Passion To Legacy

In this episode, I'm chatting with hospitality and event management expert, Mandy Bauer. We discuss her unique perspective on providing outstanding customer service, the importance of building connections,

and her very unique path into the sports industry. She visualized something, went after it, and never took no for an answer. 

 

Mandy is a Director of Hospitality at the Wells Fargo Center in Philadelphia, PA. She has experience working in both music entertainment and sports entertainment. She is highly skilled in event and hospitality management, VIP service standards, venue planning and design, staff training, creative brainstorming, public speaking and much more.

 

 

In this episode, we cover: 

• Mandy's unique pathway into the sports industry
• The role and responsibilities of hospitality management in the sports industry
• Why treating people with kindness and providing outstanding customer service is so important
• Challenges and benefits of managing a team of people
• The qualities that are needed for a guest services role
• Advice for handling an unhappy customer situation
• Networking tips, as well as advice on breaking into the sports industry

 

 

Check out the episode show notes for links and resources mentioned in today's episode.

Connect with me on Instagram, Twitter, and LinkedIn!

If you haven't yet, be sure to tune in to episode 8 for part 1 of my interview with Kelly Baird.  

 

In today's episode, we dive into Kelly's charitable humanitarian spirit. She discusses her experiences in South Africa with the Grassroot program, as well as her involvement with the program, Football RIsing. Kelly gives insight into the benefits and challenges that can come from charitable involvement. 

 

Kelly is a Senior Brand and Partnership Strategist whose background is in traditional sports, athletics and collegiates. She has a background in marketing and sponsorships that she has applied across many different avenues. Most of her work intersects between brand strategy, partnerships, and integrated marketing. She completed a three year global stint in Cape Town, South Africa, with Grassroot Soccer; a youth empowerment and HIV prevention organization using the power of sports for change. While there, she developed and executed private and public partnerships.

 

Check out the episode show notes for links and resources mentioned in today's episode.

Connect with me on Instagram, Twitter, and LinkedIn!

In today's episode, we discuss what it's like to work in traditional sports. My guest, Kelly Baird, gives insight into working in the marketing and sponsorship sector, as well as how to apply brand strategy partnerships and integrated marketing through different avenues in your career.  Kelly is a Senior Brand and Partnership Strategist whose background is in traditional sports, athletics and collegiates. She has a background in marketing and sponsorships that she has applied across many different avenues. Most of her work intersects between brand strategy, partnerships, and integrated marketing. She completed a three year global stint in Cape Town, South Africa, with Grassroot Soccer; a youth empowerment and HIV prevention organization using the power of sports for change. While there, she developed and executed private and public partnerships. 

For now, Kelly is focused on finding her passion and merging the worlds of corporate partnerships into the corporate social responsibility space, to think more strategically about supporting aligned social causes using a brand's resources.

 

In this episode, we cover: 

• The day to day role as a Brand Partnership Strategist and the qualities needed for this role
• Should you get a Master's degree?
• Current opportunities in brand activation and partnerships, as well as current challenges 
• Tips and advice for those wanting to get into the sports industry
• Plus much more!

 

Check out the episode show notes for links and resources mentioned in today's episode.

Connect with me on Instagram, Twitter, and LinkedIn!

If you haven't yet, be sure to tune in to episode 6 for part 1 of my interview with Kim Brady.  

 

In this episode, we discuss Kim's involvement in PFLAG and the importance of the organization. PFLAG is a non-religious/non-political organization focused on educating communities on how to support the LGBTQ population. Kim is an entrepreneur, youth soccer coach, LGBTQ speaker, and advocate residing in Southern California.

 

PFLAG is an international organization and has education for all ages. They recently had training on understanding the language around Transgender people and how to support gender identities. They have resources and support groups for friends and family of people who are LGBTQ. 

 

Check out the episode show notes for links and resources mentioned in today's episode.

Connect with me on Instagram, Twitter, and LinkedIn!

Today's guest, Kim Brady, is an entrepreneur, youth soccer coach, LGBTQ speaker, and advocate residing in Southern California. Kim's energy and enthusiasm to help others succeed and achieve their goals on and off the field are unmatched. In this episode, Kim gives insight into how she became a business coach and helps her clients leverage their athletic mindset to build a thriving business and create a future they desire.

 

In this episode, we cover: 

• The burnout most people face in stressful situations and how to avoid getting to that point
• How to leverage your athletic mindset
• The importance of a strong team
• The pay gap between men and women
• Plus much more!

 

Check out the episode show notes for links and resources mentioned in today's episode.

Connect with me on Instagram, Twitter, and LinkedIn!

If you haven't yet, be sure to tune in to episode 4 for part 1 of my interview with Gina Franz. In today's episode, we transition the conversation to discuss Gina's charitable efforts. She shares which organizations she has been a part of and the impact that they each have had on their communities. She also gives wonderful advice on how to get involved with an organization that aligns with your interests, as well as other ways to help besides monetary donations.

Gina Franz is a graduate from the Pennsylvania State University with a B.A. in public relations and dual minors in Italian and recreation parks and tourism management. Her career goals involve working in client service and creative campaigns executing events, promotions, digital marketing and grassroots programs. She spent the year after graduation interning in the corporate sales and service department of the Philadelphia Eagles learning about the importance of client relationships, sports sponsorship value and the general operations of a professional sports team.

• Check out the show notes for links and resources mentioned in this episode. 
• Connect with me on Instagram, Twitter, and LinkedIn!

A misconception that many people have is that you have to be working for a team to be working in sports. Today's guest, Gina Franz, challenges that misconception and talks about how to shift your mindset around the sports industry to broaden your opportunities. Her insider's perspective comes from working in public relations as well as corporate sales and service with the Philadelphia Eagles and the Philadelphia Union professional soccer team. In this episode, Gina explains how making yourself marketable and gaining different experiences can land you in your dream role. Be sure to listen to part 2 of my interview with Gina (episode 5) where we discuss her charitable involvements!

• Check out the show notes for links and resources mentioned in this episode. 
• Connect with me on Instagram, Twitter, and LinkedIn!

If you haven't yet, be sure to tune in to episode 2 for part 1 of my interview with Patty Ahlman. Patty is a recreational partner acrobatics and handstand coach in Orange County, California. She is passionate about helping women uncover their purpose and make a meaningful impact in their community. In this episode, we are discussing the charities that Patty is involved with, such as working with victims and survivors of domestic violence, as well as providing support within the LGBTQ community. She also shares her goal of combining her passion for coaching with her love for giving back, as well as tips and resources for those interested in getting involved in charitable work.

• Check out the show notes for links and resources mentioned in this episode. 
• Connect with me on Instagram, Twitter, and LinkedIn!

Today's guest, Patty Ahlman, is a recreational partner acrobatics and handstand coach in Orange County, California. She is passionate about helping women uncover their purpose and make a meaningful impact in their community. In this episode, Patty gives detailed insight into what partner acrobatics is and how it has changed her life for the better. 

Tune in to learn all about: -The HUGE acrobatics community -The day to day role of a coach -The process for getting certified as a partner acrobatics coach -Highlights and challenges of being a coach -Tips on gaining more clarity for motivation  -Advice for those interested in becoming a coach -Plus much more!

Tune in to episode 03 for part 2 of my interview with Patty. We get deep in discussion of her charitable efforts, organizations she's been aligned with, and how to find an organization that meets up with your own values.

• Check out the show notes for links and resources mentioned in this episode. 
• Connect with me on Instagram, Twitter, and LinkedIn!

Welcome to the first episode of the Passion To Legacy podcast! This is a podcast where listeners can get a true behind the scenes look into the various careers in the sports industry. If you're wondering what this show is about and what you can expect to learn in future episodes, this episode is for you! I'm your host, Emma Vertolli, and I will be walking you through WHY I started this podcast as well as my personal journey into the sports industry.

• Check out the show notes for links and resources mentioned in this episode. 
• Connect with me on Instagram, Twitter, and LinkedIn!