Do you go the extra mile for your customers? In this week's podcast, Merrill shares a personal story about exceptional customer service and how having the right strategy can positively impact your business.

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What challenges in life are you uncomfortable with? What are you doing about it? In this week's podcast, Merrill shares insights on how he addresses these challenges and gets comfortable with being uncomfortable.

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Don't fire shot before you know who's in the room. In this week's podcast, Merrill shares his experiences with this topic and helpful tips on reading your audience before you say the wrong thing!  

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In this week's podcast, find out how Merrill uses the "Lollipop vs. Sun" analogy almost daily in solving problems.   

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There is always a dance between employers and new hires. Is it a good fit, do they fit in with the culture and have same work ethic? In this week's podcast, Merrill shares about having the right moves when it comes to this important dance.

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Ever have an amazing idea that, surprisingly, didn't go anywhere? In this week's podcast, Merrill discusses how to recognize your sales potential and move your big idea to a big success.   

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In this week's podcast, Merrill spotlights his sister Laurie, a nurse manager who found a creative way to bring joy to co-workers during this difficult time, and challenges us to think about how we can have a positive impact on others.  

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Do you have room for a new best friend? In this week's podcast, Merrill shares why you should make LinkedIn your best friend for help finding and filling jobs, promoting your business, and sharing content and ideas.

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The insights industry needs your help. The pandemic has forced businesses to adapt, and more changes will happen in 2021. How will you get involved to help our industry transform the future?

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What can you do in the next 900 seconds? What can you get better at? Dive in to the new Merrill-ISM to see how Merrill utilizes 900 seconds each day!

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