This episode is extra and contains the key takeaways from the three One on One podcasts. You can listen to this right before you dive into the conversation as a refresher. 

In this third and last episode, we focus on how to use curiosity and open-ended questions to support the teller to find a way forward to move through their distress and stuckness towards making changes for themselves. We will also learn to recognise when professional help may be needed, and how to end the conversation in a safe and supportive manner.

The key takeaways are:

The key questions to reflect upon are:

This is the end of the three basic courses. You learned all the essential steps to have a tender conversation.

In this second episode, we discuss how to get alongside someone in distress and avoid trying to fix the challenge or issue. We learn how to stay curious, show that we are listening and learn to ask question to understand the other's perspective. By learning how to listen, the other can feel heard, accepted and valued. 

The key takeaways are:

The key questions to reflect upon are:

Now that we examined the current situation and both have a clear of the understanding we can search for ways how to move forward through distress in the next episode.

In this first episode, we set the scene and explain the desired attitude with which we are heading into our first One on One conversation. Several approaches are discussed and we reflect on our past experiences. We explore how we can open the conversation as listeners once the conversation takes place. 

The key takeaways are:

The key questions to reflect upon are: 

In the next episode you will learn how to get alongside someone in distress.