Share On the Platform
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By Accenture
The podcast currently has 16 episodes available.
COVID-19 has accelerated the massive growth of platform businesses. As platforms play an increasingly integrated role in how people live and organizations operate, trust is non-negotiable. But in such a dynamic and fast-moving environment, maintaining trust requires platform companies to keep up with new threats and continuously adapt.
Robin Murdoch is a guest speaker on The Information’s 411 Podcast series with Jessica Lessin. Listen as he discusses what hypergrowth companies can do to win customer loyalty from the ride-hailing sector.
Accenture’s Software & Platforms discuss the impact platform companies have on commerce – online and offline.
Accenture and Shopify discuss platform business models trends.
Digital platforms are extending into a range of new services in the physical world. For some new services, the digital interaction is the most important, for others it’s the human touch that matters most. The key for digital players creating new services is to understand what consumers value at every point – and then design and deliver the experiences that meet those exact needs.
The podcast currently has 16 episodes available.