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One Quick Question with Infomedia
One Quick Question with Infomedia episodes
- How do I get better customer support?In this episode, Russell Marbut, a Developer at Infomedia, shares troubleshooting tips that can help you diagnose common website errors in order to get better support from your web company. Russell discusses the first steps to take before contacting your web support company: clearing your cookies, clearing your cache, doing hard refreshing your browser, and checking to see whether your website is down for just you or for everyone. He also iterates the importance of being precise when reporting a problem. For example, if you plan to send a screenshot of an error you encounter on your site, also include a URL of what page the error is on and explain what you were doing when you experienced the error. Including as many details as possible in your request will allow the support team to solve your problems more efficiently.16 min
- What is an intranet?
Michael Stuckey, Head of Support Development at Infomedia, answers the question "What is an intranet?" He and Carrie talk about the basic definition of intranets, whether they're secure, and how they can help a business organize information and make office managers' lives easier.
If you're interested in an intranet for your business, Infomedia can help! Reach out today to learn how we can create the intranet of your dreams (and suggest a fun name for it, too). Contact us at 205-823-4440.
14 min - What's the Difference between a Widget and a Plugin?
Brad Davis, Head of Production Development at Infomedia, shares the difference between two WordPress features that are commonly mixed up — widgets and plugins. He shares the difference between the two, when they're good for your site ... and when they're not.
12 min - What is Google Analytics and How Do I Use It?
Pam Sanderson, Director of Account Development at Infomedia, shares the basics of Google Analytics, including why it's useful and when to set it up.
13 min - Welcome to One Quick Question
In this short episode, we introduce One Quick Question — we learn about web service company Infomedia, host Carrie Rollwagen and which topics we’ll cover on the podcast. Send questions to [email protected] to be considered for the podcast!
5 min
About One Quick Question with Infomedia
From the publisher's feed
One Quick Question answers tech questions in a way anyone can understand. Host Carrie Rollwagen asks industry experts from Infomedia — web developers, web designers, copywriters and more — to answer a…
common website questions and demystify confusing tech jargon in each short episode.