Faisal Masud is a visionary, a disruptor, and a true digital veteran. After spending two decades at some of the world's most respected companies, including Amazon, Google, and eBay, Faisal took the helm at Fabric, a headless commerce platform built for growth.   In this conversation, Faisal talks about: • How change and a desire to solve complex problems can power a career • Advice to boards and executive teams when hiring progressive digital leaders, including trade-offs,  a clear framework of accountability, and the risk of being overly protective about the culture • Working with investors Redpoint Ventures, Sierra Ventures, and Norwest Venture Partners to build out the Fabric team and deliver a world-class product for their customers

Jason Birnbaum, SVP of Digital Technology at United Airlines is a digital innovator.  He is building and transforming the company's global operations and commercial technology, including loyalty, onboard customer service, and employee tools.   In this conversation, Jason shares how great digital innovation comes to life when the entire organization is pulling at a common thread. He also dives into how United uses technology to enable employees to deliver world-class customer service. Operating a global airline in a pandemic is no easy task. Jason talks about how he built his team and creatively engaged a scrappy remote workforce this year.