Businesses today recognize that digital transformation is necessary, but many fail or stall in their attempt to transform. In this episode of OneTAKE, Ian talks with Prosci’s Tim Creasey and SYKES’ Russ Katzman — two experts of organizational change management — to explore what companies need to do to successfully navigate any major organizational transformation. 

 

Episode Resources 

What is Enterprise Change Management? 

Three Reasons Enterprise Change Management Efforts Fail 

Change Management and Project Management: A Side-By-Side Comparison 

Prosci Blog Home

Dr. Mary Key engages audiences by offering strategies, tools and inspiring real-life stories that get you from where you are in your career and life to where you want to be as a female leader. In this episode of OneTAKE, Ian picks her brain about the Future of Work for professional women, raising daughters in this evolving environment, the release of her latest book Seizing Success: A Woman’s Guide to Transformational Leadership and more. 

 

Episode Resources 

Key Women’s Leadership Forum   

Seizing Success: A Woman’s Guide to Transformational Leadership  

CEO Road Rules: Right Focus, Right People, Right Execution  

The Entrepreneurial Cat: 13 Ways to Transform Your Work Life

Pals from way back, Ian and A.J. catch up at Blue Prism World and chat about RPA news, hype and what to expect for the future. They also discuss a recent (rather divisive) proclamation from a popular industry analyst, and touch on the perks and pitfalls of being a YouTube personality. So, sit back, settle in and enjoy some bot-talk between buds! Then go check out Ask AJ on YouTube or symphony.com to learn more about intelligent automation, machine learning, predictive analytics, digital transformation and more!

Ian sits down with Bryan Bergin from Cowen and Company to crunch some numbers coming out of the RPA boom. From a conference of a few dozen just three years ago to chatting at the Blue Prism World even in Orlando earlier this year, Bryan has been keeping his eye on RPA and the effects it has on the business world. Hear more about what results are being realized from an equity perspective and where he sees this technology leading us in the future.

Ian takes some time during the Blue Prism World conference in Orlando to get the scoop from Pat Geary, Chief Evangelist for Blue Prism, on robotic process automation’s (RPA) journey from a budding concept, through an awkward adolescence, to eventually being accepted and embraced by industries around the world. Learn about how intelligent RPA, machine learning and artificial intelligence infiltrated the outsourcing industry and play a major role in the new world of work.

OneTAKE is a new thought leadership video series from SYKES where Ian Barkin talks emerging tech, digital transformation, the future of work and more. Whether in the office or on the road, Ian will get together with industry leaders, analysts, innovators, and educators to get their thoughts and theories on business in the digital age. OneTAKE episodes is available on www.sykes.com/onetake, and most major podcast apps. Tune in to watch, listen and learn!