Most restaurant concepts fail early on. The challenges of keeping afloat in an industry driven on passion over profit are aplenty, and one of them is expansion. Even if you’ve learned how to successfully run a one-unit, independent concept, scaling operations is a huge hurdle to conquer. Those who have seen great success with multi-unit concepts — and, even more, multi-brand businesses — are admirable, and we were fortunate enough to sit down with one of them on this episode of “On Foodable Weekly.” Sam Fox, the man behind Phoenix-based restaurant group Fox Restaurant Concepts, joins us to talk expansion pitfalls, how he has overcome them, and more.
In regards to the rise of chefs in the fast-casual space, Fox is a supporter but wonders if they’ll be financially successful, “because it’s really, really hard. It’s based on a lot of volume and really understanding your pennies. Every single penny in the fast-casual business, you really need to know where everything is going because you don’t have that full-service check, where there’s alcohol and there’s a higher check average, where you’re able to sort of make up some of those mistakes. In the fast-casual environment, everyone is sensitive to the price, everyone’s sensitive to the experience, and so that’s gonna be a whole different thing where we see if all these great chef ideas are able to really translate into a business model.”