Terri O'Sullivan works as an Apostate Service Development Officer at Faith to Faithless, an organisation which offers support to people who leave high control religions through peer support, social meetings, speaker events and a helpline. Terri is an ex-JW and understands the pressures and conflicts that arise for apostates who stand to lose their family, community and home, leaving them in a state of vulnerability and isolation. The Faith to Faithless helpline offers trauma-informed pastoral care and advice, recognising the long-term impact of control, judgement and rejection. We reflect on how important confidentiality is to people who disclose any doubt about their religion, and our role in providing a safe, neutral space for them to voice their doubts - 'apostate' may not be the word we use as it is laden with judgement. People who leave a religion may retain a belief in god - their journey may be away from the control, rather than the faith - our listening can help them untangle their programming.