One-Minute Tile Videos

ThePatient Manager with Observation Module monitors the flow of observation patients and alerts the care team to outstanding tasks, barriers, status updates and late assessments.

The focus is to ensure that the care team can efficiently complete the work-up and make their disposition decision (convert to inpatient or discharge) within the specified time frame (two midnights, 48 hours, configurable best practice).

The smart alerting highlights which tasks are at risk of not being completed within that timeframe to help care teams prioritize their efforts. In addition, teams can see the latest status by both the provider and case manager and the timing of the last assessment completed.

Related Podcast: Jen Naylor, Observation Management

The Clinical Deterioration Tile (US) helps accelerate care escalation for at risk patients and put clinical surveillance algorithms to work. Many care providers have adopted clinical surveillance scoring systems that are intended to help front line care teams identify patients who are potentially deteriorating.

This Tile helps backstop these front line care teams by highlighting patients who are identified as being at risk and who are not already at an escalated level of care or are not receiving the increased frequency of monitoring and physician review indicated (by protocol linked to their evidence based early warning score).

Patient Manager with Discharge Priority Module makes it easy to expedite discharge. It prioritizes likely discharge candidates and brings awareness to barriers that will delay discharge. Caregivers can personalize their patient list to focus on critical capacity bottlenecks or to identify barriers they can help resolve.

Near real time visibility to the availability of critical resources, including beds and ventilators, across a region.

The Capacity System, accessible via a gated, secure website, supports near real-time capacity management, providing hospital and regional decision makers with access to up-to-date hospital data on the availability of beds and ventilators as well as COVID-19 census and admission trends. It supports decision making around patient routing, resource allocation as well as policy setting. The information on the website is updated every 5 minutes, directly from the hospitals’ EMRs and without any need for manual reporting. It is designed to scale easily across multiple regions, states, etc.

The Transfer Expediter Tile organizes patients who are waiting to move between hospitals both within and outside the healthcare system. The Tile organizes patients into different cohorts such as within the health system, outside the health system and those coming from home or clinic. The Tile helps users manage the patient queue by providing at a glance where patients are coming from, what services they likely need, and potential beds throughout the system that are a good fit for the patient. Additionally, this Tile highlights patients who potentially are better candidates for other facilities that are closer to their home.

The Patient Manager Tile is used by everyone in the health system to improve throughput and capacity, to drive multidisciplinary rounds, and to highlight barriers to care progression and discharge planning. Highly-customizable profiles give users the ability to pinpoint specific patient populations such as Long LOS, Discharge Lounge candidates, Complex Post-Acute Placements, Observation Management risks and many others.