Decreasing employee turnover and increasing employee satisfaction all starts in the hiring process. When you’re a small business, every hire affects your company culture. In this episode, Matt and Mike share wins and mistakes from over the years to give insight to other business owners experiencing the same thing.

One-on-ones have been part of our normal meeting rhythm for years. Hear Matt & Mike's tactical tips on how to maximize your communication in one-on-ones so everyone on your team is headed in the same direction.

Do you have regular one-on-ones with your managers and employees? Let us know what has been helpful for you!

Get to know Greg Henderson, HRO Manager at Whirks! He is "bringing the human back to HR" and alleviating compliance worries for our clients during difficult situations. All businesses need handbooks, labor law posters and someone to manage them. If your small business needs help with these things, we'll be happy to help! 

Click here to schedule a 15-minute call with Greg.

On this episode of the #OneStepBetter podcast, hear DJ Naylor's journey to bring an authentic Irish pub experience to Memphis. While other restaurants simply have a theme, DJ goes above and beyond to bring authenticity and heart to Celtic Crossing. 

Watch the video of the podcast here: https://youtu.be/XTJMqMyaPmQ

Want to join a whiskey tasting? Register here! https://bit.ly/3klGo72

In this episode, we're talking all about restaurants. Steven Downer, Manager of Strategic Partnerships and restaurant industry guru, talks about the two numbers you absolutely have to know to stay on top of the costs you can control. Plus, you'll learn some tangible ways to stay in control of your finances and why you need good quality partners that are going to fill in any gaps and support your success.

Shiny Object Syndrome can affect any business owner. No one wants to miss out, and the fear of "I-don't-know-what-I-don't-know" can create some anxiety. In this episode, Matt & Mike talk about how to use the fear of missing out as a good thing when it comes to compliance, taxes, new technology, and more.

The golden idea of work/life balance. Is it possible? Is it attainable? Can it ever happen? Matt Patrick and Mike Shaeffer share different perspectives from their contrasting work styles. Many small business owners struggle with work/life balance because their heart and soul is in the business. In this episode, you'll hear some methods to help you find your synergy and give yourself freedom.

Whoever said communication is 50/50 was missing something. Communication is the lifeblood of small businesses and relationships in general. In this episode, you'll gain three practical takeaways that you can take back to your organization to improve the effectiveness of your communication. Plus, you'll find out why we say, "To be unclear is to be unkind," and how to remedy it.

The status quo is never acceptable. One of the hallmarks of small business success is their ability to be agile and move quickly. You can't do that if you're stuck in the weeds of never wanting to challenge what's going on. Challenge It doesn't mean unhappiness. We're talking about the WAY you do things. You're always pressing ahead to get better and better. In this episode, we show you how to use several methods to evaluate your current processes with your team, including the "Working, Missing, Broken and Confused" exercise.

Why is it important for small businesses to have a solid, reviewed, actually-looked-at handbook? Handbooks are a great starting place for any employer. It's a necessary evil for some. It's a guiding light for others. In this episode, we cover the top three things you need to have in your handbook, how often to review it, and how it can increase team alignment.

Need to update your handbook or write a new one and don't know where to start? Email us at [email protected]