On the M/A/R/C®

When you live far away from family or friends, you have to get creative in how you spend time with them. In this week's podcast, Merrill shares how turned a phone call into a friendly competition with the help of a classic dice game.

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In your experience, how often do you hear a speech that was made better by a great presenter? In this week's podcast, Merrill shares his list of  best practices to help presenters leave a great impression. 

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When you're spending time with friends or family, are you engaged in the moment? In this week's podcast, Merrill shares his views on putting our phones down and staying present.

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When you love a sport, you are passionate about the calls and rules. For Merrill, it's basketball, and in this week's podcast, he has a suggestion for the NBA. Listen and let us know if you agree.

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How often do you take a creative approach? In this week's podcast, Merrill shares how thinking creatively at a recent visit to CVS paid off for him.

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Being observant can sometimes pay off in big ways. In this week's podcast, Merrill relates how a realization about the research industry back in 2014 inspired action to develop a program that has helped expand the landscape of industry professionals, a meaningful observation indeed!

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When something results in an unhappy client, how do you handle the situation to ensure a resolution? In this week's podcast, Merrill relates a story about how company's indifference in addressing multiple problems resulted in them losing a client.

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Relationships fizzle, that's nothing new. But how should you handle it when a friend or relative says unflattering things about their ex, and then turns around and renews the relationship? In this week's podcast, Merrill has some advice on etiquette for those on again/off again relationships.

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Sometimes in life, the random kindness of a stranger has more impact than they can know. In this week's podcast, Merrill relates how one person's words encouraged him to keep going during a recent tournament, and how we should all keep trying in order to accomplish our goals.

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In this week's podcast, Merrill discusses several observations he's made as he gets older. This theme has countless possibilities, and we would love to hear some of your own observations.

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