In the second episode of the “On Aon Insights” podcast series, series host Sheena Singh, senior vice president in Aon’s healthcare industry vertical, explores the fundamental changes in today’s workplace and the importance of adapting to remain both relevant and resilient. 

While both pose unique challenges, reskilling and upskilling are essential components of organizational growth, and employers that make learning new skills part of their culture also make themselves more resilient. Sheena highlights the expertise of Tarandeep Singh, global head of assessments for Aon’s Talent Solutions (formerly Human Capital Solutions), who shares his insights on the importance of reskilling and upskilling, the role AI will play in future learning and what employers can expect when increasing their focus on these areas.

• [1:25] The pressure to close skill gaps in 2023.
• [2:32] Increasing skill levels also increases resilience and success.
• [3:10] Defining upskilling and reskilling.
• [5:00] Challenges associated with the demanding task of reskilling.
• [6:08] The opportunities and risks of AI in reskilling.
• [7:19] The importance of a top-down focus on company culture.
• [8:34] A summary of upskilling and reskilling insights.

Additional Resources:

How Reskilling and Upskilling Can Help Close Future Skills Gaps

The Great Resignation? Retaining Talent in a Job-Hopping World

Navigating the Future of Work with AI

50 percent of all employees would need reskilling by 2025

Jobs held by women are at greater risk of elimination due to technological advances than those held by men

Aon Insights: Workforce Resilience

On Aon Insights Ep 1: Workforce Resilience as a Concept

Aon’s website

Tweetables:

• “What is resilience? As Aon defines it, it is persistence, it's adaptability to change while at the same time maintaining composure, calmness, emotional stability and learning new skills. — Tarandeep Singh
• “Reskilling requires organizations to behave very differently in future state than probably upskilling does.” — Tarandeep Singh
• “If one wants to drive a culture which is inbuilt with learning, then it needs to be part of individual leaders’ and managers' goals as well.” — Tarandeep Singh