One of the most important skills to learn as a service-based business owner is how to create and sustain efficient processes that value everyone’s time. I invited an efficiency expert on the show, who has also scaled a successful financial advisory business, to share what works and what doesn’t when growing your business.

Highlights:

3:00 - It boiled down to three main things: building simple systems and processes for myself; it was building a simple client service model that we could execute with a high client experience; and it was building a simple team with the right people in the right roles with the right culture and right vision.

12:23 - The number one mistake advisors make while growing their business is doing everything because they can.

17:08 - Three best practices to help an owner grow their business are executing a CEO day, building a model week, and anything you can do to buy back your time.

22:28 - We’ll look at profit and loss. I call it income vs. heading. What percentage came from different streams of income and what percentage of our headings was that line of business?

30:38 - How are we wasting time or wasting money? We won’t actually know until we’re documenting our process and tracking our efforts.

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