Order to Chaos with Daryl D. Black

There is an empathy crisis happening globally right now. Did you know that 33% of people cannot see the viewpoint of others?

Empathy can be seen as a five letter word to some people, but to Empathy Activist Rob Volpe Empathy is the "E" word.

When people think about being empathetic they get scared, confused, frustrated or don't understand. They think they have to give up their own beliefs system to be empathetic. NOT TRUE! Empathy is about understanding the gap between what is going on with another person and yourself and provides the opportunity to compromise, collaboration, and work toward solution and resolution. Simply said, empathy can be defined in two words: understanding and connection.

This episode is jammed packed with tips, tactics, examples and explanation you won't want to miss!

Highlights:

The difference between Sympathy and Empathy:

Sympathy is a feeling FOR someone, that can create a power dynamic (not always in a bad way).

Empathy is a feeling with someone, to be able to feel what the other is feeling and truly understand what is happening for that person at that moment in time.

Cognitive Empathy and Why it is important in the workplace: stepping into someone else's shoes to understand where they are coming from and figuring out how you can co-exist

In Rob's new book, Tell Me More About That: Solving The Empathy Crisis, he provides the exact 5 Steps to Being Empathetic in life, at work and as a leader:

1. Dismantle Judgement - Self Awareness

2. Asking Good Questions - Tell Me More About That

3. Actively Listen - Be Present

4. Integrating Into Your Understanding - Put Your Own Perspective Aside

5. Using Solution Imagination - Putting Yourself Into The Shoes Of Somebody Else

To pre-order/order a copy of the book: 5stepstoempathy.com or wherever books are sold. Available in hard/soft copy, audio and digital.

Where to find Rob:

www.5stepstoempathy.com

LI: https://www.linkedin.com/in/rmvolpe/

IG; @empathyactivist

Twitter: @ rmvolpe

TikTok: @empathyactivist

Ever wanted to know why your team doesn’t come to you when there are challenges, team engagement is low, and output is even lower? You may just be a toxic leader, in this episode you will see toxic boss signs and ways to avoid them.

No one ever sets out to be an a-hole, bully, demanding, micro-manger and non-empathetic you say……WELLL yes, some do, and some believe that behavior works, and they are the best leader ever, unfortunately they also promote a toxic work environment. Often signs and symptoms of toxic leadership comes with being an inexperienced leader that has had little leadership training or leadership training gone wrong and they end up being a toxic manager at work.

So, if YOU aspire to be a toxic boss or a bad boss, get little respect from your team, have high staff turnover, promote a bad work environment, and just overall be a toxic manager, this episode is for you. I am going to give you a complete roadmap to being a toxic boss: 5 steps to take now.

Good news though, if you don’t want to be a toxic boss, this episode is ALSO for YOU as you will learn exactly what you DON’T want to do, and if you recognize some or all of these 5 tactics, it’s okay, you are in the right place! Hit the like and subscribe button above so that together we can flip the script and create the leader you want to be. In an upcoming episode we will discuss how to be the leader you want to be.

If you want to learn how to deal with a toxic boss, check out some of my other videos where you will see training, advice and words of wisdom from industry experts.

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Does this resonate? Or Do You Disagree (that's okay too as long as we keep it respectful).

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A great combo of captioned, short form (one minute and less), mid-form (Ten Minute Leadership Tactics) and long form (video podcasts weekly).

NO MORE 'DIFFICULT' CONVERSATIONS: Have productive and respectful 'difficult' conversations vs. having to dread and avoid them: Download my FREE How To Have Difficult Conversations Guide lynxshort.com/DifficultConvo

FOLLOW ON INSTAGRAM: http://www.instagram.com/daryldblack

Watch Part 1 Here: https://youtu.be/W81tPYsN4YE

The leader of today, recognizes that the "busy" leader is NOT the effective leader. The effective leader will trust the team, delegate appropriately and empower the team to make decisions AND make mistakes. Strong leaders will observe and support and recognize the team is normally one step ahead of them. In this interview and leadership training from the Leading Through Chaos Summit, Tom Miner shares his experience of leading teams during crisis and emergencies and how to lead effectively after leading in less than normal circumstances in 2020 & 2021. "We must take the normal business model and scrap it" what used to work is not going to work anymore. Leaders must be agile and able to pivot quickly to stay relevant. If we take care of the people, they will take care of the business.

Tom retired from Pierce County after 27 years with the Sheriff’s department and 7 years with the Pierce County Department of Emergency Management. While with the Sheriff’s department he was responsible for all search and rescue activity in the county, responding to hundreds of SAR missions throughout the region and representing law enforcement in the county EOC during disaster operations.

Tom left the Sheriff’s department as a Major in 2003 to join PCDEM as the Program Manager for Washington States US&R Task Force, (WATF 1) part of FEMA’s National Urban Search and Rescue program.

Tom has served as a US&R Task Force Leader and is a member of the FEMA Incident Support Team (IST) and was the White Incident Support Team leader from 2010 to December 2014.

He has responded to a long list of emergencies and disasters to include 1994 Northridge Earthquake, the Oklahoma City Bombing, 9/11 at ETC & the Pentagon, Shuttle Columbia search & 9 hurricanes including Katrina & Irma (Puerto Rico)

🎤Audio your thing? Sub to Lead From the Inside Out podcast on your fav platform!

Does this resonate? Or Do You Disagree (that's okay too as long as we keep it respectful).

👇 Comment below. If you aren't comfortable posting public you can DM me too!

👆SUBSCRIBE TO YOUTUBE: www.ddbtube.com

A great combo of captioned, short form (one minute and less), mid-form (Ten Minute Leadership Tactics) and long form (video podcasts weekly).

NO MORE 'DIFFICULT' CONVERSATIONS: Have productive and respectful 'difficult' conversations vs. having to dread and avoid them: Download my FREE How To Have Difficult Conversations Guide lynxshort.com/DifficultConvo

FOLLOW ON INSTAGRAM: http://www.instagram.com/daryldblack

CONNECT ON LINKEDIN: LinkedIn: https://www.linkedin.com/in/daryldblack/

Jamie Coutts, Host of Podcast, Growing Up Fire and one of the stars of Discovery Channel's Hellfire Hero's,28 years in the fire service, Jamie discusses with me the different types of stress that you encounter in leading teams during crisis, things you think of and things you don't that you should. Jamie discusses the critical leadership tactics when you really have to think outside the box, and recognize nothing you learned in the books will help you at the moment in time. Step back, evaluate the situation and make a plan of action to protect the lives and safety of the people in the community and your team.

Since retirement from the fire service, Jamie works in private industry and continues to lead but in a different way. In this interview he reflects on leading teams during unprecedented times and offers the tried and tested methods he used while leading the Slave Lake firefighters (volunteer and paid) during a fire that destroyed most of the Town. One of the most important decisions he made and still stands by today, was recognizing the human side of leadership and that he is leading people first, and the human side of crisis can be worse than the actual event. The fire fighters he was leading were not only fighting to save the town, but also dealing with loss of their homes, distraught and scared family members and emotions were running high. As a leader he had to give permission to the team to take care of themselves and their family despite the numerous fires burning around them. Those things still hold true today, regardless of the situation, you need to recognize the people, the stress they are not saying and adapt your plan.

Jamie provides insights on prioritizing tasks and supporting teams while working remotely and how he would monitor for continued high performance. In crisis and unfamiliar situations humans have a tendency to say no first; Jamie says we need to start with yes and then figure out the how later, the how does not need to be perfect we just need to do something. This philosophy holds true in our current environment, if we were to ask business owners and corporations about having all of their staff working from home prior to 2020 it would have been a resounding no, yet for the most part we've done it, has it been perfect, no, but we continue to refine and move forward each time we are thrown a curve ball.

🎤Audio your thing? Sub to Lead From the Inside Out podcast on your fav platform!

Does this resonate? Or Do You Disagree (that's okay too as long as we keep it respectful).

👇 Comment below. If you aren't comfortable posting public you can DM me too!

👆SUBSCRIBE TO YOUTUBE: www.ddbtube.com

A great combo of captioned, short form (one minute and less), mid-form (Ten Minute Leadership Tactics) and long form (video podcasts weekly).

NO MORE 'DIFFICULT' CONVERSATIONS: Have productive and respectful 'difficult' conversations vs. having to dread and avoid them: Download my FREE How To Have Difficult Conversations Guide lynxshort.com/DifficultConvo

FOLLOW ON INSTAGRAM: http://www.instagram.com/daryldblack

CONNECT ON LINKEDIN: LinkedIn: https://www.linkedin.com/in/daryldblack/

#leadership #communication #teamleadership #lessonsfromafirechief

Jamie Coutts, Host of Podcast, Growing Up Fire and one of the stars of Discovery Channel's Hellfire Hero's shares lessons from being a new Fire Chief during one of Canada's largest disasters the 2011 Slave Lake Fires which swept through the community destroying almost everything in it's path.

Now retired, Jamie shares his experience leading many teams over his 28 years in the fire service. Jamie discusses with me the different types of stress that you encounter in leading teams during crisis, things you think of and things you don't that you should. Jamie discusses the critical leadership tactics when you really have to think outside the box, and recognize nothing you learned in the books will help you at the moment in time.

Step back, evaluate the situation and make a plan of action to protect the lives and safety of the people in the community and your team.

Since retirement from the fire service, Jamie works in private industry and continues to lead but in a different way. In this interview he reflects on leading teams during unprecedented times and offers the tried and tested methods he used while leading the Slave Lake firefighters (volunteer and paid) during a fire that destroyed most of the Town. One of the most important decisions he made and still stands by today, was recognizing the human side of leadership and that he is leading people first, and the human side of crisis can be worse than the actual event. The fire fighters he was leading were not only fighting to save the town, but also dealing with loss of their homes, distraught and scared family members and emotions were running high. As a leader he had to give permission to the team to take care of themselves and their family despite the numerous fires burning around them. Those things still hold true today, regardless of the situation, you need to recognize the people, the stress they are not saying and adapt your plan.

Jamie provides insights on prioritizing tasks and supporting teams while working remotely and how he would monitor for continued high performance. In crisis and unfamiliar situations humans have a tendency to say no first; Jamie says we need to start with yes and then figure out the how later, the how does not need to be perfect we just need to do something. This philosophy holds true in our current environment, if we were to ask business owners and corporations about having all of their staff working from home prior to 2020 it would have been a resounding no, yet for the most part we've done it, has it been perfect, no, but we continue to refine and move forward each time we are thrown a curve ball.

🎤Audio your thing? Sub to Lead From the Inside Out podcast on your fav platform!

Does this resonate? Or Do You Disagree (that's okay too as long as we keep it respectful).

👇 Comment below. If you aren't comfortable posting public you can DM me too!

👆SUBSCRIBE TO YOUTUBE: www.ddbtube.com

A great combo of captioned, short form (one minute and less), mid-form (Ten Minute Leadership Tactics) and long form (video podcasts weekly).

NO MORE 'DIFFICULT' CONVERSATIONS: Have productive and respectful 'difficult' conversations vs. having to dread and avoid them: Download my FREE How To Have Difficult Conversations Guide lynxshort.com/DifficultConvo

FOLLOW ON INSTAGRAM: http://www.instagram.com/daryldblack

CONNECT ON LINKEDIN: LinkedIn: https://www.linkedin.com/in/daryldblack/

The leader of today, recognizes that the "busy" leader is NOT the effective leader.

The effective leader will trust the team, delegate appropriately and empower the team to make decisions AND make mistakes. Strong leaders will observe and support and recognize the team is normally one step ahead of them.

In this interview and leadership training from the Leading Through Chaos Summit, Tom Miner shares his experience of leading teams during crisis and emergencies and how to lead effectively after leading in less than normal circumstances in 2020 & 2021.

"We must take the normal business model and scrap it" what used to work is not going to work anymore. Leaders must be agile and able to pivot quickly to stay relevant. If we take care of the people, they will take care of the business.

Tom retired from Pierce County after 27 years with the Sheriff’s department and 7 years with the Pierce County Department of Emergency Management. While with the Sheriff’s department he was responsible for all search and rescue activity in the county, responding to hundreds of SAR missions throughout the region and representing law enforcement in the county EOC during disaster operations.

Tom left the Sheriff’s department as a Major in 2003 to join PCDEM as the Program Manager for Washington States US&R Task Force, (WATF 1) part of FEMA’s National Urban Search and Rescue program.

Tom has served as a US&R Task Force Leader and is a member of the FEMA Incident Support Team (IST) and was the White Incident Support Team leader from 2010 to December 2014.

He has responded to a long list of emergencies and disasters to include 1994 Northridge Earthquake, the Oklahoma City Bombing, 9/11 at ETC & the Pentagon, Shuttle Columbia search & 9 hurricanes including Katrina & Irma (Puerto Rico)

🎤Audio your thing? Sub to Lead From the Inside Out podcast on your fav platform!

Does this resonate? Or Do You Disagree (that's okay too as long as we keep it respectful).

👇 Comment below. If you aren't comfortable posting public you can DM me too!

👆SUBSCRIBE TO YOUTUBE: www.ddbtube.com

A great combo of captioned, short form (one minute and less), mid-form (Ten Minute Leadership Tactics) and long form (video podcasts weekly).

NO MORE 'DIFFICULT' CONVERSATIONS: Have productive and respectful 'difficult' conversations vs. having to dread and avoid them: Download my FREE How To Have Difficult Conversations Guide lynxshort.com/DifficultConvo

FOLLOW ON INSTAGRAM: http://www.instagram.com/daryldblack

CONNECT ON LINKEDIN: LinkedIn: https://www.linkedin.com/in/daryldblack/

You don't need to have a badge, title or be branded the leader to be a hero. In this episode I talk to Suzanne Bernier, a former journalist and government press secretary, and is now a multi-certified, award-winning and internationally-recognized crisis management consultant, speaker and author, who has helped governments, communities and companies plan for, respond to, or recover from disasters for over twenty years. According to Suzanne, for every disaster reported in the media, there are thousands of inspiring and uplifting stories we don’t ever hear about. Disaster Heroes seeks to change this by highlighting and empowering helpers and heroes from around the world to make a difference following disasters.

Known internationally for the book, Disaster Heroes - Invisible Champions of Help, Hope and Healing tells the stories of ordinary men, women, and children who have done remarkable things to help respond, recover, and rebuild following some of the world’s most significant modern disasters.

Disaster Heroes focuses on everyday people – the hidden heroes – whose bravery and compassion seemingly arrived out of nowhere. Many of these uplifting stories cross cultures, countries, and continents, highlighting the fact there are no borders when it comes to helping others. To Learn more about Suzanne and the amazing work she does you can find her here: https://www.suzannebernier.com/ If you would like to know more about Disaster Heroes and her book you can find it here: https://www.disasterheroes.com/

🎤Audio your thing? Sub to Lead From the Inside Out podcast on your fav platform!

Does this resonate? Or Do You Disagree (that's okay too as long as we keep it respectful).

👇 Comment below. If you aren't comfortable posting public you can DM me too!

👆SUBSCRIBE TO YOUTUBE: www.ddbtube.com

A great combo of captioned, short form (one minute and less), mid-form (Ten Minute Leadership Tactics) and long form (video podcasts weekly).

NO MORE 'DIFFICULT' CONVERSATIONS: Have productive and respectful 'difficult' conversations vs. having to dread and avoid them: Download my FREE How To Have Difficult Conversations Guide lynxshort.com/DifficultConvo

FOLLOW ON INSTAGRAM: http://www.instagram.com/daryldblack

CONNECT ON LINKEDIN: LinkedIn: https://www.linkedin.com/in/daryldblack/

You don't need to have a badge, title or be branded the leader to be a hero. In this episode I talk to Suzanne Bernier, a former journalist and government press secretary, and is now a multi-certified, award-winning and internationally-recognized crisis management consultant, speaker and author, who has helped governments, communities and companies plan for, respond to, or recover from disasters for over twenty years. According to Suzanne, for every disaster reported in the media, there are thousands of inspiring and uplifting stories we don’t ever hear about. Disaster Heroes seeks to change this by highlighting and empowering helpers and heroes from around the world to make a difference following disasters.

Known internationally for the book, Disaster Heroes - Invisible Champions of Help, Hope and Healing tells the stories of ordinary men, women, and children who have done remarkable things to help respond, recover, and rebuild following some of the world’s most significant modern disasters.

Disaster Heroes focuses on everyday people – the hidden heroes – whose bravery and compassion seemingly arrived out of nowhere. Many of these uplifting stories cross cultures, countries, and continents, highlighting the fact there are no borders when it comes to helping others. To Learn more about Suzanne and the amazing work she does you can find her here: https://www.suzannebernier.com/ If you would like to know more about Disaster Heroes and her book you can find it here: https://www.disasterheroes.com/

🎤Audio your thing? Sub to Lead From the Inside Out podcast on your fav platform!

Does this resonate? Or Do You Disagree (that's okay too as long as we keep it respectful).

👇 Comment below. If you aren't comfortable posting public you can DM me too!

👆SUBSCRIBE TO YOUTUBE: www.ddbtube.com

A great combo of captioned, short form (one minute and less), mid-form (Ten Minute Leadership Tactics) and long form (video podcasts weekly).

NO MORE 'DIFFICULT' CONVERSATIONS: Have productive and respectful 'difficult' conversations vs. having to dread and avoid them: Download my FREE How To Have Difficult Conversations Guide lynxshort.com/DifficultConvo

FOLLOW ON INSTAGRAM: http://www.instagram.com/daryldblack

CONNECT ON LINKEDIN: LinkedIn: https://www.linkedin.com/in/daryldblack/

#leadership #crisisleadership #trust #respect

Watch Part 1 Here: https://youtu.be/jiVgEzRpLCw

Failing at retirement for the third time Pete Van Dorpe has been a firefighter for 3 decades, his passion for the fire service and developing leaders has brought him back every time. As a leader in the fire service and now a leader of leaders, he discusses his experience with leadership development, being a leader and what trust and earning trust from your teams. His philosophy is they are not going to follow you if they don't trust you. Pete discusses in detail in this interview honor, values, trust, respect, culture and more....

Good Leaders Are Rare - It Takes A Lot Of Work

Download Daryl's FREE Difficult Conversation Guide for more practical advice: https://diffconvoguide.daryldblack.com

🎤Audio your thing? Sub to Lead From the Inside Out podcast on your fav platform!

Does this resonate? Or Do You Disagree (that's okay too as long as we keep it respectful).

👇 Comment below. If you aren't comfortable posting public you can DM me too!

👆SUBSCRIBE TO YOUTUBE: www.ddbtube.com

A great combo of captioned, short form (one minute and less), mid-form (Ten Minute Leadership Tactics) and long form (video podcasts weekly).

NO MORE 'DIFFICULT' CONVERSATIONS: Have productive and respectful 'difficult' conversations vs. having to dread and avoid them: Download my FREE How To Have Difficult Conversations Guide lynxshort.com/DifficultConvo

FOLLOW ON INSTAGRAM: http://www.instagram.com/daryldblack

CONNECT ON LINKEDIN: LinkedIn: https://www.linkedin.com/in/daryldblack/

Uncertainty continues so in the next series of episodes we're releasing audio versions of interviews form true crisis leadership experts to help you navigate the chaos and uncertainty inherent in today's workplace and communities.

Failing at retirement for the third time Pete Van Dorpe has been a firefighter for 3 decades, his passion for the fire service and developing leaders has brought him back every time. As a leader in the fire service and now a leader of leaders, he discusses his experience with leadership development, being a leader and what trust and earning trust from your teams. His philosophy is they are not going to follow you if they don't trust you. Pete discusses in detail in this interview honor, values, trust, respect, culture and more....

Good Leaders Are Rare - It Takes A Lot Of Work

Download Daryl's FREE Difficult Conversation Guide for more practical advice: https://diffconvoguide.daryldblack.com

🎤Audio your thing? Sub to Lead From the Inside Out podcast on your fav platform!

Does this resonate? Or Do You Disagree (that's okay too as long as we keep it respectful).

👇 Comment below. If you aren't comfortable posting public you can DM me too!

👆SUBSCRIBE TO YOUTUBE: www.ddbtube.com

A great combo of captioned, short form (one minute and less), mid-form (Ten Minute Leadership Tactics) and long form (video podcasts weekly).

NO MORE 'DIFFICULT' CONVERSATIONS: Have productive and respectful 'difficult' conversations vs. having to dread and avoid them: Download my FREE How To Have Difficult Conversations Guide lynxshort.com/DifficultConvo

FOLLOW ON INSTAGRAM: http://www.instagram.com/daryldblack

CONNECT ON LINKEDIN: LinkedIn: https://www.linkedin.com/in/daryldblack/