where we speak with EY's Greg Sarafin to uncover how ecosystem business models differ from business ecosystems and how to create and nurture a successful ecosystem business model.

Digital transformation and innovation are often used interchangeably, but are they the same? How has the pandemic impacted what passes as transformation? Can you be certain that your transformation strategy is still relevant? Confused? Then listen to this episode where Hansa and Terry redefine transformation and lay some ground rules that can help you can survive the accelerated pace of transformation in the coming years.

Despite millions being invested in customer experience technology customer churn remains high. Why? In this episode Terry and Hansa explore why the chatbots, IVR systems, and RPA could be the reason for disgruntled customers. We also provide advice and pointers on what you can do to rectify this and ensure your customers are happy.

There is little argument that the post-pandemic organizational environment will include hybrid work. However, many assumptions about the nature of the hybrid work model are flawed. Designing a hybrid workplace architecture is more nuanced and inclusive than merely providing the tech for remote working. In this episode we examine the broader implications of hybrid work models and propose some principles and recommendations for architects.

There is little argument that the post-pandemic organizational environment will include hybrid work. However, many assumptions about the nature of the hybrid work model are flawed. Designing a hybrid workplace architecture is more nuanced and inclusive than merely providing the tech for remote working. In this episode we examine the broader implications of hybrid work models and propose some principles and recommendations for architects.

Enterprise Architecture and DevOps platforms are heading towards a probable convergence as businesses seek end-to-end process discovery, tracking, and management. Value Stream Management (VSM) is an established and growing enterprise practice, and it epitomizes where the above convergence will happen. In this podcast we explore why VSM is important in today's context and what needs to be done to embed it in enterprise strategy.

Sustainability is one of the hottest topic in the C-suite and every enterprise is looking at ways to turn into a sustainable business. Given that technology underpins the digital enterprise, Green Enterprise IT is becoming a mandate for the CIO. But how sustainable is Green IT? How do you know what is really sustainable versus what is greenwashing? Where does the buck stop?

In our previous episode Terry and Al touched upon the major reasons why digital transformations are often unsuccessful. It's not because the wrong technology was used but because the business is asking the wrong questions. So what questions should enterprises ask, and why now? Why do these matter? What are some of the biggest roadblocks that future enterprises will have to face? Tune in to this crackling sequel to know more!

Omdia's research across 6000 organizations globally shows that only 13% of programs labeled 'Digital Transformation' are actually transformative. The rest are simply hogwash. In the first of this two-part series Terry and Al dive into the reasons why digital transformation fails to deliver results and what can be done to ensure that your project avoids pitfalls on its journey to deliver true transformation.

In the second of this two part series, we are joined again by Brad Shimmin and Alex Harrowell as we discuss where low/no-code solutions fit into the overall IT environment in the business and what the CIO needs to be aware of and do to ensure that these solutions do not wreck havoc with enterprise systems.