Opioid overdose deaths climbed last year and continue to edge up. So, what happens when a pandemic and an epidemic collide? We ask addiction medicine specialist Dr. Yngvild Olsen. Then, Edgar Wiggins takes stock of 29 years leading Baltimore Crisis Response, Inc. He describes how it works to divert some 9-1-1 calls to mental-health professionals and how showing up to listen can often calm things down.

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