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The standard you walk past is the standard you accept.
Most businesses have a code of conduct. Far fewer have named the next layer: the everyday standards around quality, customer service, presentation and how people show up to meetings. These small things build up quietly until they become big things.
In this episode, Ally unpacks how to define your standards and hold them without becoming the leader everyone avoids.
You will learn:
- Two questions that reveal your real standards: "What do I expect from my team?" and "What will I tolerate?"
- The three habits that erode culture: looking away, rationalising, and taking the path of least resistance
- How a grain of sand becomes a beach when small issues go unaddressed
- Why standards are your business personality, and how they mirror your own values
- Why communicating standards early helps new team members decide whether they are the right fit
- Why following up is where accountability is truly built
You cannot create accountability from ambiguity.
Build leaders who set and hold the standard: https://www.madeformore.com.au/courageous-leaders
Connect with Ally Nitschke CSP
Madeformore.com.au
Connect with Ally on LinkedIn.
Connect with Ally on Instagram and Facebook.
Subscribe to Ally's YouTube channel.
Follow Ally on TikTok.
The hard thing about hard things is that there is no way around them, only through.
Drawing on Brené Brown's research, Ally explores a surprising truth: the people who feel most safe and alive are often the ones who embrace difficult situations. Most people do not hold back because they do not care. They hold back because they are afraid of failing, being judged or falling short.
In this episode, Ally shows you how to lean into discomfort as a leader.
You will learn:
- Why discomfort is a muscle you can build, not something to avoid
- How fear of failure and fear of judgement stall leaders and teams
- Why you should never compare your beginning to someone else's middle
- Why the results of what you put in today may not show up for 60 to 120 days
- How your internal representation, the way you see yourself, shapes your confidence more than praise from others
- Simple practices that help, including daily gratitude, journaling and reminding yourself "I can do hard things"
Courage is not the absence of discomfort. It is choosing to move anyway.
If you are ready to lead with more courage and clarity, start here: https://www.madeformore.com.au/lead-with-courage
Connect with Ally Nitschke CSP
Madeformore.com.au
Connect with Ally on LinkedIn.
Connect with Ally on Instagram and Facebook.
Subscribe to Ally's YouTube channel.
Follow Ally on TikTok.
Generic feedback gets generic results.
Perks like morning teas and team lunches feel good in the moment. But one of the most effective and least expensive ways to keep people engaged and performing is regular, specific feedback that reinforces the behaviour you want to see.
In this episode, Ally explains how to give feedback that actually changes behaviour, and how to ask for it yourself.
You will learn:
- Why feedback should focus on behaviour you have seen or heard, never on someone's personality
- The research on "wise feedback": students told "I have high expectations and I know you can reach them" were twice as likely to revise their work
- Why Ally does not recommend the feedback sandwich, and how it leaves people confused
- The emotional bank account, and why deposits have to come before withdrawals
- Why leaders need to ask for feedback from both above and below them
- How good feedback prevents many courageous conversations from ever being needed
The more specific you are, the more specific their improvement will be.
Build the coaching capability to listen, question and challenge well: https://www.madeformore.com.au/curiousleader
Connect with Ally Nitschke CSP
Madeformore.com.au
Connect with Ally on LinkedIn.
Connect with Ally on Instagram and Facebook.
Subscribe to Ally's YouTube channel.
Follow Ally on TikTok.
Paying someone more does not make them more engaged.
Engagement is not transactional. Engaged people are intrinsically motivated. They care about the work, go the extra mile and think like owners rather than waiting for permission. So how do you know who is engaged, and who is quietly checking out?
In this episode, Ally walks through an engagement model based on Maslow's hierarchy of needs.
You will learn:
- The five levels of engagement, from disengaged and not engaged through to almost engaged, engaged and highly engaged
- The behaviours and phrases that tell you where someone sits
- Why "almost engaged" employees are your biggest opportunity, and why "there are no career opportunities here" is a red flag
- How a clear career or succession path can lift engagement quickly
- Why you need to look beyond what people say to understand what they need
Your people cannot rise to a level of engagement you have not made visible.
Build a more engaged, high-performing team: https://www.madeformore.com.au/courageous-teams
Connect with Ally Nitschke CSP
Madeformore.com.au
Connect with Ally on LinkedIn.
Connect with Ally on Instagram and Facebook.
Subscribe to Ally's YouTube channel.
Follow Ally on TikTok.
Difficult conversations are rarely difficult because of the words. They are difficult because of the story we tell ourselves about them.
In a world of texting, tweeting and tagging, we are losing the ability to communicate in a meaningful way. It is estimated we avoid a conversation every seven minutes at work, and the cost shows up in stress, burnout and lost productivity.
In this episode, Ally shares the thinking behind her Courageous Conversations framework.
You will learn:
- Ally's definition of a courageous conversation: one that leads to a resolution, a solution or progress
- Why your brain shifts into fight, flight or freeze, and what Ally calls "dumb dumb brain"
- How the stories you tell yourself, your "head junk", derail a conversation before it starts
- Why "they should just know" usually points to an expectation gap or a capability gap
- The question that changes everything when you are stuck in a story: "Is that true?"
- Why courageous conversations cover praise as well as correction
The conversation you avoid is often the culture you create.
Bring Courageous Conversations into your leadership team: https://www.madeformore.com.au/courageous-conversations
Connect with Ally Nitschke CSP
Madeformore.com.au
Connect with Ally on LinkedIn.
Connect with Ally on Instagram and Facebook.
Subscribe to Ally's YouTube channel.
Follow Ally on TikTok.
Leadership is not a title. It is a mindset.
So many people go through their careers waiting for permission. A leadership mindset means taking 100% responsibility for yourself and your actions, whether you are leading a business, a team or your own family.
In this episode, Ally shows you how to get your head in the game and build your leadership mindset like a muscle.
You will learn:
- Why stopping to write a "ta-dah list" every Friday matters as much as your to-do list
- How to stay focused on the end goal and avoid shiny object syndrome
- Why empathy for others starts with empathy for yourself
- The difference between a growth mindset and a fixed mindset, and why it shapes every decision you make
- The iceberg model: what sits above the waterline, and the beliefs driving you from below
- Daily practices, including journaling, to clear the "head junk" and limiting beliefs holding you back
You cannot lead others well until you lead yourself.
Go deeper into mindset, presence and clarity under pressure: https://www.madeformore.com.au/neuro-executive-mastery
Connect with Ally Nitschke CSP
Madeformore.com.au
Connect with Ally on LinkedIn.
Connect with Ally on Instagram and Facebook.
Subscribe to Ally's YouTube channel.
Follow Ally on TikTok.
Your best performer is not automatically your next great leader.
High achievers are ambitious, goal-focused and self-disciplined. They are gold in any team. But turning a high achiever into a sustained high performer takes intention, and it starts with you. A leader is one who knows the way, shows the way and goes the way.
In this episode, Ally explores how to find, develop and lead the top talent already in your business.
You will learn:
- How to spot high performers, including why the people asking all the "what if" questions are often your forward thinkers
- Why promoting your star performer into leadership can backfire, and how to be more strategic
- How the nine box talent matrix helps you see performance and potential, and why you should spread your stars across teams
- The traits of high achievers, from an internal locus of control to a drive for their own development
- The challenges that come with them, like perfectionism and a reluctance to ask for help
Get the best out of your high achievers without burning them out.
Build a team of high performers: https://www.madeformore.com.au/courageous-teams
Connect with Ally Nitschke CSP
Madeformore.com.au
Connect with Ally on LinkedIn.
Connect with Ally on Instagram and Facebook.
Subscribe to Ally's YouTube channel.
Follow Ally on TikTok.
An open door policy can quietly become a revolving door policy.
It starts with good intentions: being approachable and building rapport. Then it is 3pm, you have had a steady stream of drop-ins, and none of your own work is done. Over time, constant interruption can lead to burnout, and even resentment towards the team you care about.
In this episode, Ally explains the difference between being approachable and being available, and how to protect your focus without losing connection.
You will learn:
- Why being continually available is a productivity problem, not a leadership virtue
- How to set clear boundaries around when you are available, and communicate them
- Focus strategies, including working in short Pomodoro sprints and scheduling buffer time
- How to use do not disturb settings, email windows and calendar blocks, and actually stick to them
- How remote teams can schedule time for the casual chat that used to happen at the office door
- Why empowering your team to find answers builds their confidence and capability
Approachable does not mean always available.
If you are ready to lead with more clarity and less overwhelm, start here: https://www.madeformore.com.au/lead-with-courage
Connect with Ally Nitschke CSP
Madeformore.com.au
Connect with Ally on LinkedIn.
Connect with Ally on Instagram and Facebook.
Subscribe to Ally's YouTube channel.
Follow Ally on TikTok.
"Don't come to me with your problems. Come to me with your solutions."
Early in her career, Ally was frustrated to hear this from a new leader. It went on to shape how she solves problems to this day. Research from MIT's Hal Gregersen found that exceptional leaders have one thing in common: they ask better questions.
In this episode, Ally shows you how to build a solutions focused team and become a master questioner.
You will learn:
- Why your brain finds what you focus on, and how to point it at solutions
- Five ways to build problem solving in your team: be approachable, create a safe environment to fail fast, ask "what was my role?", be clear about how you want to be informed, and educate your team on your industry
- The characteristics of a good question: relevant, clear, concise, purposeful, thought-provoking and focused on one thing
- One powerful question to ask when someone is stuck in a story: "Is that true?"
- Why the most common complaint after a conversation is "I wish they had asked me more questions"
If you don't ask, you don't get.
Build the coaching capability to ask better questions: https://www.madeformore.com.au/curiousleader
Connect with Ally Nitschke CSP
Madeformore.com.au
Connect with Ally on LinkedIn.
Connect with Ally on Instagram and Facebook.
Subscribe to Ally's YouTube channel.
Follow Ally on TikTok.
This is not the time to take your foot off the accelerator.
Recorded as the final quarter of 2020 began, this Season 3 launch is a call to double down rather than ease up. Ally Nitschke introduces the theme for the season, performance: yours, your team's and your business's.
In this episode, Ally shares:
- What "overwhelm to owning it" really means, and why stopping to see how far you have come matters
- Why people are your most valuable asset, and why great leadership starts with empathy, compassion and connection
- How to use each season alongside your 90 day plan
- A preview of the season: better questions, the open door policy, turning high achievers into high performers, leadership mindset, courageous conversations, staff engagement, feedback, leaning into discomfort, quality and celebrating your wins
Pick the episodes that speak to where you are right now, and start there.
If your leaders are ready for more than another training day, let's talk: https://www.madeformore.com.au/lets-connect
Connect with Ally Nitschke CSP
Madeformore.com.au
Connect with Ally on LinkedIn.
Connect with Ally on Instagram and Facebook.
Subscribe to Ally's YouTube channel.
Follow Ally on TikTok.
From the publisher's feed