In this episode, Joe gives recommendations on how to adjust for certain circumstances, like a pandemic, in order to sit on the same side of the table as our clients. Now more than ever, non-janitorial services represent opportunities for additional sales in the facilities we serve.

In this episode, Joe discusses ways you can help clients spruce up an outdated room or surface without breaking the bank with the 3M Di-Noc solution. 

In a re-release of an episode from February 2020, Joe discusses the importance of cultivating a positive relationship with clients in order to drive Non-Janitorial Services. 

In this episode, Joe discusses the importance of spreading the ripple with your independent contractors by providing tools and resources. By doing so, you not only help keep your clients happy, but also help your IC's grow their business. 

In this episode, Joe discusses the network of podcasts available across the City Wide Facility Solutions system. Click here to follow the City Wide Podcast Network on Twitter so you never miss an update !  

In this episode, BPC Mike Panethere and St. Louis FSM Jeremy Gibson join Joe to discuss strategies for cultivating positive Net Promoter Scores. Click here to view notes from this podcast. 

In this episode, Joe reviews the newly released ISSA Official Cleaning Times book. 

In this episode,  Anthony Bransford from Unger Equipment joins Joe to discuss how you can help grow your Independent Contractors and add window and high-dusting services to their portfolio by using the Unger HydroPower Ultra Pure Water Outdoor Window Cleaning System. Click here to learn more about what it can do! 

In this episode, Anthony Bransford from Unger Equipment sits down with Joe to discuss the versatility of Unger's Microfiber color-coded cleaning cloths. The color-coding system reduces cross-contamination,  improves performance, and leads to cleaner facilities. 

In this episode,  Anthony Bransford with Unger Equipment joins Joe to discuss the Unger OmniClean floor care kit.