In this episode, Derek is joined by Sharon Melamed for the third time, she is an industry veteran for outsourcing and has worked in the outsourcing industry for 25 years.  She runs a company called Matchboard which is effectively a matchmaking service of outsourcing. Join Derek as he dig dive into Sharon’s thoughts about outsourcing and the future of outsourcing.

 

Key Points:

Matchboard is a matching platform where a company can tell it needs for outsourcing, and a matching algorithm will find a short list of perfect match outsources to help with that particular business need.

The outsourcing industry in the Philippines employs around 1.1 million people plus or minus about another million and it contributes about 10% GDP.

Resources:

https://outsourceaccelerator.com/121

https://www.matchboard.com.au

Derek is joined today by Jaycee de Guzman of iPresence which is a digital marketing company. They will discuss about Jaycee’s extended history in outsourcing and digital marketing services.

 

Key Points

Based on research from 2018 until 2020 the content marketing style will start to shift from text based content into video content.

According to Jaycee, majority of the Filipinos are visual people which is why iPresence chose video content marketing as an approach to top the Philippine market.

According to Jaycee, generally a majority of their clients are open into the idea of outsourcing.

According to a survey conducted by Jaycee’s team, a staggering 92% of business owners would choose to outsource their digital marketing needs.

Resources

outsourceaccelerator.com/126

https://www.ipresencebizsolutions.com/

Derek is joined by Neville Samuels in this podcast episode. Neville is the founder and owner of VirtualStaff365 which is virtual staff outsourcing solutions provider. They will discuss Neville’s business background and and what brought him to the Philippines.

Key Points

There is the apprehension towards outsourcing that it takes away jobs. But actually it enables better growth, better prosperity for companies so that they can pay more taxes they can hire more people they can expand more.

Technology is enabling a more democratized access to outsourcing

There is now at least, a low grade awareness towards outsourcing.

Outsourcing is really just employment and it's really just forgetting about where they're sitting and you hire people now based on meritocracy which includes the cost of that service or within the meritocracy kind of ranking.

Resources

https://www.virtualstaff365.com.au/

outsourceaccelerator.com/119

In this episode, Derek is joined by Sharon Melamed once again, an outsourcing expert who has worked in the outsourcing industry for 25 years. She runs a company called Matchboard which is effectively a matchmaking service of outsourcing. Join Derek as he deep dive into Sharon’s thoughts about outsourcing and the future of outsourcing.

 

Key Points:

Matchboard is a matching platform where a company can tell it needs for outsourcing, and a matching algorithm will find a short list of perfect match outsources to help with that particular business need.

The Philippines is far ahead in terms of outsourcing, typically the number one choice for offshore employment.  

Resources:

https://outsourceaccelerator.com/118

https://www.matchboard.com.au

In this podcast, Derek is joined by Chloe Franken for the third time. A Filipina and now the COO and President of Sophi Inc. Sophi Inc. is an Outsourcing provider focused on startup companies, they support different back office functions.  Join Derek as they discuss Chloe’s business experience and her insights about outsourcing.

 

Key Points:

How an office works before isn’t necessarily a mirror of what an office is right now. A virtual team is no longer a new concept, a new idea. So, definitely the direction for the future is outsourcing.

Sophi’s mission is to be a company that provides work for people and growth for smaller companies.

Cebu is officially Philippines’ second city.

Resources:

https://outsourceaccelerator.com/117

https://www.sophi-inc.com/

In this podcast, Derek is joined by an Entrepreneur and Businessman Paul Magiatis. Owner of an outsourcing service called Eastwest Enterprises. Join us as Paul narrates his journey and backstory of how he started and talk more broadly about the future of outsourcing.

 

Key Points:

Governments can't contain what we do on the internet.

The world is changing quickly, the jobs are changing quickly, technology is taking out entire industries.

Adam Smith was one of the first economist who predicted forward that the world is becoming more efficient and it shouldn't be too long before people don't need to work in order to sustain their lifestyle.

Resources

https://outsourceaccelerator.com/116

http://eastwestenterprises.com.au/

In this podcast episode, Derek is joined by Nick Sinclair of Outsourced Accountant. He came to the Philippines and built a back office and then pivoted into BPO that offers accounting niche. In the discussion, Nick talk more broadly about the opportunities of outsourcing and his thoughts potential for the future.

 

Key Points:

Australia is one of the most kind of protectionist states in many ways and it is an island it's kind of in the middle of nowhere, it's very limited workforce migration mobility and so as a result salaries are very high and kind of margins of pinch from every angle.

The niche is prime for outsourcing because of technology, because of the dynamics of what that industry is and that's why it's one of the fastest growing.

Resources:

https://outsourceaccelerator.com/115

http://www.nicksinclair.com.au/

In this episode, Derek is joined by Romulo Reyes of Elite Global Sourcing for the third time Elite Global Sourcing is specifically a gaming BPO. Derek speaks more broadly on Romulo's engagement in the tech community and outsourcing.

 

Key Points:

Through the internet, the world is becoming a smaller place and geographical borders are becoming less relevant.

There’s a huge opportunity with outsourcing but it's not a magic bullet and it's not all happy days. For instance, there are differences in the culture and expectations.

The most simple thing can have the biggest impact.

Clients come with a lot of question marks in their heads. If your company can come in with your own expertise and experience and try to provide solutions, not just for the business but for the entire business, then the value chain becomes much more stronger between your organizations.

Resources

https://outsourceaccelerator.com/114

http://elitegsl.com/

In this episode, Derek is joined by Sharon Melamed, an outsourcing expert and has worked in the outsourcing industry for more than 20 years.  She runs a company called Matchboard which is effectively a matchmaking service of outsourcing.

 

Key Points:

Matchboard is a matching platform where a company can tell it needs for outsourcing, and a matching algorithm will find a short list of perfect match outsources to help with that particular business need.

The entity created by the Philippines has been great at evolving the concept of outsourcing.

Growth is an opportunity.

Resources:

https://outsourceaccelerator.com/113

https://www.matchboard.com.au/

In this podcast, Derek is joined by Chloe Franken once again. A Filipina and now the COO and President of SOPHI Inc. SOPHI Inc. is an Outsourcing provider focused on startup companies, they support different back office functions.  Join Derek as he deep dive more into SOPHI Inc.

Key Points:

The cost of living in Dumaguete is considerably lower than in Manila and Cebu.

Sophi is based in Dumaguete which she describes as a small town but it has a young vibe.

Chloe talks about salary differential and also the skills and talents in Dumaguete.

Resources:

https://outsourceaccelerator.com/112

https://www.sophi-inc.com/