The use of low-code/no-code platforms has seen significant uptick in the past couple of years. These tools are increasingly being used to develop and train AI/ML models and though they help in speeding up the process, there are significant downsides that enterprises need to be aware of. In the first of this two part series, we are joined by Brad Shimmin and Alex Harrowell as we seek to understand the platform and infrastructure implications of relying on low-code/no-code platforms for AI implementations.

In Part 2 of this two episode series, Hansa and Terry have an interesting conversation with Oracle's Maz Songerwala on how to enable your organization to leverage application support as a strategic tool for enabling customer success. Listen to Part 1 first as this episode continues on the conversation.

Despite being at the center of the customer experience with a product, application support is underleveraged when it comes to its role in delivering service excellence. In part one of this two-part series, we speak with Oracle SVP for Applications Service Excellence Maz Songerwala to get under the hood on how to strategically leverage support in delivering service excellence.

We are undeniably in the middle of a transitory phase where technology is upending business models and challenging established notions around working, workplaces, customers, and customer engagement. This paradigm shift presents a window of opportunity that businesses need to capitalize on to ensure continued success; and the CIO and technology sits squarely in the middle of all this. What are the elements of this paradigm shift and how should you prepare for it? Listen on to find out.

CEOs are looking to their CIOs for leadership and ideas in an increasingly digitized business environment, that continues to be challenged by the pandemic and the disruption it continues to bring. We begin the second season of the Omdia Digital Leaders Podcast by taking a look at some of the major trends that the CIO needs to keep on her radar and which will impact enterprise technology through 2022 and beyond.

In the last episode for this season, Hansa, Terry and Al have a lighthearted discussion about technology roles that should exist but don't. Truthfully, it's not all fun and games, but fodder for thought. As technology and the role it plays in the enterprise evolves, so should roles and responsibilities. Tune in to hear about the top roles that should be part of the organization going forward.

There's a lot of hullabaloo about quantum computers and the potential they hold to revolutionize computing as we know it. But there's a whole lot of confusion and complexities behind the technology and its applicability in the enterprise. In this episode, Hansa and Terry are joined by Roy Illesley and Timothy Hirzel who help demystify some of the mystery surrounding quantum computers and provide sage advice on how to approach the quantum conundrum from an enterprise perspective.

SASE rapidly rose to the forefront as a single cloud-based source for networking and security technologies for frazzled enterprises dealing with the security fallout from the pandemic. However, not many know what exactly SASE is and whether it is worth pumping millions into it. Omdia's own Rik Turner joins us as we demystify SASE, identify which enterprises stand to benefit from it, and unravel whether it is a lasting trend or just another short-lived buzzword.

We speak about data, information and analysis as being key to making sound, logical decisions, but we don't recognize and account for the impact that people, politics and power struggles have in the success of organizational strategies. In this episode, Hansa, Terry and Al explore the role that hidden agendas play in the organization and what needs to be done to ensure that transformation progress smoothly to fruition.

IT has never been good at determining and exposing the cost of delivering tech services, but until CIOs have complete cost and benefits transparency they cannot attain the leadership position they need to fill. In this episode we explore the need for standards in IT Financial Management and how that can make or break technology strategies.